Ratings based on 643 Guest Reviews

Hear it directly from our travelers
4.9 out of 5
98% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travelers
5 out of 5
Recommended
for Everyone
by A traveler from Wayne, IL

Great location, close to everything

Posted Jul 15, 2017 on Expedia
Have stayed here often. Great service, nice room, great technology and perfect location. One of our go to hotels when we get to the city.0
Comment from Hotel Management
Jul 17, 2017 by Maria Zec, General Manager , Hotel Management
Dear J, Thank you for visiting The Peninsula Chicago and for your continued patronage. We are always happy to hear from our loyal guests and truly appreciate your comments about the in-room technology and location. We hope to welcome you back again soon! Warm regards, Maria Zec General Manager
5 out of 5
by A traveler

Great hotel

Posted Jul 14, 2017 on Hotels
The Peninsula Chicago exceeded our expectations! The room was very comfortable and luxurious. The hotel staff was very courteous and helpful. I would highly recommend. I will definitely be staying here again.
Comment from Hotel Management
Jul 17, 2017
Dear Friend of The Peninsula, Thank you for visiting The Peninsula Chicago and for taking the time to post your review. We are thrilled to read that we exceeded your expectations and we appreciate your note about the comfort of our guestroom and service. We are honored by your recommendation and we look forward to welcoming you back again soon. Warm regards, Maria Zec General Manager
5 out of 5
by A traveler

Posted Jul 12, 2017 on Hotels
Having travelled extensively to many cities in the world the past 30 years, including Chicago at least a dozen times, the Peninsula Chicago is clearly one of the world's great hotels. Very few can match it. Staff are excellent. Highly recommend this hotel.
Comment from Hotel Management
Jul 17, 2017
Dear Friend of The Peninsula, Thank you for choosing The Peninsula Chicago and for sharing your complimentary review. We appreciate your gracious recommendation and consider it the highest of compliments. We look forward to welcoming you back again soon! Warm regards, Maria Zec General Manager
5 out of 5
by A traveler

This traveler left a rating score only Posted Jul 11, 2017 on Hotels
5 out of 5
by John

This traveler left a rating score only Posted Jul 11, 2017 on Hotels
5 out of 5
by Robert

Luxury in the heart of the city

Posted Jul 10, 2017 on Hotels
Hotel and service were first-rate and very nicely equipped with high-end finishes, décor, and smart technology throughout. Although the lighting was somewhat confusing on how to operate.
Comment from Hotel Management
Jul 12, 2017
Dear Robert, Thank you for choosing The Peninsula Chicago and for sharing your kind comments about our service and the décor of the property. We also appreciate you sharing your note about the guestroom lighting system and I will be sure to pass on your comment to the team. We look forward to welcoming you back again soon. Warm regards, Maria Zec General Manager
4 out of 5
by Andrew

This traveler left a rating score only Posted Jul 10, 2017 on Hotels
5 out of 5
by Donald

This traveler left a rating score only Posted Jul 7, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A traveler

Nice hotel in heart of action

Posted Jul 7, 2017 on Expedia
Very nice hotel with attentive staff. Would recommend.
Comment from Hotel Management
Jul 10, 2017 by Vincent Prioult , Hotel Management
Dear Friend of the Peninsula, Thank you for sharing your nice comments about our property and the team. We are honored by your recommendation and we look forward to welcoming you back to The Peninsula Chicago. Warm regards, Vincent Prioult Resident Manager
5 out of 5
Recommended
for Everyone
by A traveler

Posted Jul 7, 2017 on Expedia
Very nice. The room is very comfortable (air conditioning is good), especially bathroom is good.
Comment from Hotel Management
Jul 7, 2017 by Vincent Prioult , Hotel Management
Dear Friend of The Peninsula, Thank you for sharing your positive comments about your recent visit. We look forward to welcoming you back again soon. Warm regards, Vincent Prioult Resident Manager