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"Good hotel and service, and affordable overall " More

By a verified traveler on Mon 27 Dec 2021

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Hotel Description

4-star hotel near Paseo de la Reforma

Zona Rosa stay

Within a 10-minute walk of this Zona Rosa hotel, you'll find Paseo de la Reforma and Angel of Independence Monument. Alameda Central and Palacio de Bellas Artes are also within 3 miles (5 km).

Business services

This hotel features 2 bars/lounges, a poolside bar, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the outdoor pool and conveniences like a 24-hour front desk and laundry facilities.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$82* Per night/room Apr 7 - Apr 8

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Double Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Double Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Royal Reforma ratings based on 3 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Hotel Royal Reforma

Everyone (2) Family (1)
2 out of 5
nice location but the hotel... is old and dirty.... the carpet terribl

Posted by , from lima on May 3, 2022

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Comment from Hotel Management

May 9, 2022 by Alejandro Estrada O. Atencion a Clientes.

Dear Antonio. Thank for your feedback, nowdays we are working in our romos for a better confort to our guest, We hope to see you soon and improve your expirience. Regards.

5 out of 5
Good hotel and service, and affordable overall

Posted by , from Louisville on Dec 27, 2021

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Comment from Hotel Management

Feb 15, 2022 by Alejandro Estrada. Servicio al Cliente.

Dear Pedro. Thanks for your amazing feedback, your opinion is so important for us as give a good service. We hope to see you soon. always with the pleasure to serve you. Regards.

1 out of 5

Not a good place to stay

It's dirty, carpet is dirty, noisy, in summary: I do not recommend it at all.

Posted by on Oct 4, 2016

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Comment from Hotel Management

Oct 5, 2016 by Director de Ventas

Dear Guest. It's a shame that we have not met your expectations, but we appreciate that we have noted all the inconveniences you had during your stay. It is passed to the appropriate department to work on them. Thanks for your visit!!!

Property Features

Hotel Royal Reforma offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. A business center and a meeting room are available. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Royal Reforma. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Mexico City hotel is smoke free.

  • 162 guestrooms or units
  • 18 levels
  • 2 bars or lounges
  • Built in 1982
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • Elevator
  • No smoking on site
  • 1 conference room
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Train station: Mexico City Buenavista Station (3.4 km / 2.1 mi)
  • Metro station: Insurgentes Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Royal Reforma offers 162 air-conditioned accommodations with safes and hair dryers. 32-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7 AM to 11 AM.

Primavera - This family restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.

Terrace Bar - Onsite bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Casino nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 4 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Hotel Royal Reforma

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

  • Restricted number of spaces per unit
  • Number of spaces per unit - 1
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • No cribs (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Service animals not allowed
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 190 per person
  • Covered self parking fee: MXN 120 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Royal Hotel Zona Rosa
  • Hotel Royal Reforma Mexico City
  • Best Western Zona Rosa
  • Royal Best Western Zona Rosa
  • Royal Zona Rosa
  • Royal Zona Rosa Best Western
  • BEST WESTERN Royal Zona Rosa Mexico City
  • Royal Reforma Mexico City
  • El Hotel Royal Zona Rosa Mexico City
  • Royal Reforma
  • Hotel Royal Reforma Hotel
  • Hotel Royal Reforma Mexico City
  • Hotel Royal Reforma Hotel Mexico City

You should know

  • Pool access available from 9:00 AM to 10 PM.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.