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4.2 out of 5

"Great customer service, clean modern room, nice amenities " More

By a verified traveler on Tue 05 Dec 2023

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Hotel Description

Enjoy free breakfast at this Liberty Lake hotel

In suburbs

Stay at this Liberty Lake hotel and you'll be within half a mile (1 km) of Liberty Lake Community Theatre and 2 miles (3 km) of Trailhead Golf Course. MeadowWood Golf Course and Liberty Lake Golf Course are also within 3 miles (5 km).

Renovated in 2019

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like on-the-go breakfast and free self parking.

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$85* Per night/room Mar 31 - Apr 1

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Quality Inn & Suites Liberty Lake - Spokane Valley ratings based on 25 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quality Inn & Suites Liberty Lake - Spokane Valley

Everyone (13) Couples (5) Family (5)
1 out of 5
Where to start… well for the price problem after problem. We went to our room after check in and the room was improperly cleaned. Food left in microwave, reused sheets, bathroom was not cleaned jetted tub was not cleaned. I have never seen a room have a leak in ceiling and the staff goes to room above doesn’t look into leak in our room. Fortunately I am very much a person who looks forward to great customer service, The only staff who was phenomenal was night desk Wendy . Sorry to say other staff needs to do better. I have pictures and videos of all issues in our room alone. Hallways are not clean either. This hotel should probably be dropped on your rooms for sure.

Posted by on Mar 2, 2024

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Comment from Hotel Management

Mar 3, 2024 by Front Desk Manager

Thank you for feeback on your stay we would like to apologize for the inconvenience that was presented to you during your stay. the reason the staff looked up stairs was to see where the leak was coming from after you checked out he went into the room as well to fix the issue.

3 out of 5

Posted by on Dec 27, 2023

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5 out of 5
Great customer service, clean modern room, nice amenities

Posted by , from Krestova on Dec 5, 2023

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3 out of 5
The room smells of silicone sealant which was traced to the tub/floor tile interface.

Posted by on Jul 1, 2023

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Comment from Hotel Management

Jul 3, 2023 by General Manager

Dear Henry,Thank you for your recent stay, and we appreciate you taking the time to share your valuable comments. We're sorry to hear of any odor you encountered in your room, and we apologize for any discomfort this may have caused; we will certainly address this internally to ensure it is resolved. We're grateful for your feedback, and we hope to impress you the next time you're in the area.General ManagerHeather UtechtQuality Inn - Liberty Lake

5 out of 5

Posted by on Dec 23, 2022

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1 out of 5

Posted by on Oct 26, 2022

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5 out of 5
Highly recommend. Great stay

Posted by on Sep 11, 2022

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5 out of 5
FRIENDLY CHECK IN EXPERIENCE. QUIET, CLEAN ROOM.

Posted by on Mar 7, 2022

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Comment from Hotel Management

Mar 8, 2022 by Office Manager Emily

Thank you so much for stay. We enjoyed having you stay with us. we forward to seeing you again.

5 out of 5

Posted by , from Black Hawk on Dec 31, 2021

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5 out of 5
Very clean, quiet, and great location.

Posted by on Nov 15, 2021

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About the Quality Inn & Suites Liberty Lake - Spokane Valley

Location 2327 N Madson Rd, Liberty Lake, WA 99019

Property Features

Quality Inn & Suites Liberty Lake - Spokane Valley offers its guests an indoor pool, a spa tub, and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 915 square feet (85 square meters) and includes a conference center. Tour/ticket assistance, a vending machine, and an arcade/game room are also featured at the business-friendly Quality Inn & Suites Liberty Lake - Spokane Valley. Free self parking is available. A complete renovation of Quality Inn & Suites Liberty Lake - Spokane Valley was completed in June 2019. This Liberty Lake hotel is smoke free.

  • 70 guestrooms or units
  • 3 levels
  • 915 sq ft of conference space
  • 85 sq m of conference space
  • Built in 2002
  • To-go breakfast (free)
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless , Internet access in public areas - high speed

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Quality Inn & Suites Liberty Lake - Spokane Valley offers 70 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Liberty Lake hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Fishing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Rafting nearby
  • Snow tubing nearby
  • Boat tours nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Swimming nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Inn Liberty Lake Spokane Valley
  • Quality Liberty Lake Spokane Valley
  • Quality Spokane Valley
  • Quality Inn & Suites Liberty Lake - Spokane Valley Hotel
  • Quality Inn & Suites Liberty Lake - Spokane Valley Liberty Lake

You should know

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Quality Inn & Suites Liberty Lake - Spokane Valley.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.