Ratings based on 1,963 Guest Reviews

Hear it directly from our travelers
4.6 out of 5
94% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travelers
5 out of 5
by Kim

Love that place!

Posted Sep 13, 2017 on Hotels
By far my favorite hotel in Chicago! Everything about it. Just perfect.
4 out of 5
Recommended
for Everyone
by A traveler

Posted Sep 13, 2017 on Expedia
Great location; attention to detail; good breakfast; international feel
5 out of 5
by A traveler

This traveler left a rating score only Posted Sep 11, 2017 on Hotels
4 out of 5
by Jane

This traveler left a rating score only Posted Sep 11, 2017 on Hotels
2 out of 5
by A traveler from Minneapolis

Dirty...but the staff was nice

Posted Sep 10, 2017 on Expedia
The staff at the front desk was very friendly. I was given a high level floor that I paid extra for. Upon walking into my room I could hear the people in the room next to me yelling at each other, so I ended up calling security after 3 hours of trying to sleep. I also noticed white liquid that was spilled all over the floor. My sheets had a brown stain on the side of the bed. The next morning when I was in the shower there was a HUGE black clump of hair. I have blonde hair and after examining the bathroom I found more black hairs in the bath tub and on the floor and in the sink. Yuck!!
5 out of 5
by Gerald

This traveler left a rating score only Posted Sep 9, 2017 on Hotels
5 out of 5
by Matthew

Excellent stay

Posted Sep 9, 2017 on Hotels
Excellent stay. Comfortable beds. Nice staff. Close to plenty of good restaurants. Minor electrical issues (lights/dead plug) did not impact the overall stay. My favorite Chicago hotel.
5 out of 5
Recommended
for Everyone
by A traveler

Modern quite hotel

Posted Sep 7, 2017 on Expedia
Pros: Quite area, modern, clean
Cons: Beds were super soft, maybe to soft...
We had an upper floor. Quite room, clean and modern. Magnificent mile and Chicago downtown in walking distance
5 out of 5
Recommended
for Everyone
by A traveler from Laredo tx

Location location location

Posted Sep 5, 2017 on Expedia
Excellent location! Staff very nice and helpful! Love the french accent!! 😍Location Restaurants & Bars with inn walking distance! Non taxi service arrives with inn seconds after request! Great coffee at Bar!
5 out of 5
by mohammadreza

Posted Sep 5, 2017 on Hotels
Very nice hotel...