Get an overview of this hotel4-star Benito Juarez hotel in Napoles, near Plaza Mexico

Popular property highlights

Free WiFi
24-hour business center
Laundry facilities
Babysitting or childcare (surcharge)
24-hour front desk

With a stay at Crowne Plaza Hotel de México, you'll be centrally located in Benito Juarez, steps from World Trade Center Mexico City and minutes from Hospital Angeles Mexico.

This 4-star hotel is close to Castillo de Chapultepec and Monumento a los Ninos Heroes.

Make yourself at home in one of the 310 air-conditioned rooms featuring free minibar items and DVD players. Wired and wireless Internet access is complimentary, and plasma televisions with satellite programming provide entertainment. Conveniences include safes and desks, and housekeeping is provided daily.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 spa tubs, a nightclub, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Enjoy a meal at one of the hotel's dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Mingle with other guests at a complimentary reception, held daily. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7 AM to noon for a fee.

Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Hotel Amenities

Hotel Amenities

Crowne Plaza Hotel de México features a full-service spa, 2 spa tubs, a sauna, and a 24-hour fitness center. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of hotel's 2 bars/lounges. A complimentary manager's reception is offered each day. Wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a nightclub, a rooftop terrace, and spa services. For a surcharge, the property provides a roundtrip airport shuttle (available 24 hours) and an area shuttle. Onsite parking is available (surcharge).

  • Express check-in 
  • Library 
  • Coffee/tea in common areas 
  • Babysitting or childcare 
  • Number of spa tubs - 2 
  • Rooftop terrace 
  • Number of bars/lounges - 2 
  • Full-service spa 
  • 24-hour front desk 
  • Spa treatment room(s) 
  • Year Built 2005 
  • Express check-out 
  • Tours/ticket assistance 
  • Meeting rooms 3 
  • Coffee shop or café 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Sauna 
  • Babysitting or childcare (surcharge) 
  • Free wired Internet 
  • Valet parking (surcharge) 
  • Nightclub 
  • Supervised childcare/activities (surcharge) 
  • Safe-deposit box at front desk 
  • Area shuttle (surcharge) 
  • Spa services on site 
  • Free reception 
  • Luggage storage 
  • Supervised childcare/activities 
  • Breakfast available (surcharge) 
  • Number of restaurants - 4 
  • 24-hour business center 
  • Concierge services 
  • Snack bar/deli 
  • Laundry facilities 
  • Total number of rooms - 310 
  • 24-hour fitness facilities 
  • Number of floors - 11 
  • Number of buildings/towers - 1 
  • Airport transportation (surcharge) 
  • Multilingual staff 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Snack bar/deli  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  
  • DVD player  

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Room Amenities

  • Air conditioning 
  • Free newspaper 
  • Coffee/tea maker 
  • Free bottled water 
  • Minibar (stocked, free items) 
  • DVD player 
  • Daily housekeeping 
  • Hair dryer 
  • Iron/ironing board 
  • Desk 
  • Satellite TV service 
  • Free WiFi 
  • Free wired Internet 
  • Room service (24 hours) 
  • Plasma TV 
  • Free cribs/infant beds 
  • In-room safe 

Where to Eat

A complimentary manager's reception is offered each day.

Bistro Fusion - This restaurant specializes in fusion cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

Dolce Mexico - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Cantina de Dakota - This rooftop bar specializes in international cuisine. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Lobby Bar - This karaoke bar specializes in international cuisine. Happy hour is offered. Open daily.

24-hour room service is available.

Breakfast

Start your morning with a buffet breakfast, available each day from 7 AM to noon for a surcharge. Every day, the hotel hosts a free manager's reception for you to enjoy. You can order up room service around the clock.

Nearby Things to Do

2 spa tubs are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Spa Services

Crowne Plaza Hotel de Mex has 2 treatment rooms including rooms for couples. Services include massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub.

Children under 18 years old are not allowed in the spa without adult supervision.

  • Sauna in spa 
  • Spa tub in spa 
  • Number of treatment rooms 2 
  • Couples treatment rooms 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is 3 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No pets or service animals allowed
24-hour check-in

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between MXN 145 and MXN 210 per person (approximately)
  • Airport shuttle fee: MXN 300 per vehicle (one way)
  • Valet parking fee: MXN 160.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Crowne Plaza Hotel Mexico
  • Crowne Plaza Mexico
  • Mexico Crowne Plaza

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.


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