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60.0% Based on 187 reviews TripAdvisor Traveler Rating 3.5 out of 5

Hotel Description

3.5-star hotel near Sun Plaza

Close to airport

Within 2 miles (3 km) of this well-placed hotel, you'll find Sun Plaza and Medan Mall. Tjong A Fie's Mansion and Vihara Borobudur are also within half a mile (1 km).

Free shuttle, parking

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. Free train station pick-up is offered as well.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 106 guestrooms also offer free WiFi and LCD TVs with cable channels. Other amenities include 24-hour room service, minibars, and premium bedding.

Standard Twin Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
$28 per night

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

60.0% of guests recommend out of 187 reviews

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About the Hermes Palace Hotel Medan - Managed by Bencoolen

Location Jl. Pemuda No. 22, Medan, North Sumatra 20151

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2981 square feet (277 square meters) and includes conference space. A fitness center, tour/ticket assistance, and barbecue grills are also featured at the business-friendly Hermes Palace Hotel Medan. A shuttle from the airport to the hotel (available on request) is available for a fee. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 3.5-star Medan hotel.

  • 106 guestrooms or units
  • 2981 sq ft of conference space
  • 277 sq m of conference space
  • Built in 2010
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free valet parking

Transport

  • Airport: Medan (KNO-Kuala Namu Intl.) (37.5 km / 23.3 mi)
  • Property shuttles: Free train station pick-up; airport pick-up
  • Parking: Free valet parking, self parking, and extended parking

Room Amenities

Hermes Palace Hotel Medan offers 106 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Medan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Sirocco - This bistro specializes in Indonesian cuisine and serves breakfast, lunch, and dinner. Happy hour is offered. Reservations are required.

Hermes Coffee - Onsite café.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility

Hotel Policies

Check-in

  • Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered on request. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 250000 per night.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cribs (infant beds) available
  • 24-hour check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: IDR 300000 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 150000 per person
  • Rollaway bed fee: IDR 250000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hermes Palace
  • Hermes Palace Hotel
  • Hermes Palace Hotel Medan
  • Hermes Palace Medan
  • Hotel Hermes Palace
  • Palace Hermes
  • Hermes Palace Hotel Medan Managed Bencoolen
  • Hermes Palace Hotel Managed Bencoolen
  • Hermes Palace Medan Managed Bencoolen
  • Hermes Palace Managed Bencoolen

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.