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4.5 out of 5

"Very central and the staff was very accommodating " More

By a verified traveler on Tue 18 Oct 2022

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Hotel Description

3-star hotel near Gran Via

Madrid Centro stay

You'll be steps from Gran Via and within a 10-minute walk of Puerta del Sol with a stay at this Madrid Centro hotel. Lope de Vega Theatre and Círculo de Bellas Artes are also within half a mile (1 km).

Business services

Free WiFi in public areas, express check-out, and dry cleaning are available at this hotel. Traveling on business? Take advantage of the business center and free internet in public areas. Luggage storage, laundry facilities, and concierge services are also on offer.

Standard Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$137* Per night/room Mar 31 - Apr 1

Room for 5 People

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Quadruple Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Room for 6 People

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Quadruple Room, Gran Via View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Double Room, Terrace

Bed Count 1 King Bed Maximum Occupancy 2 Max

Petit Palace Triball ratings based on 6 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Petit Palace Triball

Everyone (2) Couples (1) Family (1)
5 out of 5

Posted by on Aug 17, 2023

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Comment from Hotel Management

Aug 30, 2023 by Noelia

Estimado Jorge, muchas gracias por haber confiado en Petit Palace Triball y por haber compartido con nosotros esta reseña tan positiva. Esperamos poder volver a recibirle pronto. Un saludo, Noelia Experience Manager

4 out of 5
Very central and the staff was very accommodating

Posted by on Oct 18, 2022

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Comment from Hotel Management

Nov 1, 2022 by Marina Vicente

Dear Maria, Thank you for your valuation.We are happy to know that you enjoyed your stay with us and we hope to see you again at the hotel.Best regards, Marina VicenteGuest service

5 out of 5
Great hotel

Posted by on Mar 28, 2022

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Comment from Hotel Management

Apr 7, 2022 by Elena Cuenca

Dear Abdul, We are very happy to receive such special evaluations as yours and we want to thank you very much for taking the time to share your impressions about your stay at our hotel. We are proud to know that both our service and facilities have exceeded your expectations and that you had such a special stay with us. We look forward to welcoming you back very soon. Best regards, Elena Cuenca. Guest Service.

5 out of 5
Excellent hotel, near of everything, the room was amazing, the staff really nice, loved it, best hotel in our trip

Posted by on Jun 29, 2019

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Comment from Hotel Management

Jul 2, 2019 by Patricia Alonso. Front desk manager

Dear guest, Thank you very much for having shared this wonderful experience with us after your stay at Petit Palace Triball. We are glad to confirm that you have enjoyed our hotel, the room, and overall the staff. We hope to see you soon! Best regards

4 out of 5

Central location, clean and comfy rooms, reception

Hotel is walking distance to tourist spots and shopping areas. Rooms are clean and comfortable. Receptionist Carmen is very helpful in answering our enquiries.

Posted by on Aug 29, 2015

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4 out of 5

very nice hotel overall

Pros: Free Internet, Quiet
u get a great cute little room for a little money u pay the room is nice and i was very comfortable

Posted by , from Los Angeles, CA, USA on Nov 15, 2011

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Property Features

WiFi and wired Internet are free in public spaces. A business center and meeting rooms are available. An airport shuttle (available 24 hours) is available for a fee. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Petit Palace Triball. This 3-star Madrid hotel is smoke free.

  • 61 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Offsite parking discounted rates available

Transport

  • Train station: Madrid Recoletos Station (1.4 km / 0.9 mi)
  • Metro station: Gran Via Station (0.1 km / 0.1 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Petit Palace Triball offers 61 air-conditioned accommodations with laptop-compatible safes and hair dryers. 20-inch flat-screen televisions come with digital channels. Bathrooms include showers with hydromassage showerheads, and complimentary toiletries. This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Shower
  • Hydromassage showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 11:00 AM and on weekends from 7:30 AM to 11:00 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Golfing nearby
  • Scooter/moped rentals nearby

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Petit Palace Triball offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: EUR 25 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers central heating or air conditioning, depending on the season.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 2
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Online penalty collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 16 for children
  • Airport shuttle fee: EUR 33 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 30 (one-way), (from 5 to 18 years old)
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palace Italia
  • Petit Palace Triball Hotel Madrid
  • Petit Palace Italia Hotel
  • Petit Palace Italia Hotel Madrid
  • Petit Palace Italia Madrid
  • Petit Palace Triball Hotel
  • Petit Palace Triball Madrid
  • Petit Palace Triball Hotel
  • Petit Palace Triball Madrid
  • Petit Palace Triball Hotel Madrid

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.