Amazing rooms and decent location
Posted Oct 25, 2015 on Expedia
We came here on our honeymoon and had a wonderful trip overall. First of all, the rooms are absolutely amazing. Bathrooms as big as a bedroom, gleaming kitchenettes, convenient laundry/dryer, comfy and attractive living room and bedroom, great amenities, nice lanais. We stayed in a one-bedroom suite, and I can't say enough good things about the room - it will be hard to go back to "regular" hotel rooms after staying someplace so luxurious. I would definitely stay here again with rooms like that.
The main downside:
We paid for a full Ocean View, but only got a partial -- unless we were way out on the lanai, we could only see the resort grounds; and even fully out on the lanai was not full ocean view. Really not a big deal to us, but what we were upset about is being charged the full Ocean View price (which is a lot more a night than the partial, no small sum, especially when staying a week +). When we brought it up to the concierge, their excuse was that you could still see some of the ocean from the lanai (which we didn't disagree with; it was clearly a Partial Ocean view). When I mentioned that we saw other guests' Partial Ocean views and they were exactly the same (or even better) than our allegedly full Ocean View, they gave us a fraction of the price difference back (the cost difference of just one night of Partial vs. full, even though we stayed a full week). Next time, I definitely wouldn't book the full Ocean View because it was a hefty extra cost without the benefit