- Liked: Cleanliness, property conditions & facilities, room comfort
- Disliked: Staff & service
Comfort and cleanliness of the hotel was more than acceptable. However, my room had been overbooked which I later discovered was due to a couple who had booked a longer stay and at twice the price!! Was asked to show up at the original hotel the following evening where I would be "personally" transferred to the alternative hotel for my second and last night. Just to rub salt into the wound on arrival at the hotel and I was asked to go and have dinner as the proprietor was busy collecting the two guests, that were taking my room, from the Airport. At 10.30 pm I finally arrived at the new hotel and with no other option due to the time and availability I am obliged to sleep in a room which would struggle to obtain a 1star rating. Not What I had booked and certainly not what I had paid for. Beware, if you are asked to transfer to another hotel make sure a suitable replacement hotel is available before checking out, an important lesson learnt.