This time a bit dissatisfied
Posted Aug 25, 2017 on Hotels
Room was nice accept the carpet was old.my view was roofs and industrial items. My issue is with carpets in the hallways makes it difficult to manover luggage especially if you have more than one. Also no food service for rooms. Must order food in the restaurant downstairs and carry in your room. Leftover food in a plastic bag was not picked up by maids as it was next to the garbage can because the container was too large to put in the can. Also was not asked for my preference so ended up with bathtub instead of just shower which I preferred. Also TV did not work and had to get an engineer to come up to fix it. Bathroom lighting is terrible for putting on makeup for work
Comment from Hotel Management
Aug 27, 2017
Thank you for taking the time to write about your experience. I apologize that we did not meet your expectations. We hope you give us another chance. We hope next time, make sure to let us know what your preferences and needs are so we can effectively accommodate. Unfortunately we don't have any views(Lakeview or city views( here but we can make sure to give a street view. As someone who doesn't apply make up I can't comment on the lighting. We take pride in our staff and service and aim to exceed all expectation. We hope to see you back again soon.