I had a good time at my stay in Miami at the Newport Beach Hotel. The hotel had pretty much everything you needed in a resort, my only complaint is that the rooms need to be updated and modernized. Just because you reserve standard doesn't mean it should lack quality! I brought this to the attention of the manager and he accommodated me with a better room so I was very pleased he was willing to work with me. I would definitely recommend this hotel and will probably stay again!
Comment from Hotel Management
Jul 11, 2016 by mihaela mihai, Hotel Management
Dear valuable guest,
It is always such an honor to read feedback from our guests and to learn all that they enjoyed while staying with us at Newport Beachside Hotel & Resort. Our team truly cares about what they do and love to provide a warm, welcoming experience for all of our guests. We are thrilled your special visit with us was memorable and that you look forward to staying with us again. Thank you for your review. It will be our pleasure to welcome you back for another wonderful experience.
Sincerely, Mihaela Mihai - Director of Guest Services