Nice property but far from perfect. Posted Jun 10, 2015 on Expedia
We have a timeshare in Napili and decided to come a day earlier than planned. I found this property on Expedia and was a little surprised by the low price. I now understand why as the room we were placed into was in poor condition. The ceiling fan did not work in the main room which became unbearably hot. The sofa was not a pullout sofa as promised. When we called to complain, they told us it was a pullout sofa. Being highly educated people with advanced degrees, we felt we could identify whether or not we had a pullout sofa and asked them to come and show us how to pull a bed out of the sofas we had in our room. When the staff finally did come to inspect our sofas, they did indeed confirm our initial assessment with "Oh, those are not pullout sofas." Their solution to the problem was to present us with a futon mattress. Fortunately, my oldest daughter did not mind sleeping on the floor. We were in the condo for only a night, but were glad to get on our way to Napili and our timeshare.