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4.8 out of 5

"My stay was great. I will stay here again in the future. " More

By a verified traveler on Thu 05 Dec 2019

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Hotel Description

Family-friendly stay near Venice Grand Canal Mall

Makati Central Business District stay

Your stay at this Makati Central Business District hotel places you within 3 miles (5 km) of Venice Grand Canal Mall and Fort Bonifacio. Ayala Triangle Gardens and Ayala Center are also within half a mile (1 km).

Luxury amenities

A full-service spa, 4 restaurants, and an outdoor pool are all featured at this luxury hotel. Families will appreciate the children's pool, onsite laundry facilities, and in-room childcare. Enjoy a meal in one of the 2 coffee shops/cafes and perks like free WiFi.

Deluxe Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
$151* Per night/room May 9 - May 10

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Presidential Suite

Bed Count 2 King Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 2 Twin Beds (Renovated)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

The Peninsula Manila ratings based on 6 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Peninsula Manila

Everyone (3) Couples (1) Family (3)
5 out of 5
My stay was great. I will stay here again in the future.

Posted by on Dec 5, 2019

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Comment from Hotel Management

Dec 17, 2019 by Patrick

Dear Guest, Thank you for your kind words. We appreciate the time you took to share your review with us on Travelocity. We look forward to welcoming you back soon. Regards, Patrick Behrens Hotel Manager The Peninsula Manila

5 out of 5

Posted by on Oct 17, 2019

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Comment from Hotel Management

Oct 21, 2019 by Patrick

Dear Guest, We appreciate the time you took to share your review with us on Travelocity. We look forward to welcoming you back soon. Regards, Patrick Behrens Hotel Manager The Peninsula Manila

4 out of 5
The bar on site is the designated smoking area. I wanted to go in and have a drink, but the place was disgusting.

Posted by on Sep 20, 2019

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Comment from Hotel Management

Sep 29, 2019 by Patrick

Dear Guest, Thank you for choosing to stay at The Peninsula Manila during your trip to Manila. I appreciate that you took the time to share your feedback with us and for acknowledging our facilities which we do take pride in. I would like to apologize for the inconvenienced that you have encountered during your stay with us however since the implementation of the nationwide smoking ban has occurred The Bar has been our designated smoking area. Please be assured that I have raised your review with our management team and will continue to strive for the highest service standards. We hope to welcome you back soon. Warm regards, Patrick Behrens Hotel Manager The Peninsula Manila

5 out of 5
Terrific facilities, room, and service. The lobby at The Peninsula is breathtaking. The music instrumentalists were first class.

Posted by on Aug 25, 2019

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Comment from Hotel Management

Aug 26, 2019 by Patrick

Dear Guest, Thank you for your kind words. We appreciate the time you took to share your review with us on Travelocity. We look forward to welcoming you back soon. Regards, Patrick Behrens Hotel Manager The Peninsula Manila

5 out of 5
Very quiet inspite of traffic outside snd we were by the window overlooking makati ave. A grsndiose hotel. Nice ambience. Very nice staff in all areas What we did not like is the smell of the carpet or rug or maybe the cleaning solution was very strong. Overall an excellent stay.

Posted by on May 11, 2019

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Comment from Hotel Management

May 20, 2019 by Patrick

Dear Guest, We appreciate the time you took to share your review with us on Expedia. Please be assured that I have raised your review with our management team as we continue to strive for the highest service standards. We look forward to welcoming you back soon. Regards, Patrick Behrens Hotel Manager The Peninsula Manila

5 out of 5
location and atmosphere. Like it. Room Carpet don't like it.

Posted by on Mar 19, 2019

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Comment from Hotel Management

Mar 27, 2019 by Patrick

Dear Guest, We appreciate the time you took to share your review with us on Travelocity. Please be assured that I have raised your review with our management team as we continue to strive for the highest service standards. We look forward to welcoming you back soon. Regards, Patrick Behrens Hotel Manager The Peninsula Manila

Property Features

The Peninsula Manila offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. 10 meeting rooms and limo/town car service are available. A children's pool, a fitness center, and spa services are also featured at the luxury The Peninsula Manila. An airport shuttle (available 24 hours) is available for a fee. Smoking is allowed in designated areas at this Makati hotel.

  • 351 guestrooms or units
  • 11 levels
  • 4 dining venues
  • 2 coffee shops
  • Built in 1976
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Transport

  • Train station: Manila Pasay Road Station (2.7 km / 1.7 mi)
  • Metro station: Ayala Station (1 km / 0.6 mi)
  • Property shuttles: Airport shuttle

Room Amenities

The Peninsula Manila offers 351 accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. This Makati hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

The Peninsula Boutique - This delicatessen serves lunch and dinner.

Escolta - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Spices - This restaurant specializes in Asian cuisine and serves lunch and dinner. Open daily.

The Lobby - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Open daily.

Old Manila - This fine-dining restaurant serves lunch and dinner. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Yoga classes/instruction on site

Spa Services

The Spa has 2 treatment rooms. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in.

The Peninsula Manila offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 12 children stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 2452.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at The Peninsula Manila

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property uses a grey water recycling system

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test must have been administered no more than 48 hours prior to check-in.

  • Grey water recycling system
  • Annual carbon offsets
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Staffed front desk
  • Smoke detector
  • Guests must provide health documentation
  • Guests must provide a negative COVID-19 test result
  • Guests must provide proof of COVID-19 vaccination
  • Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 0
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 12
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 5000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PHP 1600 for adults and PHP 859.60 for children
  • Airport shuttle fee: PHP 2495 per vehicle (one way)
  • Rollaway bed fee: PHP 2452.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Manila Peninsula
  • Peninsula Manila
  • Peninsula Manila Hotel
  • Peninsula Manila Hotel Makati
  • Peninsula Manila Makati
  • Peninsula Hotel Makati
  • Peninsula Makati
  • The Peninsula Manila Hotel Makati
  • The Peninsula Manila Makati, Metro Manila
  • The Peninsula Manila Hotel
  • The Peninsula Manila Makati
  • The Peninsula Manila Hotel Makati

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.