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4.4 out of 5

"great location nice property small suites elevator was a gas " More

By a verified traveler on Wed 08 May 2019

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Hotel Description

3-star guestrooms with kitchens

Close to airport

You'll be within half a mile (1 km) of Metairie Business District and 2 miles (3 km) of Lakeside Shopping Center with a stay here. Clearview Mall and Lake Pontchartrain are also within 3 miles (5 km).

Free perks

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the outdoor tennis court and free perks like buffet breakfast and free self parking.

Studio, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$189* Per night/room Apr 4 - Apr 5

Suite, 2 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Studio, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom (Hearing Accessible)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Residence Inn by Marriott New Orleans Metairie ratings based on 5 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Residence Inn by Marriott New Orleans Metairie

Everyone (2) Couples (1) Family (1)
5 out of 5

Posted by on Feb 29, 2024

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Comment from Hotel Management

Mar 2, 2024 by Assistant General Manager

Dear Jorge, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Residence Inn New Orleans Metairie, and we look forward to welcoming you back soon.Martha Bullock Assistant General Manager

4 out of 5
Worn out

Posted by , from Houston on May 3, 2023

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Comment from Hotel Management

May 3, 2023 by Assistant General Manager

Dear John,Thank you for taking the time to review your experience of Residence Inn by Marriott New Orleans Metairie. We are glad your stay with us was enjoyable on many levels, but we are sorry you felt our property needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for the future modernization of our hotel. It would be our pleasure to welcome you back soon. Martha Bullock Assistant General Manager

4 out of 5
great location nice property small suites elevator was a gas

Posted by on May 8, 2019

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Comment from Hotel Management

May 10, 2019 by M. Bullock

Thank you for your feedback.

4 out of 5

Great Hotel

We had to stay for a wedding and got in very late, the front desk was very friendly and patient with us. On our last day I needed ice for our babies cooler, Yolanda was able to get us a big bag to go. She was so sweet! Over all great experience! Just wish there were more signs leading to main building, we got turned around our first night and trying to go get some of the yummy breakfast the next morning.

Posted by , from GA on Dec 12, 2016

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5 out of 5

this hotel is everything hotel should be

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
The staff from the beginning was professional and the manager Patricia was AWESOME! She went over and beyond to accommodate me and my company. I will definitely stay again. Patricia, many thanks for all you did for me.

Posted by , from Jackson, MS, USA on May 9, 2012

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About the Residence Inn by Marriott New Orleans Metairie

Location 3 Galleria Blvd, Metairie, LA 70001

Property Features

Residence Inn by Marriott New Orleans Metairie offers its guests an outdoor pool, an outdoor tennis court, and a fitness center. WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 667 square feet (62 square meters) and includes conference space. The business-friendly Residence Inn by Marriott New Orleans Metairie also features barbecue grills, a picnic area, and coffee/tea in a common area. Free self parking is available. This 3-star Metairie hotel is smoke free.

  • 120 guestrooms or units
  • 3 levels
  • 667 sq ft of conference space
  • 62 sq m of conference space
  • Built in 1997
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Grocery service (free)
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 1
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Residence Inn by Marriott New Orleans Metairie offers 120 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels and pay movies. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • In-room kitchen
  • Dining room
  • Sitting area
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Connecting rooms available
  • Desk chair

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 9:30 AM. The hotel hosts a free manager's reception on select days.

Nearby Activities

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Basketball on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Metairie Residence Inn
  • Residence Inn Metairie
  • Residence Inn Metairie New Orleans
  • Residence Inn New Orleans Metairie Aparthotel
  • Residence Inn New Orleans Aparthotel
  • Residence Inn New Orleans Aparthotel Metairie
  • Residence Inn Marriott New Orleans Metairie Aparthotel
  • Residence Inn New Orleans Metairie Hotel Metairie
  • Residence Inn Marriott New Orleans Metairie
  • Residence Inn Marriott New Orleans Aparthotel
  • Residence Inn New Orleans Metairie
  • Resince riott Orleans
  • By Marriott Orleans Metairie
  • Residence Inn by Marriott New Orleans Metairie Hotel
  • Residence Inn by Marriott New Orleans Metairie Metairie
  • Residence Inn by Marriott New Orleans Metairie Hotel Metairie

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.