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Get an overview of this hotel4-star Mexico City hotel in Napoles, near Plaza Mexico

Located in Mexico City (Napoles), Crowne Plaza Hotel de México is minutes from World Trade Center Mexico City and Hospital Angeles Mexico.

This 4-star hotel is close to Castillo de Chapultepec and Monumento a los Ninos Heroes.

Make yourself at home in one of the 310 air-conditioned rooms featuring DVD players. Complimentary wireless Internet access is available to keep you connected. Bathrooms have jetted bathtubs and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this hotel include complimentary wireless Internet access and concierge services.

Enjoy a meal at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily for a fee.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.

Hotel Amenities

Hotel Amenities

Crowne Plaza Hotel de México features a full-service spa and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wireless Internet access.

A 24-hour business center is on site at this 4-star property. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and concierge services. Onsite parking is available (surcharge).

  • Number of buildings/towers - 1 
  • Total number of rooms - 310 
  • Year Built 2005 
  • 24-hour front desk 
  • Free newspapers in lobby 
  • Safe-deposit box at front desk 
  • Number of floors - 11 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Coffee/tea in common areas 
  • Coffee shop or café 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Spa treatment room(s) 
  • Multilingual staff 
  • Valet parking (surcharge) 
  • Number of restaurants - 2 
  • Fitness facilities 
  • Full-service spa 
  • 24-hour business center 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • DVD player  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Valet parking (surcharge)

Room Amenities

  • Air conditioning 
  • Coffee/tea maker 
  • DVD player 
  • Daily housekeeping 
  • Hair dryer 
  • Iron/ironing board 
  • Rollaway/extra beds available 
  • Cribs/infant beds available 
  • Free WiFi 
  • Jetted bathtub 
  • Room service (24 hours) 
  • In-room safe 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and noon.

Bistro Fusion - This restaurant specializes in fusion cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Dolce Mexico - This restaurant specializes in international cuisine and serves lunch and dinner.

24-hour room service is available.


Start your morning with a buffet breakfast, available each day from 7 AM to noon for a surcharge. You can order up room service around the clock.

Nearby Things to Do

Recreational amenities at the hotel include a fitness center.

Spa Services

Crowne Plaza Hotel de Mex has 2 treatment rooms including rooms for couples. Services include massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub.

Children under 18 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 2 
  • Couples treatment rooms 
  • Body scrubs 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies


Check-in time starts at 3 PM


Check-out time is noon

Payment types


  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: MXN 190 per person (approximately)
  • Airport shuttle fee: MXN 220 per vehicle (one way)
  • Valet parking fee: MXN 130.00 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.

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