4.0 out of 5

"Excellent hotel. Walking distance to a lot of neat stores and restaurants. Highly recommend. This was not our first stay and will not be our last. " More

By a verified traveler on Tue 15 May 2018

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Hotel Description

Family-friendly 4-star hotel near Vizcaya Museum and Gardens

Seaside stay

Your stay at this Coconut Grove hotel places you within 3 miles (5 km) of Miracle Mile and Vizcaya Museum and Gardens. Also, Coco Walk is within half a mile (1 km) and University of Miami is within 3 miles (5 km).

Full-service spa, dining

A full-service spa, an outdoor pool, and a restaurant are all featured at this boutique hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the 24-hour fitness center and visit the 2 bars/lounges and poolside bar for drinks.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 179 guestrooms also offer free WiFi and furnished balconies or patios. Flat-screen TVs come with cable channels, and other amenities include microwaves and minibars.

Suite, 1 King Bed (Mayfair)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$209 per night

Basic Suite, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Double Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Parlor Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Accessible Venetian Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mayfair Hotel & Spa ratings based on 122 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mayfair Hotel & Spa

Everyone (15)
4 out of 5
This was our first time staying at the Mayfair and Im certain it wont be the last. I wanted to do something a little different this year for my wife's 40th Birthday than staying on South Beach and the Mayfair staff made it very memorable. I called ahead and spoke with the hotel restaurant manager Roberto about arranging a personalized birthday dessert to be waiting in room. I admit I was nervous about the limited selection of desserts but Roberto nailed it!!!! My wife absolutely loved the bread pudding plate and the way it was decorated. The staff was extremely friendly and made sure our experience was a good one. There are a number of equality restaurants within a 2-3 minute walk. The rooftop pool and bar area was a fantastic way to watch a sunset. The Mayfair is about a 25 minute drive from South Beach. If looking to be near the action of South Beach distance may be a deal breaker. But if you are looking for a smaller hotel away from the hustle and bustle then consider the Mayfair. It's a great option and well priced.

Posted by on Jan 15, 2019

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Comment from Hotel Management

Jan 17, 2019 by Matthew Sims- Director of Front Office Operations

Thank you for the 4 star review! We are glad to see Roberto was able to create a memorable experience here at The Mayfair. Our culinary team as well as the entire staff is dedicated to providing outstanding and purposeful service. We hope to see you again!

4 out of 5
Beautiful hotel excellently maintained. The light switches are confusing. For instance the light switch for the balcony light was in the hallway to the bedroom. The television reception is scratchy. There are no interior stairs so you have to ride the elevator to go anywhere. The hotel charges to turn on the hot tub that comes with the room. The construction on CocoWalk across the street woke people up at 6 am.

Posted by , from Minneapolis on Nov 19, 2018

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Comment from Hotel Management

Nov 20, 2018 by Matthew Sims - Director of Front Office Operations

Thank you For the 4 star review. Your comments are appreciated and we hope to see you again soon.

1 out of 5

Mayfair Hotel & Spa

Pros: nothing
Cons: everything
Location: Coco Walk is being torn down and being replaced with a modern steel and glass "mall" The area around the "walk" is still entertaining
We have stayed at the Mayfair in the past, but had gone to other hotels close by because of the diminishing quality. It has a great location, close to Coco Walk and the website showed, what appeared to be updated rooms. They were not!! The Staff is minimal and house keeping is almost no existent. On our second full day there we had yet to get our room cleaned, my wife bribed 1 of the Housekeepers to get it done and then we only had the trash emptied and the bed made, the floors were dirty and we had absolutely no towels. Plus...Coco Walk was being torn down !!! Never again will we stay there!

Posted by on Jul 25, 2018

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Comment from Hotel Management

Jul 25, 2018 by Hotel Manager

We appreciate your feedback. We are deeply sorry you did not have a more positive stay here at the Mayfair. We will ensure your review is brought to the attention of management and use to make adjustments. We hope you give us another chance in the future to show the changes and win back your trust.

5 out of 5
Excellent hotel. Walking distance to a lot of neat stores and restaurants. Highly recommend. This was not our first stay and will not be our last.

Posted by on May 15, 2018

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Comment from Hotel Management

May 15, 2018 by Hotel Manager

Thank you for the review and kind words. We are overjoyed you loved the hotel and area. We hope to see you again soon. Warm regards, Michael Zolcak

2 out of 5

Disappointed

I've stayed here multiple times and everytime, my visit has gotten worse. I will not be returning. First and worst of all, my room was dirty upon arrival. There were coffee spills on the counter that hadn't been cleaned, there was no trash can in the room, room servive was slow and almost impossible to reach when dialed. My room was not cleaned on day two of my stay and when i called to report it, i was told someone would be up right away to do so; however, that was not so and by the time someone did arrive to clean the room my toddler was asleep and i did not care to be interrupted. Lastly, check-out was chaotic, and the staff seemed unfamiliar with the checking out process.

