"The control of the air conditioning was not managable and it was blowing directly into the bed, making unconfortable to sleep. Regarding anything else ... " More
Cárcel stay
With a stay at this Cárcel hotel, you'll be steps from Catedral de Nuestra Senora de la Candelaria and Plaza Colon. Also, University of Puerto Rico Mayagüez Campus is within half a mile (1 km) and Parque Del Litoral is within 2 miles (3 km).
Business services
This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Traveling for business? Take advantage of the business center, express check-out, and conference space. A terrace, dry cleaning, and luggage storage are also on offer.
Jan 4, 2024 by STAFF
Thank you for sharing your experience, we're glad you enjoyed your stay with us! Hope to see you back soon!
May 23, 2023 by Hotel Staff
good morning sorry we could not meet your expectations.
Aug 25, 2022 by Alfred
your opinion is important to us and this one will be taken for future reference
Apr 22, 2021 by ECM
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay. It is always encouraging to hear positive feedback! We strive to do our best to meet the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us. Stay safe!
Dec 31, 2020 by Virginia
Thank you for your feedback and we are happy that your stay was satisfactory. We will be sharing this information with the rest of our staff. Have a wonderful New Years, and we hope to see you again.
Aug 16, 2018 by Xavi
We are glad you had fun Johanny, and would love to have you back!
Jul 5, 2023 by Omar from reservations
Saludos! Muchas gracias por sus comentarios, nos agrada que su estadia fue placentera con nosotros. Bendecido dia!
WiFi is free in public spaces. A business center and a meeting room are available. Event space at this hotel measures 700 square feet (65 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Mayaguez Plaza Hotel, SureStay Collection by Best Western. Free self parking is available. This 3-star Mayagüez hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Free self parking
Mayaguez Plaza Hotel, SureStay Collection by Best Western offers 49 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers. This Mayagüez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary weekday newspapers. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).