No AC on our honeymoon
Posted Aug 23, 2015 on Hotels
We booked two nights for our honeymoon. Our reception was lovely- we were greeted with fresh flower leis and champagne. However, the AC unit in our room was broken and the room got into the 80s overnight, making for a very I comfortable first day. We had dealt with bad air conditioning throughout the island and didn't know if this was normal, so we left a not for housekeeping in case they thought the AC was busted.
They came that afternoon and worked on it, and after a few hours it was blowing and seemed to be working again! Until bedtime, when we noticed the temp was getting into the high 70s again, but this time it was almost 10 pm.
I called the front desk and they moved us to a slightly different room, but it was a huge hassle to have to pack and move our stuff in the middle of the night. In our opinion we payed a lot for our room and weren't even given liveable conditions. The whole fiasco out a rift between us which was a shame because we really liked the rooms and property and the pool. But when you are lacking working appliances like AC, it's unacceptable. I'm sorry to say but it is.
The access to the beach is nice, all you have to do is call and they give you a ride down in a jiffy. The guy that helps at the beach with towels, umbrellas and boards was helpful, but they were out of lots of equipment when we got down to the beach, which was another let down.