There’s a reason Fairmont is a cut above the rest... just simply the best properties, facilities and most of all service. Service at the Fairmont Mara was the most genuine I’ve ever experienced. The staff cater to your every need and do it with a smile - everything just seems natural, and you can tell they went through the process of ensuring they hired the right personnel. We were met at the airstrip with nice refreshments and small cold towels, followed by a quick 10 min ride to the facility. Check in was relaxed and seamless. The tents were just beautiful - have everything you would need yet you still feel like you are one with nature. The facilities are impeccably maintained. Included in the price are 3 sumptuous meals a day - can’t beat full board! The bar was well stocked and though the premium drinks are a tad pricey, the service makes them well worth it. Tea, coffee, cookies and hot chocolate are complimentary and available 24 hrs/day. The game drives were just awesome! Two game drives a day included in the price, and our driver Jeremiah knew the Mara inside and out - he has been there 21 years and has such a wealth of knowledge! We saw all the animals you could think of - plenty of elephants, lions, giraffe, cheetahs, rhinos, hyenas, warthogs, antelopes, hippos... you name it! Just barely missed catching the big 5 as two leopards disappeared from our view. Overall I was totally impressed with the Fairmont and will certainly be back.