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Holiday Inn Port of Miami - Downtown, an IHG Hotel

3.5-star property
340 Biscayne Blvd, Miami, FL 1-855-201-7819
3.7 out of 5
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See all 37 travelocity Reviews

"Too many things. No instruction ahead of time where to put car before checking in. Had to walk outside around the building to get to fromt desk. Was a ... " More

By a verified traveler on Fri 05 Jan 2024

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Hotel Description

Hotel near Bayside Marketplace in Miami

City center stay

At this Downtown Miami hotel, you'll be within a 5-minute walk of Bayside Marketplace and Kaseya Center. Also, PortMiami is within 2 miles (3 km) and Collins Avenue Shopping Area is within 6 miles (10 km).

Business services

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Express check-out, a computer station, and dry cleaning are also on offer.

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$135* Per night/room May 6 - May 7

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Accessible (Communications, Accessible Tub)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Room, Multiple Beds

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Holiday Inn Port of Miami - Downtown, an IHG Hotel ratings based on 37 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Holiday Inn Port of Miami - Downtown, an IHG Hotel

Everyone (19) Couples (5) Family (10)
2 out of 5
Room was ready early, that was good. But the room was not very clean, and very outdated. Also there was no mini fridge in my room, and the water pressure was awful. Oh and only one elevator was working. Not likely to ever return here.

Posted by , from sidney on Apr 20, 2024

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Comment from Hotel Management

Apr 20, 2024 by Customer Service

Lisa, it's gratifying to know that you appreciated the availability of your room ahead of schedule. However, it's concerning to hear about your observations regarding cleanliness and modernity. We strive to maintain a high level of cleanliness and continually update our facilities. We're sorry you encountered difficulties with our amenities such as the lack of a mini fridge and weak water pressure. Additionally, we're mindful of the inconvenience a single operating elevator can cause and normally ensure that all our elevators are functional. Your feedback guides us in improving our overall accommodation quality and is much appreciated. Despite this experience, we do hope you might consider giving us another chance to impress you in the future.

2 out of 5
No fridge staff below polite. You can tell that this is an old Motel is showing a lot of wear and tear and for the price that you pay for it’s definitely not worth it. Are you still living in a beach town and the motels would run circles around this place there’s not even room service not happy at all. I believe I should get at least part refund getting information out of people here about the area is like pulling teeth.

Posted by on Feb 25, 2024

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Comment from Hotel Management

Feb 26, 2024 by Customer Service

Richard, it's disappointing to hear your stay didn't meet expectations. We regret any difficulties with room amenities and service received. We normally receive positive feedback about our value and our team's local knowledge, so we're aware this is an atypical experience. We'll ensure your feedback is heard and utilized constructively. Your satisfaction remains our priority and we certainly hope we can transform your perception in the future.

5 out of 5

Posted by , from Effingham on Jan 25, 2024

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Comment from Hotel Management

Mar 22, 2024 by Customer Service

Thank you for taking the time to rate us. We're thrilled to see that you had a wonderful experience at Holiday Inn Port Of Miami-Downtown. Our team members are always ready to provide excellent service. We hope to welcome you again in the near future.

1 out of 5

Posted by , from Greenvile on Jan 11, 2024

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Comment from Hotel Management

Jan 13, 2024 by Customer Service

Michael, it doesn't escape our attention that your rating points towards disappointment during your stay. We strive to provide an exceptional experience to all our guests and it's clear that we didn't quite meet your expectations. Please feel free to share any specific issues you had so we can work on improving, ensuring a better experience next time. We hope to have another chance to better serve you in the future.

5 out of 5

Posted by , from Surfside Beach on Jan 6, 2024

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Comment from Hotel Management

Jan 13, 2024 by Customer Service

Marcia, thank you for your superb rating for the Holiday Inn Port Of Miami-Downtown. We're thrilled to know that we were able to provide an exceptional experience for you. We look forward to welcoming you back on your next visit to Miami!

