Not all it was cracked up to be. Very disappointed
Posted Aug 21, 2015 on Hotels
Staff are not friendly nor helpful. Our room was not ready by the 3pm deadline for us to take residence. We had to wait another hour, and after a long flight this is not acceptable. No apologies or anything. The room was very loud with traffic and other residents, even with everything shutdown. The coffee shop was never open, the pool was randomly shutdown and they began work halfway through the stay, with no prior notice. Overall it was very disappointing. Also you will be hit with a $18 / day MANDATORY fee, which I stated was ludicrous as it should be in the price for the room if it is mandatory. Also, you will be stung for another $8 / day for parking if you drive, which you have to.