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 Richmond •1 Room
 Richmond • 1 Room
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Embassy Suites by Hilton Richmond

3.5-star property
2925 Emerywood Pkwy, Richmond, VA 1-855-201-7819
3.9 out of 5
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See all 23 travelocity Reviews

"Very beautiful and front desk staff was awesome and informative " More

By a verified traveler on Sun 13 Aug 2023

Points Of Interest

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Hotel Description

Hotel near Lewis Ginter Botanical Garden in Richmond

In suburbs

Within 6 miles (10 km) of this Richmond hotel, you'll find Lewis Ginter Botanical Garden and Children's Museum of Richmond. Science Museum of Virginia and Virginia Museum of Fine Arts are also within 6 miles (10 km).

Multiple dining options

This smoke-free hotel includes 2 restaurants, an indoor pool, and a gym. Traveling on business? Take advantage of the 12 conference rooms, free WiFi in public areas, and express check-in. Relax with a drink at the bar/lounge and enjoy the free buffet breakfast.

Suite, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max
$169* Per night/room Apr 21 - Apr 22

Corner Suite, 1 King Bed, Shower

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Shower

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Double Beds, Accessible, Bathtub

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Capital Suite, 1 King Bed, Shower

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites by Hilton Richmond ratings based on 23 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Embassy Suites by Hilton Richmond

Everyone (7) Couples (4) Family (12)
5 out of 5

Posted by on Mar 24, 2024

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Comment from Hotel Management

Mar 25, 2024 by Embassy

Hi Madelyn,Thank you for the 5 out of 5! We hope you will stay with us again soon.

5 out of 5

Posted by , from scituate on Feb 14, 2024

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Comment from Hotel Management

Feb 15, 2024 by Embassy

HI Anne,Thank you so much for the 5 out of 5 score! We hope to see you again soon!!

1 out of 5
Checked into room, immediately noticed ac was not working. Asked to be switched. They said an engineer would come. Never did after an hour. Asked to be switched. They switched me to another room that the ac didn’t work. I told them about it, was told they could not compensate because I booked with Travelocity, but reminder, I paid at hotel. Called Travelocity, they said they called the front desk and assured me I would get the 1st night written offf. The next day, I asked to be switched again, they said it’s the whole hotel and nothing he could do. I said that is fine as long as I’m compensated. He said no problem. I just got the bill, paid full price for both nights.

Posted by on Jan 29, 2024

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Comment from Hotel Management

Jan 30, 2024 by Embassy

Hi dwayne,We are so sorry to hear your stay was not a great one. Please call the hotel directly to discuss further.

5 out of 5
Very beautiful and front desk staff was awesome and informative

Posted by on Aug 13, 2023

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Comment from Hotel Management

Aug 14, 2023 by Embassy

HI Zerline,We love getting staff mention. Thank you!! We hope to have you back soon!

5 out of 5
A little disappointed that the bar closed at 10:00 pm on a Thursday evening.

Posted by on May 12, 2023

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Comment from Hotel Management

May 12, 2023 by Embassy

Hi Patricia,We are sorry you were disappointed with the bar hours but we appreciate you staying with us

1 out of 5
Could not accommodate more fees were added on to the room once arrive the toilet ran all night no one could help with the information and I’m still waiting on my deposit to be refund

Posted by on Aug 4, 2022

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Comment from Hotel Management

Aug 9, 2022 by Embassy

Hi Tarkisha, We are sorry you stay was not a great one. Please call the hotel if you would like to discuss further.

3 out of 5
Hot water did not work & it was below freezing temperatures outside

Posted by on Nov 22, 2021

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Comment from Hotel Management

Nov 23, 2021 by Embassy

Hi Aaron, We apologize for the hot water not working!! We hope you will give us another chance.

5 out of 5

Posted by on Jul 5, 2021

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Comment from Hotel Management

Jul 15, 2021 by Embassy

Thank you for staying with us and leaving a 5 out of 5 rating!

4 out of 5
I always love staying at the Embassy the hotel was clean and the staff was friendly and professional. However,The air conditioner was broken the entire weekend.

Posted by on Jun 14, 2021

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Comment from Hotel Management

Jun 14, 2021 by Embassy

Thank you for staying with us. We apologize for the air condition not working.

3 out of 5
I had to kill two spider's, one was on top of the pillow and the other one was under the pillow. Lucky I check the room and the bed when I walk in the room. Over all room was nice.

Posted by , from Calvert on Jun 15, 2020

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About the Embassy Suites by Hilton Richmond

Location 2925 Emerywood Pkwy, Richmond, VA 23294

Property Features

Embassy Suites by Hilton Richmond offers its guests an indoor pool and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekdays, and guests can also enjoy a free manager's reception daily. WiFi is free in public spaces. Event space at this hotel measures 10000 square feet (929 square meters) and includes a conference center. A vending machine, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Embassy Suites by Hilton Richmond. Parking is available for a fee. This Richmond hotel is smoke free.

  • 1 building
  • 225 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 1986
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Separate living room
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Richmond Staples Mill Road Station (3.3 km / 2.1 mi)
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Embassy Suites by Hilton Richmond offers 225 accommodations with iPod docking stations and MP3 docking stations. Accommodations offer separate dining areas. 49-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

  • Dining room
  • Sitting area
  • IPod dock
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM. The hotel hosts a free manager's reception daily.

E'terie Bar and Grill - This restaurant specializes in international cuisine and serves dinner only. Happy hour is offered.

Atrium - This buffet restaurant serves breakfast only. Open daily.

Late night fare is available from room service (during limited hours).

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or spa tub without adult supervision.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Guests will receive smart lock details. Guests are recommended to download the property's Hilton Honors App mobile app before check-in.

Guests will receive smart lock details. Guests are recommended to download the property's Hilton Honors App mobile app before check-in.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Property mobile app recommended for guests
  • Contactless check-in is available
  • Property mobile app name Hilton Honors App
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 10.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 3:00 AM and 6:00 AM
  • Late check-out fee: USD 25.00
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Commerce
  • Embassy Suites Commerce Hotel
  • Embassy Suites Commerce Hotel Richmond Center
  • Embassy Suites Richmond Commerce Center
  • Embassy Suites Richmond - The Commerce Hotel Richmond
  • Embassy Suites Richmond Commerce Center Hotel
  • Embassy Suites Commerce Center Hotel
  • Embassy Suites Commerce Center
  • Embassy Suites Hilton Richmond Hotel
  • Embassy Suites Hilton Richmond
  • Embassy Suites Richmond The Commerce Center
  • Embassy Suites by Hilton Richmond Hotel
  • Embassy Suites by Hilton Richmond Richmond
  • Embassy Suites by Hilton Richmond Hotel Richmond

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.