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Hotel EMC2, Autograph Collection

4-star property
228 E Ontario St, Chicago, IL 1-855-201-7819
4.8 out of 5
Exceptional!
See all 10 travelocity Reviews

"All was good. I will definitely stay here again. 👍😊💯 " More

By a verified traveler on Sun 07 Jul 2019

Points Of Interest

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Hotel Description

4-star hotel near Michigan Avenue

City center stay

Within a 10-minute walk of this Downtown Chicago hotel, you'll find Michigan Avenue and Water Tower Place. Also, Chicago Riverwalk is within half a mile (1 km) and Millennium Park is within 2 miles (3 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Self parking, express check-out, and dry cleaning are also offered.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$218* Per night/room May 5 - May 6

Room, 2 Queen Beds, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed (Mobility Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel EMC2, Autograph Collection ratings based on 10 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel EMC2, Autograph Collection

Everyone (8) Couples (1) Family (1)
4 out of 5

Posted by on Dec 7, 2021

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5 out of 5

Posted by on Apr 4, 2021

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Comment from Hotel Management

Apr 14, 2021 by Rachel Covarrubias

Thank you for your review! We appreciate your feedback!

5 out of 5

Posted by on Mar 1, 2020

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Comment from Hotel Management

Mar 3, 2020 by Rachel Covarrubias

Thank you for your feedback! We appreciate your positive ranking!

5 out of 5

Posted by on Jan 26, 2020

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Comment from Hotel Management

Jan 27, 2020 by Rachel Covarrubias

Thank you for your feedback! We appreciate your positive ranking!

5 out of 5
All was good. I will definitely stay here again. 👍😊💯

Posted by on Jul 7, 2019

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Comment from Hotel Management

Jul 7, 2019 by Charisse - Front Office Supervisor

We're so happy that you enjoyed your stay! We hope to see you again soon!

5 out of 5

Posted by on Jul 4, 2019

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Comment from Hotel Management

Jul 4, 2019 by Charisse - Front Office Supervisor

Thank you!

5 out of 5

Posted by on Mar 12, 2019

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Comment from Hotel Management

Apr 20, 2019 by Bridget

Thanks for taking the time to rate our property. Come back again soon!

5 out of 5
Great hotel excellent weekend getaway... love this experience!!

Posted by on Feb 10, 2019

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Comment from Hotel Management

Feb 11, 2019 by Bridget

Thanks for the great rating and review. I am so happy to know you enjoyed your stay with us. I hope you have the chance to come back again to see us. We will look forward to seeing you again soon!

4 out of 5
Nice hotel near Michigan avenue in northwestern memorial hospital. The staff is exceptional. Very high tech. Unfortunately I had a leak in my room after I finish taking a shower. I contacted the front desk and they sent up an engineer unfortunately he was not able to discover where the leak was coming from. He offered to notify the front desk to see if I could get a different room however I never heard from anyone again I was also not offered any discount upon check out. I was concerned that my belongings might get wet when I was out of the room but luckily the leak didn't reoccur.

Posted by on Jan 1, 2019

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Comment from Hotel Management

Jan 11, 2019 by Chanda De Guzman-Front Office Supervisor

Thank you for choosing to stay at Hotel EMC2 An Autograph Collection, and for providing your honest feedback on the Guest Satisfaction Survey. It looks like we could have scored higher in multiple areas, and I would like to hear any additional feedback you may have. Providing the highest level of comfort, and hospitality is our number one priority. I would like to ensure anything that happened during your stay is turned around, and is used as a learning experience. I do hope you will give us the opportunity to serve you again the next time your travels bring you to Chicago. Please reach out to me directly the next time you are in the area so I can ensure you have a seamless visit. I look forward to your response

5 out of 5
I really liked this hotel. Very stylish and modern. Everything is new and clean. When I go to Chicago again definitely will stay here!

Posted by , from New York on Sep 5, 2018

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Comment from Hotel Management

Sep 6, 2018 by Chanda De Guzman-Front Office Supervisor

Thank you for choosing Hotel EMC2 and for taking the time to share feedback from your visit. We thank you for your loyalty and are delighted you enjoyed the unique features in our guestrooms. Please do let me know the next time you return to Chicago so I can personally ensure you have a seamless stay!

About the Hotel EMC2, Autograph Collection

Location 228 E Ontario St, Chicago, IL 60611

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms. WiFi is free in public spaces. Event space at this hotel measures 2490 square feet (231 square meters) and includes conference space. A fitness center, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly Hotel EMC2, Autograph Collection. Parking is available for a fee. This 4-star Chicago hotel is smoke free.

  • 1 building
  • 195 guestrooms or units
  • 21 levels
  • Meeting rooms
  • 2490 sq ft of conference space
  • 231 sq m of conference space
  • Built in 2016
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Millennium Station (1.6 km / 1 mi)
  • Metro station: Grand Station (Red Line) (0.8 km / 0.5 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hotel EMC2, Autograph Collection offers 195 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Tempur-Pedic beds feature down comforters. 32-inch Smart televisions come with digital channels and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Tempur-Pedic beds
  • In-room dining (limited hours)
  • Smart television
  • Digital channels
  • Netflix
  • Refrigerator
  • Coffee maker
  • Down blanket
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Desk
  • Climate control (heating)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to noon.

The Albert - This restaurant serves breakfast, brunch, lunch, and light fare. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 11:30 PM
  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 125.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50.00 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Parking height restrictions apply
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20.00–40.00 per person
  • Covered self parking fee: USD 43 per day
  • Covered valet parking fee: USD 65 per day (in/out privileges)
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel EMC2 Autograph Collection Chicago
  • Hotel EMC2 Autograph Collection
  • EMC2 Autograph Collection Chicago
  • EMC2 Autograph Collection
  • Emc2, Autograph Collection
  • Hotel EMC2, Autograph Collection Hotel
  • Hotel EMC2, Autograph Collection Chicago
  • Hotel EMC2, Autograph Collection Hotel Chicago

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.