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"The hotel didn't get my paid reservation & I had to wait while they attempted to call someone to see why they didn't get the reservation. It didn't ma ... " More

By a verified traveler on Mon 23 Mar 2015

Hotel Description

Hotel perfectly located for exploring Memphis

Heart of Memphis

You'll find Golf and Games Family Park and Shelby Farms Visitor Center within 3 miles (5 km) of this hotel. Wolfchase Galleria and Battlefront Lasertag and Paintball are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the laundry service and free Internet in public areas. There's a safe deposit box and multilingual staff can provide around-the-clock assistance.

Free Internet, comfy beds

Featuring conveniences like refrigerators and microwaves, the 55 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with satellite channels. Other amenities include pillowtop beds, coffee/tea makers, and free local calls.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$64 per night

Suite, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed (1 Person Sofa Bed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Quality Inn & Suites ratings based on 12 Verified Reviews

Review Summary
3.2 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Quality Inn & Suites

Everyone (4) Couples (1)
2 out of 5
They charged us our room before we even arrived, then charfed us again when we arrived. We had to get them to take off one of the charges. The sink and tub faucets leaked constantly. When the room next door flushed the toilet it sounded like it came from our bathroom. Toilet tissue and kleenex was not restocked. There was trash on the outside premises. The breakfast was terrible. Everything was lukewarm. The hotel is not located in a nice area of town

Posted by on Mar 25, 2019

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4 out of 5
The room was very clean and the cleaning staff were great. That bed was wonderful! It was a pillowtop mattress with an extra thick mattress cover and sheets that were so soft. I was sick most of the time, so that bed was just perfect. I actually sank into it. The breakfast was not so great. I ate elsewhere. But I would go back just for that bed and the quiet.

Posted by on Jan 3, 2019

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4 out of 5
Good value for the price. Large room with clean beds.

Posted by on Dec 30, 2018

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2 out of 5

Dirty

Our room was dirty in corners and not vacuumed well. The halls smelled musky. There were vagrants in the parking lot. We were scared of being robbed!

Posted by , from V on May 21, 2017

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3 out of 5

Decent hotel but needs some updating

The hotel didn't get my paid reservation & I had to wait while they attempted to call someone to see why they didn't get the reservation. It didn't matter all I wanted was the rim I paid for! Finally the manager had someone show me the only room left & it worked for us. The breakfast was ok & it was a decent hotel for the price. Not happy about the missing reservation which wasn't their fault.

Posted by on Mar 23, 2015

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4 out of 5

Comfortable

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
This was a nice, clean motel with out many amenities.

Posted by on Dec 6, 2012

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3 out of 5

Would not be my first Choice

Pros: Free breakfast, Free Internet
Cons: need more breakfast choices, maid service needs improvement, security lacking
Spent a week in the hotel, the Pros- located just off the highway, plenty of fast food options and gas stations in the area. Cons- I question the security of the hotel, not enough employees at night. The surrounding area at night is not safe. Maid service was poor, they always left one towel, when there was four of us in the room. Breakfast options seemed to always run low or run out all together.

Posted by on Jul 6, 2012

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3 out of 5

It was ok

Pros: Free breakfast, Free Internet
Cons: Poor breakfast
Really the only good thing about this hotel was the price. The staff wasn't that friendly or helpful, the floors in the doorways were in desperate need of mopping, there was no elevator, the shower curtain was not installed correctly, and the whole hotel smelled weird. Also, the continental breakfast left something to be desired. We stayed 2 nights in this hotel, and the second night that we checked in, I looked in the little refrigerator that kept some of the breakfast items, and the hard-boiled eggs from the previous day were still in there... I assume that they intended to use them for the next morning. Spend a little more and go somewhere else.

Posted by on Oct 26, 2011

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3 out of 5

The staff at check-in was welcoming.

Pros: Free breakfast, Close restaurants, Quiet
Cons: no table and chairs, toilet paper rationing
Our only problem was toilet paper and no table and chairs. We rented a suite w/ a small kitchenette. Toilet paper was not put into our room until the day before check-out. I had to find a staff person and get the toilet paper.

Posted by , from louisville, ky on Apr 19, 2011

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3 out of 5

This motel was average.

Pros: Free breakfast, Close restaurants, Quiet
Cons: No free Internet
I found the staff to be helpful and courteous. The breakfast, however, was mediocre and the bed was not all that comfortable. Cleanliness was average.

Posted by , from Kingsport, TN on Feb 3, 2011

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About the Quality Inn & Suites

Location 1335 McRee St, Memphis, TN 38134

Property Features

Free breakfast is served. Public spaces have free WiFi and wired Internet. The business-friendly Quality Inn & Suites also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. Smoking is allowed in designated areas at this Memphis hotel.

  • 1 building
  • 55 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Memphis, TN (MEM-Memphis Intl.) (26.9 km / 16.7 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Quality Inn & Suites offers 55 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Pillowtop beds
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

Guests are served free buffet breakfast.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Hotel Names

  • Comfort Inn Hotel Memphis
  • Comfort Inn Memphis
  • Quality Inn Memphis
  • Quality Memphis