This site uses cookies and similar technologies to analyse traffic, personalise content and ads, and provide social media features.Learn more and adjust settings.
"Tween Waters was perfect for our family vacation! The amenities are wonderful, the location can’t be beat, and the staff was extremely friendly and he
...
"
More
Family-friendly beachfront resort with 2 outdoor pools
On the beach
Within a 5-minute walk of the resort, you'll find Captiva Beach and J. N. Ding Darling National Wildlife Refuge. Captiva Chapel By the Sea and Jungle Drums are also within 2 miles (3 km).
Private beach, fitness center
This smoke-free resort features a private beach, a full-service spa, and a nightclub. Families will appreciate the children's pool and onsite laundry facilities. You'll find 3 restaurants and 2 outdoor pools on site, along with a bar/lounge to unwind.
Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette
Bed Count1 King BedMaximum Occupancy
4 Max
Suite, 1 King Bed with Sofa bed, Kitchenette, Bay View
Bed Count1 King BedMaximum Occupancy
4 Max
Standard Studio, 1 King Bed, Kitchenette
Bed Count1 King BedMaximum Occupancy
3 Max
Standard Room, 2 Queen Beds (Waterview)
Bed Count2 Queen BedsMaximum Occupancy
4 Max
Standard Studio, 1 King Bed, Accessible, Kitchenette
Bed Count1 King BedMaximum Occupancy
3 Max
Tween Waters Island Resort & Spa ratings based on 20 Verified Reviews
Review Summary
4.0
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Tween Waters Island Resort & Spa
Everyone (12)Couples (4)Family (5)
5 out of 5
Tween Waters was perfect for our family vacation! The amenities are wonderful, the location can’t be beat, and the staff was extremely friendly and helpful. We will definitely be back!
Posted by Jaclyn on Apr 22, 2022
Was this review helpful to you?
Comment from Hotel Management
May 17, 2022
by Dawn
Thank you for staying with us! We appreciate your feedback.
1 out of 5
The room was terrible! If you like blood stained pillows, black curly hairs all over your sheets & mattress cover, an unsecured front door that doesn't shut/lock properly, tacks that poke your feet where the old carpet meets the tile, broken light fixtures, and pee stains on carpet....then this place is for you!
We checked in on a Wednesday night, had some food then got to our room. It looked nothing like the pictures online.
It was very dated and our bedding was really gross. The front desk staff that night was very polite and gave us new sheets...but those were the wrong size. So we got more new sheets which were also too small to fit on the bed.
We were going to just deal with it, but we kept stepping on a sharp tack under the old carpet where it met the tile so we had to wear sandals in the hotel room. Our front door also didn't fit flush in the frame so you could see light coming through and you really had to "hit the sweet spot" to get it to lock, but it didn't seem really secure.
We asked if we could have a different room, but none were available so we checked out the next morning. We politely told them of our issues, but the staff at the checkout was very rude and didn't want to hear any of it. She then told me that I would only have to pay the resort fee for our first day, and that we would get a full refund for the 3 other days when our 3rd party booking company contacted them.
A week later we have no refund. Stay ANYWHERE else! Great island, bad resort.
Posted by Tyler on Apr 2, 2022
Was this review helpful to you?
5 out of 5
This was a great spot. Nice beach and bay. Many different activities available to do both free and add on. Highly recommend and will visit again.
Posted by Shawn Michael on Jan 24, 2022
Was this review helpful to you?
5 out of 5
The property is easy to traverse once you are on site! Access and egress is difficult, both visually and traffic wise. The Adult pool and Family pool areas are very convenient!
Posted by a verified traveler on Mar 21, 2021
Was this review helpful to you?
Comment from Hotel Management
Mar 22, 2021
by Dawn
Thank you for staying with us! We appreciate your feedback.
4 out of 5
Property had alot of character, that being said, it did seem a little run down or out dated. Nevertheless, we went there to relax and thats exactly what we did!!!
Posted by a verified traveler on Mar 6, 2020
Was this review helpful to you?
Comment from Hotel Management
Mar 17, 2020
by Reservations
Thank you.
1 out of 5
Terrible place to stay. Hidden fees, bad service, unclean premises. We will never return. Travelocity comped us for such a bad stay. Find different accommodations then here.
Posted by Unhappy on Nov 20, 2019
Was this review helpful to you?
Comment from Hotel Management
Dec 1, 2019
by Dawn
Thank you for your feedback.
4 out of 5
the chairs of the living room of the little house# 119 looks dirty or old
Posted by a verified traveler on Oct 15, 2019
Was this review helpful to you?
Comment from Hotel Management
Oct 16, 2019
by Dawn
Thank you for your feedback.
5 out of 5
Staff was exceptional! Liked the Serenity Pool/Family Pool option. Best Pina Colada’s ever!! Old Captiva House was excellent. Shuttle makes stay on Captiva easier. Enjoyed our stay.
Posted by a verified traveler on Aug 5, 2019
Was this review helpful to you?
