Ratings based on 202 Guest Reviews

Hear it directly from our travelers
4.4 out of 5
86% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travelers
4 out of 5
Recommended
for Everyone
by A traveler from Utah

Good hotel in a good location

Posted Sep 14, 2017 on Expedia
Pros: Large room and full kitchen. Proximity to the airport.
Cons: The free wi-fi was spotty at best. I guess you get what you pay for.
Location: Easy to get to the airport. I was only there for a one day business trip. Didn't have a chance to do anything nearby.
The hotel was nice and the staff was helpful, fast, and professional. It's very convenient to the airport. The room was spacious and I loved the full kitchen. The only drawback was that the free wireless internet was incredibly slow and kept dropping the connection. The $5 wi-fi upgrade may have been worth the money.
Comment from Hotel Management
Sep 15, 2017 by Franziska W., Hotel Management
Thank you so much for your recent stay with us, Mark! We are happy to hear that you enjoyed your stay with us, and that the proximity to the airport was nice and easy. It's also great to hear that the staff were helpful, fast and professional and that the room was spacious with a full kitchen. Thank you for your review, and we look forward to seeing you again next time you're in the area!
3 out of 5
by A traveler

Wrong room.

Posted Sep 5, 2017 on Expedia
Booked 2 bedroom suite. At check in, told me they had overbooked 2bd suite and split my family into 2 smaller rooms. This meant we had to go back and forth between rooms for luggage, toiletries for 3 days.
Comment from Hotel Management
Sep 7, 2017 by Franziska W., Hotel Management
Thank you so much for your recent stay with us! We want to sincerely apologize that the room type you had reserved was not available and that you were inconvenienced with having to be down the hall from your family members. We understand what an inconvenience this must have been, especially if you packed thinking you'd be in the same room. We extend our sincerest apologies, and we hope that we can have the opportunity to make this right. Thank you so much for your feedback, and we hope to see you again some time!
2 out of 5
by Lisa

Dog friendly; no view (as of 2017)

Posted Sep 4, 2017 on Hotels
Dog friendly (many guests bring dogs.) Staff are nice. Location great - walking distance to Walmart (5 min.), Harry and David(10 min.), and Fred Meyers (maybe 15 min.). Bed is a bit too soft (personally likes firm mattress) but the pillows are firm. Fast hot water. However, never disappointed so quickly... the kitchen wares weren't clean, and the coffee pot still has coffee inside! One of the stove was not working; they send the maintenance guy asap. Next to freeway exit, so not a quite location; or maybe it's our room - window is facing the freeway entrance. Anyhow the overall experience is below expectation; maybe it's because my last Marriott experience is much better. The staff are really nice though - always smiling and accommodate all the guests all the time.
Comment from Hotel Management
Sep 11, 2017 by Franziska, Hotel Management
Thank you so much for taking the time to write a review! We are happy to hear that you enjoyed our convenient location, and that you liked our firm pillows. We are so sorry however, to hear that there were many aspects of your stay that disappointed you. We never want to disappoint our guests, and we want to extend our sincerest apologies that the kitchen was not cleaned to our Marriott standards. We will definitely address this with the housekeeping staff, to make sure it is an isolated incident. We are thrilled that the staff was very nice, always smiling, and accommodating guests. We do hope that we will have the opportunity to make this right with you, and for us to be able to show you an excellent stay!
4 out of 5
by JEFFREY

This traveler left a rating score only Posted Jul 7, 2017 on Hotels
5 out of 5
by Leni

Posted Feb 26, 2017 on Hotels
Comment from Hotel Management
Apr 4, 2017 by Franziska, Hotel Management
Leni, thank you so much for your recent stay with us!
5 out of 5
by Sartaj

Posted Feb 20, 2017 on Hotels
Very nice
Comment from Hotel Management
Mar 9, 2017 by General Manager, Hotel Management
Thank you so much for staying with us! We are so glad that you had a very nice stay, and we hope to see you again soon!
5 out of 5
by James

Posted Feb 17, 2017 on Hotels
Comment from Hotel Management
Apr 4, 2017 by Franziska, Hotel Management
James, we appreciate you staying with us!
5 out of 5
by Donna

Posted Feb 15, 2017 on Hotels
Comment from Hotel Management
Apr 4, 2017 by Franziska, Hotel Management
Donna, thank you for choosing to stay with us!
3 out of 5
by A traveler

Convenient for a stop over

Posted Nov 27, 2016 on Hotels
Used this for a one night stopover between bay area and NW. They accept pets for a reasonable fee. It's a decent safe location close to food options. The road noise is above average. The included breakfast is convenient. The overall value for the price is a little weak.
4 out of 5
by A traveler

Posted Nov 2, 2016 on Hotels
Hard to find front office when checking in at night
Comment from Hotel Management
Nov 8, 2016 by General Manager, Hotel Management
Thank you so much for your recent stay with us! We are happy to hear that you had a good stay. We are so sorry that the front office was difficult to find when you were checking in late in the evening. We hope you will stay with us again next time you're in the area!