3 out of 5
Too many things. No instruction ahead of time where to put car before checking in. Had to walk outside around the building to get to fromt desk. Was accosted by a bum. Paint peeling outside of an unmarked building. Nowhere does it say ‘Holiday Inn’. Room was set at 67 when its getting in the low 60’s at night. No heat in any of the rooms. Complained so they brought up a space heater. $45 parking fee to park the car OUTSIDE. Front desk staff dressed shabilly. Power doesn’t work in either lamps. No USB outlets to charge anything. Not a good hotel. Shame on Holiday Inn.

Posted by on Jan 5, 2024

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Comment from Hotel Management

Jan 13, 2024 by Customer Service

Hello Robert,We sincerely regret the experience you have described and would appreciate an opportunity to recover your trust in us. Please reach out to us so we can discuss this further. Your valued input is greatly appreciated. Our management team will assure this type of issue has been resolved and doesn't repeat to any guest. Hope we have the opportunity to have you back and show you the true value of our service. Once again, sorry for any inconvenience this might cause you.

2 out of 5
The hotel did not have signage on the outside of the building. It is soo outdated and looks nothing like the pictures. It smelled so horrible. Will not stay again nor recommend.

Posted by on Nov 30, 2023

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Comment from Hotel Management

Dec 1, 2023 by Customer Service

Amanda, we are genuinely disappointed to hear about your latest experience. We apologize if finding our property and the overall aesthetics did not meet your expectations. We strive to provide a comfortable and enjoyable environment for our guests, and your feedback allows us to improve. Thank you for taking the time to share your thoughts. We hope you'll give us a chance to deliver a better experience should your travels bring you back to Miami.

4 out of 5
Convenient location to Port Property is in need of updates

Posted by on Nov 10, 2023

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Comment from Hotel Management

Nov 10, 2023 by Customer Service

Sharon, thank you for sharing your thoughts. We're delighted to hear that you found our location convenient for your needs. As for the condition of the property, we continually strive to enhance our guest experiences and we're confident that your future visits to the Holiday Inn Port Of Miami-Downtown will show our ongoing efforts in property improvements.

1 out of 5

Posted by on Sep 19, 2023

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Comment from Hotel Management

Oct 10, 2023 by Customer Service

We appreciate your feedback, Douglas.We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.

5 out of 5

Posted by on Sep 15, 2023

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Comment from Hotel Management

Oct 5, 2023 by Customer Service

Julia, we're thrilled you had a 5-star experience at Holiday Inn Port Of Miami-Downtown! Your rating means a lot to us and we hope to welcome you back in the near future. Safe travels until then.

About the Holiday Inn Port of Miami - Downtown, an IHG Hotel

Location 340 Biscayne Blvd, Miami, FL 33132

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 3 meeting rooms. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 21528 square feet (2000 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Port of Miami - Downtown, an IHG Hotel. Parking is available for a fee. This Miami hotel is smoke free.

  • 200 guestrooms or units
  • 10 levels
  • 21528 sq ft of conference space
  • 2000 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Metro station: College-Bayside Metromover Station (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Holiday Inn Port of Miami - Downtown, an IHG Hotel offers 200 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Premium cable television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.

Marinas Bar and Grill - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 19.95 per person
  • Valet parking fee: USD 55.37 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel Miami Port Downtown
  • Holiday Inn Miami Port Downtown
  • Holiday Inn Port Miami Downtown
  • Holiday Inn Port Miami Downtown Hotel
  • Holiday Inn Port Miami Downtown Hotel
  • Holiday Inn Port Miami Downtown
  • Hotel Holiday Inn Port of Miami - Downtown Miami
  • Miami Holiday Inn Port of Miami - Downtown Hotel
  • Hotel Holiday Inn Port of Miami - Downtown
  • Holiday Inn Port of Miami - Downtown Miami
  • Holiday Inn Port of Miami Downtown
  • Holiday Inn Hotel
  • Holiday Inn
  • Holiday Port Miami Downtown

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.