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5.0 out of 5

"Location is great and the staff are excellent. Very helpful in pointing out local businesses and eateries. Restaurant is very affordable and food is ... " More

By a verified traveler on Mon 14 Oct 2019

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Hotel Description

Hotel near Port of Palma de Mallorca, connected to a shopping center in Palma de Mallorca

Seaside stay

Within a 10-minute walk of this Portopí hotel, you'll find Port of Palma de Mallorca and Porto Pi Centro Comercial. Cala Mayor Beach and Cathedral of Santa Maria of Palma are also within 3 miles (5 km).

Fitness center, terrace

This hotel features a gym and a seasonal outdoor pool. Relax with a drink at the poolside bar and enjoy perks like free self parking and free WiFi. A business center, a terrace, and a garden are also on offer.

Basic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$120* Per night/room May 13 - May 14

Standard Room (Extra Bed 2 adults + 1 child)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room, View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room (Extra Bed 3 adults)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hesperia Ciudad de Mallorca ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hesperia Ciudad de Mallorca

Everyone (1)
5 out of 5
Location is great and the staff are excellent. Very helpful in pointing out local businesses and eateries. Restaurant is very affordable and food is excellent.

Posted by on Oct 14, 2019

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Property Features

Hesperia Ciudad de Mallorca offers its guests a seasonal outdoor pool, a fitness center, and a children's pool. You can enjoy a drink at the pool bar. A business center and meeting rooms are available. Public spaces have free WiFi. Event space at this hotel measures 2906 square feet (270 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at Hesperia Ciudad de Mallorca. Free self parking is available. This Palma de Mallorca hotel is smoke free.

  • 60 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 2906 sq ft of conference space
  • 270 sq m of conference space
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar by the pool

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hesperia Ciudad de Mallorca offers 60 accommodations with minibars and safes. Digital television is provided. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Digital channels
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:30 AM to 11:30 AM.

Room service (during limited hours) is available.

Nearby Activities

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Casino nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: EUR 20 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, Eurocard, Barclaycard, debit cards, and cash. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hesperia Ciutat
  • Hesperia Ciutat Hotel
  • Hesperia Ciutat Hotel Mallorca
  • Hesperia Ciutat Mallorca
  • Hesperia Mallorca
  • Hesperia Ciutat De Mallorca Hotel Palma De Mallorca
  • Hesperia Ciutat De Mallorca Palma
  • Hesperia Ciutat Mallorca Palma De Mallorca, Majorca
  • Hesperia Ciutat Mallorca Hotel Palma de Mallorca
  • Hesperia Ciutat Mallorca Hotel
  • Hesperia Ciutat Mallorca Palma de Mallorca
  • Hesperia Ciudad Mallorca Hotel Palma de Mallorca
  • Hesperia Ciudad Mallorca Hotel
  • Hesperia Ciudad Mallorca Palma de Mallorca
  • Hesperia Ciudad Mallorca
  • Hesperia Ciudad De Mallorca Palma De Mallorca
  • Hesperia Ciutat De Mallorca Palma
  • Hesperia Ciutat De Mallorca
  • Hesperia Ciudad de Mallorca Hotel
  • Hesperia Ciudad de Mallorca Palma de Mallorca
  • Hesperia Ciudad de Mallorca Hotel Palma de Mallorca

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.