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"I've stayed here before and was comfortable returning. Just disappointed with room and bed cleanliness. " More

By a verified traveler on Wed 30 Jan 2019

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Hotel Description

3-star hotel near Fort Bonifacio

Makati Downtown stay

Your stay at this Makati Downtown hotel places you within 2 miles (3 km) of Power Plant Mall and Ayala Triangle Gardens. Ayala Center and Greenbelt Shopping Mall are also within 2 miles (3 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. There's a gym on site, and a 24-hour front desk and a coffee shop are also provided.

Deluxe Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$30* Per night/room Apr 3 - Apr 4

Premier Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Berjaya Makati Hotel ratings based on 7 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Berjaya Makati Hotel

Everyone (7)
5 out of 5
Excellent stay!

Posted by on Jul 30, 2022

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Comment from Hotel Management

Jul 31, 2022 by Gladys

Dear Ms Lynette, Greetings from Berjaya Makati Hotel Thank you for choosing to stay with Berjaya and for a helpful review. We wish to welcome and service you again for another great safe stay experience. Kind regards Gladys

3 out of 5
I've stayed here before and was comfortable returning. Just disappointed with room and bed cleanliness.

Posted by on Jan 30, 2019

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Comment from Hotel Management

Feb 12, 2019 by DOSM

Greetings! Thank you for taking time noting your experience with us. Apologies if you have encountered disappointments. We shall look into this and address it with the department concerned accordingly. Best regards

3 out of 5
I have been staying here in the last few years. Every year it gets worse for some reason. Most of hotel staff are great. The place is getting very dated and needs renovation. Wifi SUCKS!! It keeps kicking me out. Had to call for tech service several times. Definitely needs an upgrade. House keeping is so and so. Now you have to ask for just about everything. Had to ask for hand towels, bathmat, and flatsheet for my bed. They have a sheet/comforter combination and it gets too hot. I have the air on but with the comforter, it gets hot and cold. With the flatsheet, it is almost perfect for sleeping. Anyway, don't know if I will be back at this hotel next year. I will look for better accommodations before deciding on coming back to Berjaya. As much as I like the staff, location, and the fact that they know me already, I will still look for BETTER accommodations that's on par with Berjaya.

Posted by , from Cleveland, US on Dec 6, 2018

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Comment from Hotel Management

Dec 13, 2018 by Jackie Viacrusis

Dear Valued Guest, Thank you for taking the time to write your comments about our hotel here in Expedia. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our services. The problems that you mentioned have been brought to the attention of our related department. I understand your frustration, and I sincerely apologize for any inconvenience it had caused you. We are committed to you our valued guests, and are taking immediate corrective steps to regain your confidence in us. Thank you again, for your honest feedback, our apologies again and we hope to have the pleasure of welcoming you back here in our hotel to replace the negative impression with a more positive one. Thank you. Sincerely yours,

3 out of 5

Great location

This was our 5 th time staying here. The staff are very good. They are so polite and professional. My issues with this hotel are the following: 2pm check in time. 1500 peso fee for early check in. Water leaks onto floor when showering. Mould on wall from the leaking water. Very small bathtub. 14 hour flight from Canada arrives around 8 am but I can't get into my room until 2 pm. I paid in advance for this and then I am told to pay extra for early check in. The water on the floor every time you shower is annoying and dangerous as the floor is slippery when wet. The hotel is located in a good area. There are lots of good choices for shopping, restaurants and entertainment. Century city mall is a short walk away and there are some really good restaurants in there, as well as a movie theatre. The food is decent at the hotel. It is a halal restaurant so no pork. My wife and I will stay there again.

Posted by , from canada. on May 29, 2017

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4 out of 5

Good bargain

Pros: nice hotel for a good price
Cons: Without be picky nothing really, pleasant stay
Location: Makati, hotel, mall, night market with a decent live band, clubs
Nice facilities for the price, nice location, great staff.

Posted by , from Seattle, WA on Jan 31, 2017

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5 out of 5

Great stay

Enjoyed the spacious room and so close to all the good stuff in Makati. A memorable experience and I can't wait to stay here again.

Posted by , from Chicago on Sep 29, 2016

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3 out of 5

Rude check in.

Girl at the front desk was rude and unprofessional. Check in time is 2pm, I arrived at 5pm for a room I had already reserved and paid for. When I got to the check in desk, the girl working took my passport and started checking me in, then she moved over to another computer without saying anything to me and started checking in other guests and giving them their room keys. About 15 minutes passed and I asked her when I would get my room key, and she told me the room was not ready yet and I could sit in the bar and wait..."Wow". I waited quietly about another 15 minutes "30 in total" then I approached another worker who got me my room key. Other than that, the other staff were friendly and the room was clean.

Posted by on Aug 19, 2016

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About the Berjaya Makati Hotel

Location 7835 Makati Avenue, Makati, 1200

Property Features

Berjaya Makati Hotel offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business center and 6 meeting rooms. Tour/ticket assistance, gift shops/newsstands, and concierge services are also featured at the business-friendly Berjaya Makati Hotel. Smoking is allowed in designated areas at this 3-star Makati hotel.

  • 1 building
  • 223 guestrooms or units
  • 26 levels
  • Built in 2003
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Gil Puyat Station (2.7 km / 1.7 mi)

Room Amenities

Berjaya Makati Hotel offers 223 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Electric kettle
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Free tea bags/instant coffee

Food & Drink

B Cafe - This restaurant serves breakfast, lunch, and dinner.

T Corner - This bar serves light fare only. Open daily.

The Sala - This lobby lounge serves light fare only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation.

  • Car required
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Guest will receive an email before arrival 24 hours
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Guests will receive an email with special check-in instructions
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Berjaya Hotel
  • Berjaya Hotel Makati
  • Berjaya Makati
  • Berjaya Makati Hotel
  • Hotel Berjaya
  • Hotel Berjaya Makati
  • Makati Berjaya Hotel
  • Berjaya Makati Hotel - Philippines Metro Manila
  • Berjaya Makati Hotel Hotel
  • Berjaya Makati Hotel Makati
  • Berjaya Makati Hotel Hotel Makati

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.