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SpringHill Suites by Marriott Roanoke

3-star property
301 Reserve Ave SW, Roanoke, VA 1-855-201-7819
3.9 out of 5
Good!
See all 9 travelocity Reviews

"Absolutely perfect hotel experience " More

By a verified traveler on Fri 08 Jul 2022

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Hotel Description

3-star hotel near Carilion Roanoke Memorial Hospital

In Roanoke

You'll find Carilion Roanoke Memorial Hospital and Center in the Square within 2 miles (3 km) of this hotel. Science Museum of Western Virginia and Virginia Museum of Transportation are also within 2 miles (3 km).

Free perks

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the 24-hour gym and perks like free self parking.

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$169* Per night/room Apr 28 - Apr 29

Suite, 2 Bedrooms, Mountain View

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Suite, Multiple Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 Bedroom, Mountain View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 5 Max

SpringHill Suites by Marriott Roanoke ratings based on 9 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for SpringHill Suites by Marriott Roanoke

Everyone (5) Family (2)
5 out of 5
Absolutely perfect hotel experience

Posted by on Jul 8, 2022

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Comment from Hotel Management

Jul 17, 2022 by Ari

Dear Paula, Thank you for staying with us. It was our pleasure having you in our hotel. I'm very happy to see that you had a perfect experience at our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. Warm regards, Ari H. AGM

5 out of 5
I did my burpees in the room and noticed someones toenail clippings on the floor. We only stayed 1 night. Also when you open the closet a horrible smell raced out! Disgusting! Need to do better with cleaning. Your hotel has so much potential only thing you need is a better cleaning team. Michelle

Posted by on Jul 8, 2021

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Comment from Hotel Management

Jul 8, 2021 by Ari

Dear Michelle, Thank you so much for staying with us and for providing us with your valuable feedback. I do apologize for the cleanliness issues you describe. As a teachable moment I will share your message with our Housekeeping team in order to avoid issues like these in the future. Thank you again for choosing to stay with. We hope you give us a chance to better serve you in the future. Warm regards, Ari H. AGM

5 out of 5
Beautiful property with great staff. One of the best in Roanoke.

Posted by on Aug 10, 2019

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Comment from Hotel Management

Aug 29, 2019 by Ari

Dear Valued Guest, Thank you so much for staying with us! We appreciate your kind words and look forward to welcome you back soon. Warm regards Ari H. AGM

5 out of 5

Posted by on May 4, 2019

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Comment from Hotel Management

May 9, 2019 by ARI

Thank you for taking the time to provide us with your feedback. I'm glad to see you had a positive experience. We would love to serve you again in the near future. Best regards, Ari AGM

1 out of 5
I will never come back to this hotel ever again i had my daughter a pool party and paid 300 for a room for one night to tell me my kids were to loud one time then get put out at 1:00 in the morning after they were sleep.

Posted by on Dec 15, 2018

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5 out of 5

Excellent Hotel

Pros: see above
Cons: finish the construction
Location: Quiet little town with quaint shops, a few small eateries, Museums and a lovely mountainview
If I had to pick one part of my stay as exceptional, I would say Cambria has exceptional staff members. From the courteous front desk to the cheery, delightful for shuttle bus driver. Thank you for making my stay delightful. C. Williams

Posted by , from Northern, VA on Feb 10, 2018

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Comment from Hotel Management

Feb 17, 2018 by Steve C

Dear C, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Steve C

2 out of 5

Mediocre at best

Pros: nothing stood out
Cons: WiFi
The pool is tiny and cold. The biggest problem was the wifi. In general I could not get on. They told me it was my ipad, but I have stayed at numerous hotels, airports, etc. with free wifi and my ipad has never been a problem.

Posted by , from Utah on Jan 21, 2018

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Comment from Hotel Management

Feb 17, 2018 by Steve C

Dear Don, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

2 out of 5

Next to a Train Track

Woke up at 1:00 am due to a train passing by (although in the end they gave me a 10% discount for my ruined night). When I checked in, staff that helped me was not very friendly. I called later from my room to ask for internet access, and the guy that answered was polite enough but annoyed when I asked him to repeat the instructions. Bedroom is not separate from the living area, did not like the layout.

Posted by on Oct 27, 2015

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5 out of 5

Great stop for business travel

Pros: Clean, comfortable, convenient
Cons: I would have loved a throw on the sofa! It's a little thing, but would make the space much more like home.
This hotel was a great find. The room is great for business travel, with a work area that's somewhat separated from the sleeping area, and with free wifi. The room was comfortable and clean. There was a great, local pizza place just a few minutes away, and the river is nearby.

Posted by , from Salt Lake City, UT on Aug 24, 2015

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About the SpringHill Suites by Marriott Roanoke

Location 301 Reserve Ave SW, Roanoke, VA 24015

Property Features

SpringHill Suites by Marriott Roanoke offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. A business center and a meeting room are available. Event space at this hotel measures 1001 square feet (93 square meters) and includes conference space. The business-friendly SpringHill Suites by Marriott Roanoke also features gift shops/newsstands, a picnic area, and laundry facilities. Free self parking is available. This 3-star Roanoke hotel is smoke free.

  • 127 guestrooms or units
  • 1001 sq ft of conference space
  • 93 sq m of conference space
  • Breakfast available (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Convenience store
  • Outdoor picnic space
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Roanoke Station (2.6 km / 1.6 mi)
  • Parking: Free self parking

Room Amenities

SpringHill Suites by Marriott Roanoke offers 127 accommodations with coffee/tea makers and designer toiletries. Beds feature pillowtop mattresses. LCD televisions come with cable channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Pull-out sofa bed
  • HD television
  • Cable channels
  • Netflix
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free breakfast on weekdays from 6:30 AM to 9 AM.

Reflect - This bistro specializes in international cuisine and serves breakfast and dinner.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free

Hotel Names

  • SpringHill Suites Marriott Roanoke Hotel
  • Cambria Suites Hotel
  • Cambria Suites Hotel Roanoke
  • Cambria Suites Roanoke
  • Cambria hotel Roanoke
  • Cambria Roanoke
  • SpringHill Suites Marriott Roanoke
  • Cambria Hotel Suites Roanoke
  • SpringHill Suites by Marriott Roanoke Hotel
  • SpringHill Suites by Marriott Roanoke Roanoke
  • SpringHill Suites by Marriott Roanoke Hotel Roanoke

You should know

  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.