Ratings based on 2,535 Guest Reviews

Hear it directly from our travelers
4.3 out of 5
89% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Hear it directly from our travelers
5 out of 5
by A traveler from Maryland

Perfect for honeymoon

Posted Sep 5, 2016
Pros: Clean, friendly, and the location was spot on.
Cons: Snorkling gear that was available for rent could be better quality for the price you're charged, it's cheaper to buy it locally if you use it twice.
Location: Black rock was beautiful, look for things to do outside of the resort for the best experience in general.
Excellent place to stay, we were there for 8 days. Although we didn't spend much time at the resort, when we were there everything was top notch.
5 out of 5
by A traveler

Exceptional view of ocean from the top of the rock

Posted Jul 28, 2016 on Expedia
Beautiful view on an expansive property right near a beautiful beach.
3 out of 5
by A traveler from Tokyo


Posted Jul 27, 2016 on Expedia
Pros: ロケーションが最高
Cons: 部屋によって屋外用リクライニングがあったり,なかったり,バラつきがある. 部屋にスリッパを置いておいてほしい. 無料の水を置いておいてほしい.
Location: ロケーションは最高.周辺にもっと手頃なレストランがあれば過ごしやすい.
ホテル自体はOK. 忙しい時期のためか,従業員の対応はイマイチ. 何でもかんでもコストがかかるし,朝食がかなり高い. インターネットのコストは宿代に含まれていたにも関わらず,フロントで何も教えてくれなかったので,最初は使えなかった. 朝寝しようとした日の朝7時15分ごろにエマージェンシーのファイヤーアラームが鳴って,宿泊客全員をたたき起こしておいて,説明に誰も来ないで,謝罪も電話のメッセージに「あれな何でもありませんでした」なんて入っていただけだった.
5 out of 5
by A traveler from Dallas, Tx.

Beautiful hotel right on the best beach!

Posted Jul 27, 2016 on Expedia
Check in and check out was easy and timely, super friendly staff! Comfy clean room and bed, the hostess Savi was our favorite. Food at breakfast buffet was best, the others (cliff dive bar, mai tai, and Hanks was ok--everything is overpriced!). Seriously bring lots of money! Ordered take out pizza one night-89$. The grounds and pool were immaculate, the scenery was breathtaking! Tropical storm Darby was blowing through but not a problem! Downside-the concierge was really rude when we decided to cancel our tickets to the Luau, I guess they get commission, she said that she told us we had to cancel 48hrs in advance (which she did not) and that I would still be charged! The manager handled it and I was not charged, but that stuck with me the rest of the day (my birthday). Otherwise a beautiful trip!!
5 out of 5
by A traveler from SF, Ca

Posted Jul 25, 2016 on Expedia
Great beach, pool, location and staff. 3rd stay at this resort over 10 years. Still awesome.
5 out of 5
by A traveler from Sydney

Paradise - nothing to fault

Posted Jul 19, 2016 on Lastminute
We got upgraded to ocean view suite so we started with a good impression! My 15 yo daughter & her friend loved the pool, beach & facilities. Pool was gorgeous with floating bean bags to lay on. We were there at a busy time but still managed to find lounges by the pool. Short walk to the Whaler's Village which is definitely worth it for shopping & dinner outside of the hotel.
4 out of 5
by A traveler from Korea(Seoul)

Expensive hotel close to the beach.

Posted Jul 19, 2016 on Expedia
Pros: The view of Ocean from the room was very beautiful. The Hotel was next to the beach.
Cons: Quick response to customer requests
Location: There are beach nearby.
Because there were a wide variety of resort facilities could not be used to enjoy elsewhere. It was certainly good to see the view from the room is just not into the room for the price.
5 out of 5
by A traveler

Posted Jul 16, 2016 on Expedia
Overall I would recommend this hotel to anyone. Great location, the room was amazing after every daily clean up. We had a problem with the door look when we first got there but it was promptly replaced and the rest of the week went perfect.
5 out of 5
by Sandro from New York

Excellent Hotel

Posted Jul 15, 2016 on Hotels
Excellent Hotel. Everything is perfect here. We stayed at the black rock building. It had the perfect view. Beach is nice. Entertaiment is good and service is superior. Will definetly go back.
2 out of 5
by A traveler

An "ok" stay

Posted Jul 13, 2016 on Expedia
Pros: The friendly staff and clean room.
Cons: More food options
Location: Lahaina was a very nice area to walk around and shop. I would recommend going into Lahaina for most meals.
A nice hotel, but it wasn't worth the money. The room was clean and the staff was friendly, but the hotel restaurants were very expensive and weren't worth the money on top of the room rates we paid. My husband and I ate many meals at the hotel bar because their food was better and cheaper. There are no lifeguards at the pool or the beach, so I wouldn't recommend the beach for people with small children. It rained and was overcast almost every day as well. The place this hotel sits seems to get most of the clouds as they glide down the mountain.