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The Westin Palace, Madrid

5.0 star property
5-star luxury hotel near Thyssen-Bornemisza National Museum

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The Westin Palace, Madrid

Photo gallery for The Westin Palace, Madrid

Lobby lounge
City view
Exterior
Royal Suite, 1 Bedroom, View | Premium bedding, pillowtop beds, minibar, in-room safe
Meeting facility

Overview of The Westin Palace, Madrid

Reviews
9.2

Wonderful

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • Restaurant
  • BarBarBar

Check out the area

Map
Plaza de las Cortes, 7, Madrid, Madrid, 28014
  • Popular LocationThyssen-Bornemisza National Museum1 min walk
  • Popular LocationPrado Museum4 min walk
  • Popular LocationPuerta del Sol9 min walk
  • AirportMadrid (MAD-Adolfo Suárez Madrid-Barajas)19 min drive

Room options

View all photos for Deluxe Room, 2 Twin Beds, Courtyard View

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 2 Twin Beds, Courtyard View

  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Courtyard View

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Courtyard View

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, View

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room, 1 King Bed, View

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Street view

Suite, 1 Bedroom

  • 592 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Executive Room, 1 King Bed

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds, View

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room, 2 Twin Beds, View

  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, View

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room, 1 King Bed, View

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Executive Room, 2 Twin Beds

  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Queen Bed, View

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room, 1 Queen Bed, View

  • 312 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Twin Beds, View

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room, 2 Twin Beds, View

  • 312 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Room, 2 Twin Beds, View

Premium bedding, pillowtop beds, minibar, in-room safe

Grand Room, 2 Twin Beds, View

  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Room, 1 King Bed, View

Premium bedding, pillowtop beds, minibar, in-room safe

Grand Room, 1 King Bed, View

  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, View

Premium bedding, pillowtop beds, minibar, in-room safe

Grand Room, 1 King Bed, View

  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite, 1 Bedroom, View

Premium bedding, pillowtop beds, minibar, in-room safe

Royal Suite, 1 Bedroom, View

  • 1722 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Room, 2 Twin Beds, View

Premium bedding, pillowtop beds, minibar, in-room safe

Grand Room, 2 Twin Beds, View

  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 Bedroom

City view

Executive Suite, 1 Bedroom

  • 754 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom

  • 969 sq ft
  • Sleeps 4
  • 1 King Bed

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$633 total
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About the neighborhood

Madrid

Central Madrid getaway .With a stay at this Madrid Centro hotel, you'll be steps from Congress of Deputies and Thyssen-Bornemisza National Museum. Fountain of Neptune and Parroquia Jesus de Medinaceli are also within half a mile (1 km).

What's nearby

  • Thyssen-Bornemisza National Museum - 1 min walk
  • Prado Museum - 4 min walk
  • Gran Via - 6 min walk
  • Puerta del Sol - 9 min walk
  • Museo Nacional Centro de Arte Reina Sofía - 10 min walk

Getting around

  • Anton Martin Station - 7 min walk
  • Madrid Recoletos Station - 14 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 19 min drive

Restaurants

  • Starbucks - 1 min walk
  • Lobby Westin Palace - 1 min walk
  • Faborit - 1 min walk
  • VIPS Neptuno - 1 min walk
  • 100 Montaditos - 2 min walk

About this property

The Westin Palace, Madrid

5-star luxury hotel near Thyssen-Bornemisza National Museum
The Westin Palace, Madrid offers its guests a full-service spa and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury The Westin Palace, Madrid.

This 5-star Madrid hotel is smoke free.

  • 1 building
  • 470 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Built in 1912
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Westin Palace, Madrid offers 470 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Madrid hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

The onsite spa has massage/treatment rooms. Services include massages and manicures and pedicures. The spa is open daily.

Languages

English, French, Portuguese, Spanish

Property amenities

Family friendly

  • Free crib
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM–11:00 AM for a fee: EUR 42 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Full-service spa
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Smart TV with premium channels

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 1 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 66.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 42 per person
  • Rollaway bed fee: EUR 66.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Eurocard. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Madrid Palace Westin
Madrid Westin Palace
Palace Madrid
Palace Madrid Westin
Westin Madrid
Westin Madrid Palace
Westin Palace
Westin Palace Hotel
Westin Palace Hotel Madrid
Westin Palace Madrid
The Westin Palace Madrid Hotel Madrid
Westin Palace Madrid Hotel
The Westin Palace, Madrid Hotel
The Westin Palace, Madrid Madrid
The Westin Palace, Madrid Hotel Madrid

Frequently asked questions

How close is The Westin Palace, Madrid to the airport?