Posted by , from Miami, Fl on Dec 28, 2017

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Comment from Hotel Management

Feb 11, 2018 by Hotel Manager

Good Day, Thank you for taking time to complete this review and letting us know how your stay was. I am sincerely sorry for the housekeeping and the check out process. We will use this information to help train the staff. We thank you for your loyalty and hope you give us 1 more try to win back your trust. Warm regards, Michael Zolcak

2 out of 5

Complementary not in their vocabulary

Pros: It was near the area where I wanted to be.
Cons: They could be more reasonable for what the extras cost. I think they wanted $30 to fill a hot tub and $6 for a Twix bar... come on.
Location: They were plenty of shops in the neighborhood
It was very disappointing that this hotel would charge you for what seemed like everything. They wouldn't even give you a complimentary bottle of water. Considering what you pay to stay here you'd think something would be complementary. But it didn't seem that way. I did not eat at their restaurant though I heard their food was good. Though the hotel itself is nice building I believe that most of the rooms balcony views are poor. My view from the balcony, as was most of the other guests I talked to, a wall or some sort of lattice. In other words, no view.

Posted by on Jan 25, 2017

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Comment from Hotel Management

Jan 27, 2017 by Jose Rico-Arango

Dear Guest thank you for taking the time to share with us your invaluable feedback as it will help us to improve our overall product.

5 out of 5

Beautiful hotel! Beautiful rooms! Super food!

Pros: Everything.
Location: Pool on the roof is wonderful! There are shops, restaurants, a playhouse all within walking distance.
Loved the location! The staff bent over backward to insure my complete satisfaction! I'll be back next year!

Posted by , from Indiana on Nov 10, 2015

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5 out of 5

Very beautiful

Beautiful hotel. Copper, plants and water everywhere. Still needs some updating. No vent in the bathroom. No outlets in the bathroom. Not much is complimentary, lots of extra charges. Beds weren't ver comfortable, our double bed had a sink hole in the middle.

Posted by , from rockledge, fl on Aug 12, 2015

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2 out of 5

Very Disappointing

Cons: The amount of people on staff could be upgraded
Location: Fat Tuesday Bar,Duffy Sports Bar, and the Cheesecake Factory
I was very excited about going to the Mayfair hotel because of the reviews i heard about it. When I checked in the staff was very friendly. Well once we got into the room we noticed that everything to buy was very expensive including the water, I mean who really pays $5.00 for a can a of coke and $4.50 for M&M candy? On top of that I told the front desk that I was stepping out for a few hours and can they send housekeeping to clean my room, I came back 3 hours later and my room was not cleaned. The next day I called room service to bring ice, they came 1 hour and 30 min later, after that I told the front desk that I was leaving again, and can they clean the room, I returned several hours later and the room was not cleaned. When I complained about it, they apologized and stated that they were under staffed and they were too busy trying to accomodate a wedding that was taking place that weekend. I will never stay there again and it is plenty of hotels in Florida where I can get very good service. The only thing I can say if the comfort of the room was great and the hotel looked great.

Posted by , from Chicago IL on Aug 12, 2015

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4 out of 5

Overall decent

It was a nice hotel but they had baby lizards running around in my room i ran across 3 different ones throughout my 4 night stay also when i arrived the room smelled like mildew. Other than that the hotel was clean and the layout was like no other hotel ive been to...it was beautiful

Posted by , from Baltimore md on Jul 29, 2015

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Property Features

Mayfair Hotel & Spa offers its guests a full-service spa, an outdoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 8500 square feet (790 square meters) and includes conference space. A 24-hour fitness center, a sauna, and spa services are also featured at the family-friendly Mayfair Hotel & Spa. For a fee, parking is available. This 4-star Miami hotel is smoke free.

  • 179 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • 8500 sq ft of conference space
  • 790 sq m of conference space
  • Built in 1984
  • Dining venue
  • Bar by the pool
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Miami, FL (MIA-Miami Intl.) (18.3 km / 11.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Mayfair Hotel & Spa offers 179 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Private balcony or patio (furnished)
  • Deep soaking tub
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy breakfast daily from 7 AM to 11 AM.

Spartico - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Guests can swim in the rooftop heated pool and lounge in the private cabanas. Open 24 hours, the fitness center provides free weights and cardio equipment.

Three blocks from the hotel, Biscayne Bay is lined with several waterfront parks and marinas. Golf courses in the area include the Biltmore Golf Course, an 18-hole, par 71 course designed by Donald Ross and located 3.25 miles away.

The recreational activities listed below are available on site or nearby; fees may apply.

  • Water skiing nearby
  • Ecotours nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Hiking/biking trails nearby
  • Personal motorized watercraft on site
  • Kayaking nearby
  • Windsurfing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Spa Services

Drawing on Eastern and Western philosophies of wellbeing, the Jurlique Spa at Mayfair Hotel & Spa is a tranquil sanctuary for the mind and body. Each of the spa's sunlit treatment suites is an oasis of calm, creating a relaxing escape from the vibrant energy of Coconut Grove. Holistic in approach, the spa uses organic products to restore energy from within while revitalizing the skin, face, and body.

  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Spa tub in spa
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per day.

Pets

  • Pets: USD 30 per pet, per night
  • Maximum 2 per room (weight limit: 25 lb)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50. per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 4.00 and USD 18.00 per person (approximately)
  • Valet parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 30 per pet, per night
  • Early check-in fee: USD 200.00 (subject to availability)
  • Late check-out fee: USD 200.00 (subject to availability)
  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mayfair Hotel
  • Mayfair Hotel Miami
  • Mayfair Miami
  • Mayfair Coconut Grove
  • Mayfair Hotel Coconut Grove
  • Mayfair Hotel And Spa

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).