Skip to main content
Beginning of main content
 Austin •1 Room
 Austin • 1 Room
Book online or call 1-855-214-3079 Phone Number

Hilton Garden Inn Austin NW - Arboretum

3-star property
11617 Research Blvd, Austin, TX 1-855-201-7819
4.2 out of 5
Very good!
See all 17 travelocity Reviews

"Location is great, quiet, not many people on weekends. " More

By a verified traveler on Tue 27 Dec 2022

Points Of Interest

View all on Map

Enter dates to see availability

Hotel Description

3-star hotel near Ascension Seton Northwest

Mesa Park stay

Your stay at this Mesa Park hotel places you within 3 miles (5 km) of Ascension Seton Northwest and St. David's North Austin Medical Center. Lakeline Mall is within 6 miles (10 km) and Lake Austin is within 9 miles (15 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and perks like free self parking.

Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$97* Per night/room May 12 - May 13

Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds (Drinks & Snacks)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hilton Garden Inn Austin NW - Arboretum ratings based on 17 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Garden Inn Austin NW - Arboretum

Everyone (12) Couples (1) Family (2)
4 out of 5

Posted by on Apr 15, 2023

Was this review helpful to you?
Comment from Hotel Management

May 15, 2023 by Seth

Thank you for taking a moment to share your experience. I am happy to hear you found the accommodations satisfactory. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

3 out of 5
Location is great, quiet, not many people on weekends.

Posted by on Dec 27, 2022

Was this review helpful to you?
Comment from Hotel Management

Dec 27, 2022 by Seth, AGM

Thank you for taking a moment to share your experience. I am happy to hear you found the accommodations to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

4 out of 5
Friendly

Posted by , from SAN FRANCISCO on Feb 20, 2022

Was this review helpful to you?
5 out of 5

Posted by on Jan 31, 2022

Was this review helpful to you?
5 out of 5
I really like it the property was good

Posted by on Jan 31, 2022

Was this review helpful to you?
Comment from Hotel Management

Jan 31, 2022 by AGM

Thank you so much for taking the time to let us know how your stay went. We hope you enjoyed your time and please if there is anything else we can improve on, feel free to let us know. Thank you again for choosing us. Take care.

5 out of 5
I am pleased with the room and service

Posted by on Oct 8, 2021

Was this review helpful to you?
Comment from Hotel Management

Nov 2, 2021 by AGM

Thank you so much for taking the time to share your experience with us. We hope you had an enjoyable stay. We try our best to give the best service we can give and its comments like this that motivate us to keep doing what we do. Thank you again and we hope you think of us the next time you are in town. Take care.

1 out of 5

Posted by on Aug 29, 2021

Was this review helpful to you?
5 out of 5
Good Location and good staff

Posted by on Apr 25, 2021

Was this review helpful to you?
Comment from Hotel Management

May 24, 2021 by AGM

Thank you so much for taking the time to share your experience with us. I hope you enjoyed your stay and thank you for your kind words. I will definitely pass them on to the rest of the staff. Please if there is anything we can do to improve, do not hesitate to let us know. Thank you for staying with us, take care.

5 out of 5

Posted by on Apr 24, 2021

Was this review helpful to you?
Comment from Hotel Management

May 24, 2021 by AGM

Thank you so much for taking the time to share your experience with us. We hope you enjoyed your stay and please if there is anything we can do to improve, do not hesitate to let us know. Thank you again, take care.

5 out of 5

Posted by on Apr 16, 2021

Was this review helpful to you?
Comment from Hotel Management

May 24, 2021 by AGM

Thank you so much for taking the time to share your experience with us. We hope you enjoyed your stay and please if there is anything we can do to improve, do not hesitate to let us know. Thank you again, take care.

About the Hilton Garden Inn Austin NW - Arboretum

Location 11617 Research Blvd, Austin, TX 78759

Property Features

Hilton Garden Inn Austin NW - Arboretum offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Event space at this hotel measures 1250 square feet (116 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and a fireplace in the lobby are also featured at the business-friendly Hilton Garden Inn Austin NW - Arboretum. Free self parking is available. This 3-star Austin hotel is smoke free.

  • 1 building
  • 138 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 1250 sq ft of conference space
  • 116 sq m of conference space
  • Built in 2002
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hilton Garden Inn Austin NW - Arboretum offers 138 air-conditioned accommodations with safes and coffee/tea makers. 50-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Great American Grille - This bar specializes in American cuisine and serves breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are not available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Security system
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 14.00 for adults and USD 8.00 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Arboretum Hotel Austin NW
  • Hilton Garden Inn Austin NW Arboretum
  • Hilton Garden Inn NW
  • Hilton Garden Inn Austin NW Arboretum Hotel
  • Hilton Garden Inn Arboretum Hotel
  • Hilton Garden Inn Arboretum
  • Hilton Austin Nw Arboretum
  • Hilton Garden Inn Austin NW - Arboretum Hotel
  • Hilton Garden Inn Austin NW - Arboretum Austin
  • Hilton Garden Inn Austin NW - Arboretum Hotel Austin

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
url importing http://www.travelocity.com/Austin-Hotels-Hilton-Garden-Inn-Austin-NW---Arboretum.h896494-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Austin-Hotels-Hilton-Garden-Inn-Austin-NW---Arboretum.h896494-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Austin-Hotels-Hilton-Garden-Inn-Austin-NW---Arboretum.h896494-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.