The Westin Palace, Madrid is 9.7 mi (19-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

How much does it cost to stay at The Westin Palace, Madrid?

As of Apr 19, 2024, prices found for a 1-night stay for 2 adults at The Westin Palace, Madrid on May 2, 2024 start from $435.43, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Westin Palace, Madrid have an airport shuttle?

Airport shuttle services are not available at The Westin Palace, Madrid.

Does The Westin Palace, Madrid offer free breakfast?

Free breakfast isn’t provided at The Westin Palace, Madrid, but buffet breakfast is offered for a fee of EUR 42 per person. It's available every day from 7 AM to 11 AM.

Is there a casino at The Westin Palace, Madrid?

No, there is no casino at this hotel, but Casino Gran Via (10-min walk) is nearby.

What time is check-in at The Westin Palace, Madrid?

Check-in start time: 2:00 PM; Check-in end time: 1 AM.

Is there free parking at The Westin Palace, Madrid?

Free parking is not available at this hotel.

Does The Westin Palace, Madrid have a pool?

The Westin Palace, Madrid does not have a pool.

Does The Westin Palace, Madrid have a restaurant?

Yes, there is a restaurant on site.

Does The Westin Palace, Madrid have a spa?

This hotel has a spa, which features mani/pedis and massages.

How close is The Westin Palace, Madrid to downtown Madrid?

The Westin Palace, Madrid is 0.4 mi away from Madrid.

The Westin Palace, Madrid Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 687 out of 1002 reviews" "
Rating 8 - Good. 206 out of 1002 reviews" "
Rating 6 - Okay. 58 out of 1002 reviews" "
Rating 4 - Poor. 29 out of 1002 reviews" "
Rating 2 - Terrible. 22 out of 1002 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Marta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Excellent location and wonderful service. It was my parent’s Golden wedding anniversary and they were extremely kind and attentive to them. Thank for making the stay special.
Stayed 2 nights in Dec 2023

10/10 Excellent

Eva

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centrally located. Beautiful room with first rate service. Taxi right around the corner. Comfortable throughout. The only disappointment was that they didn’t provide Bonvoy points.
Stayed 4 nights in Nov 2023

10/10 Excellent

OSCAR, Rancho Cucamonga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property outside of the busy center. The shuttle service is very convenient.
Stayed 1 night in Nov 2023

8/10 Good

BEATRIZ

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CUIDADO! Calle siempre cerrada
El hotel es maravilloso pero lo que antes era una ventaja se ha convertido en algo negativo y me duele decirlo, la ubicación. Siempre cierran las calles porque la gente de madrid sale a manifestarse, a protestar, a correr en un marathon a lo que sea, el caso es que cierran la calle y no llegan los taxis. La gente de servicio de afuera de mal humor te tratan en tono de enfado y la policía que cierra las calles te trata peor. Una lástima porque en verdad amaba este hotel, pero así es imposible disfrutar la estancia.
Stayed 3 nights in Nov 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One the the BEST hotels in the world!!
To paraphrase the old Rodney Dangerfield joke; when you look up a 5 star hotel in the dictionary you get a picture of the Westin Palace. This is the very definition of 5 stars, it is perfection brought to life. Our second stay here, and we were thrilled to be back. Gorgeous rooms, amazing location (10 minute walk to the Prado), the GOLD standard of breakfast buffets. Fantastic concierge service, always helpful finding great dinner reservations OR dine under the rotunda at the hotel restaurant, which is wonderful
Stayed 2 nights in Oct 2023

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel is in a great location. Walkable area. Hotel staff is friendly. The hotel Restaurant is wonderful. We were very Comfortable. Would definitely return.
Stayed 4 nights in Oct 2023

10/10 Excellent

Aida

Traveled with partner
Perfect location!!! Walkable distance to a lot. Property is under construction but it’s not being felt where you’re being placed. Very friendly staff nice breakfast! We really enjoyed our stay
Stayed 2 nights in Sep 2023

10/10 Excellent

Sergio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente service and very beautifull propertu
Stayed 1 night in Sep 2023