Comment from Hotel Management
Aug 5, 2019
by Reservations
Thanks
2 out of 5
Disappointed
We were excited to stay here, but were quickly regretting our decision after arriving. The property as a whole is extremely run down and in need of repairs & paint. There was an ashtray near the elevator that was full of the same cigarettes & garbage the entire week we were there. The room was ok but the beds were uncomfortable and the carpets needed cleaning I felt like I had to wash my feet every time I walked on them. The balcony was dirty and our room overlooked the pool & it was very loud and noisy. There is limited parking due to all the construction vehicles & equipment parked everywhere & lots projects and areas of the parking lot dug up but no one working on them. It smelled like sewer outside of our building so walking to the beach was not pleasant. On the high side the beach is beautiful and they had plenty of beach chairs but they come at a cost of $15- $20 per day where other resorts provide chairs & umbrellas for free. There is a $19.95 resort fee per day & they tried to charge me an additional $60 for internet which they did agree to remove. Our final bill with resort fees & beach chairs was over $200 on top of the nightly rate to just stay there. Overall if I had to do it over again I would have stayed at Seaside Inn again where we had free internet, free chairs, no daily resort fees & views of the ocean from all rooms! I will not recommend this resort to my friends and will not stay here again.
Posted by Liz, from Kansas City on Jul 8, 2018
Was this review helpful to you?
2 out of 5
deception
You heard from me directly about the deception that you and the hotel engage. I won't repeat here.
Walk outside to smell the salt air and watch the ocean waves from the resort's beach. At Tween Waters Island Resort & Spa you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. This beach resort also offers a children's pool and a fitness center. Parking is available for a fee. This Captiva resort is smoke free.
137 guestrooms or units
2 levels
6 buildings
3 dining venues
Built in 1931
Nightclub
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Wedding services available
BBQ grill(s)
Outdoor picnic space
Gift shop
Beauty salon
Computer for guest use
Newspapers in lobby (free)
ATM
Onsite shopping
Bellhop
Elevator
No smoking on site
Bar or lounge
Coffee shop
Bar by the pool
Family Friendly Amenities
Family property
On private beach
Number of outdoor pools - 2
Children's pool
Free WiFi
Outdoor tennis courts - 1
Laundry facilities
Internet
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Parking: Self parking available for a surcharge
Room Amenities
Tween Waters Island Resort & Spa offers 137 accommodations with safes and complimentary newspapers. Rooms open to balconies. Pillowtop beds feature premium bedding. 34-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include complimentary toiletries and hair dryers. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.
Private balcony
Pillowtop beds
Flat-screen television
Satellite channels
Premium channels
Movies for purchase
Coffee maker
Luxury bedding
Housekeeping (daily)
Newspapers (free)
Massage in room (surcharge)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Toothbrush and toothpaste available
Food & Drink
Tween Waters Island Resort & Spa has 3 restaurants serving breakfast and dinner.
Nearby Activities
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Golfing nearby
Fitness classes on site
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Wheelchair-accessible registration desk
Wheelchair accessible parking
Wheelchair accessible (may have limitations)
Hotel Policies
Check-in
Check-in time starts at 4:00 PM
Check-in time ends at 5:30 AM
Minimum check-in age is: 21
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11:00 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children 12 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for USD 15.0 per night.
Pet Policy
Pets: USD 50 per pet, per night, plus a deposit of USD 50.00 per day
Maximum 2 (weight limit: 40 lbs per pet)
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.
Service animals are allowed
Service animals are exempt from fees/restrictions
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Pets allowed in specific rooms only
Staff wears personal protective equipment
Debit cards not accepted
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 12
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Children stay free
Individually-wrapped food options are not available
No gap period between guest stays
Fees
Guests will be asked to pay the following charges at the property:
Resort fee: 15 percent of room rate
The resort fee includes:
Additional inclusions
Fitness center access
Housekeeping
In-room safe
Internet access
Newspaper
Partner property access
Pool access
Sporting facilities or equipment
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Self parking fee: USD 35.00 per day
Pet deposit: USD 50.00 per day
Pet fee: USD 50 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: USD 15.0 per night
Service fee: 10 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Tween Inn
Tween Waters
Tween Waters Captiva
Tween Waters Inn
Tween Waters Inn Captiva
Tween Water Inn
Tween Waters Captiva Island
Tween Waters Hotel Captiva Island
Tween Waters Inn Island Resort & Spa Captiva Island, Florida
Tween Waters Inn Island Resort & Spa Captiva Florida
Tween Waters Inn
Tween Waters & Spa Captiva
Tween Waters Island Resort & Spa Resort
Tween Waters Island Resort & Spa Captiva
Tween Waters Island Resort & Spa Resort Captiva
You should know
Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
There was an error importing /Captiva-Hotels-Tween-Waters-Island-Resort-&-Spa.h170769-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Captiva-Hotels-Tween-Waters-Island-Resort-&-Spa.h170769-p2.Hotel-Reviews?rm1=a2&
Frequently Asked Questions
Tween Waters Island Resort & Spa is 36.6 mi (61-min drive) away from the Southwest Florida Intl. Airport (RSW) airport, the closest popular airport to the property.
Airport shuttle services are not available at Tween Waters Island Resort & Spa.
This resort is on a private beach. Don't forget your sunscreen!
Tween Waters Island Resort & Spa does not offer free breakfast.
No, there is no casino at this resort.
Check-in start time: 4:00 PM; Check-in end time: 5:30 AM.
Free parking is not available at this resort. Self parking is available for USD 35.00 per day.
Tween Waters Island Resort & Spa features 2 outdoor pools and a children's pool.
Tween Waters Island Resort & Spa is home to Captiva House, which features ocean views.
Yes, this resort has a spa.
Tween Waters Island Resort & Spa is 0.8 mi away from Captiva.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
