84% Based on 3122 reviews TripAdvisor Traveler Rating 4.5 out of 5

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Hotel Description

A luxury stay in the heart of Madrid awaits you at ME Madrid, a recipient of the prestigious Conde Nast Gold List award in 2013. Within steps you'll find Plaza de Santa Ana and Teatro Espanol. Highlights at this family-friendly hotel include 2 restaurants, a health club, and a bar/lounge.

You can enjoy plasma TVs with satellite channels, and all 192 soundproofed rooms feature free WiFi, iPod docks, and DVD players. Minibars provide refreshments, and room service makes dining in an option. Nice touches to enhance your stay include rainfall showerheads and slippers, while premium linens invite a good night's rest. In-room childcare, safes, and hair dryers are also available.

The restaurant, Ana la Santa, serves Mediterranean cuisine and is open for breakfast, lunch, and dinner. Radio is the hotel's own rooftop bar, serving drinks along with lunch and dinner. 2960 square feet (275 square meters) of event facilities include 7 meeting rooms and conference space, and other business amenities include a 24-hour business center and limo/town car service. Other amenities include free WiFi in public areas, a fitness center, and a coffee shop/café. Buffet breakfast is available daily between 7 AM and 11 AM. There's also self parking, along with the convenience of an airport shuttle.

Sights within a 10-minute walk of this 4.5-star Barrio de las Letras hotel include Congress of Deputies and Thyssen-Bornemisza Museum.

Aura Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$179 per night

Energy Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mode Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Style Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Chic Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deal of the day

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

84% of guests recommend out of 3122 reviews

Excellent 1739
Good 915
Average 266
Poor 107
Terrible 97
Value <span>4.0</span> out of 5
Rooms <span>4.0</span> out of 5
Cleanliness <span>4.5</span> out of 5
Service <span>4.5</span> out of 5

Property Features

There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A 24-hour business center, limo/town car service, and meeting rooms are available. Public spaces have free WiFi. Event space at this hotel measures 2960 square feet (275 square meters) and includes conference space. A health club, a rooftop terrace, and spa services are also featured at the luxury ME Madrid. A roundtrip airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 4.5-star Madrid hotel is smoke free.

  • 1 building
  • 192 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 7 conference rooms
  • 2960 sq ft of conference space
  • 275 sq m of conference space
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Babysitting or childcare
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Madrid (MAD-Adolfo Suarez Madrid-Barajas) (16 km / 10 mi)
  • Train station: Madrid Recoletos Station (1.6 km / 1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

ME Madrid offers 192 air-conditioned accommodations with iPod docking stations and DVD players. Beds feature premium bedding. Plasma televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include minibars and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • Plasma television
  • Satellite channels
  • Premium channels
  • DVD player
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

Ana la Santa - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Radio - This rooftop bar specializes in Asian cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Activities

Guests of the hotel have access to a health club.

The recreational activities listed below are available either onsite or near the hotel; fees may apply.

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: EUR 50 per pet, per stay, plus a deposit of EUR 50 per stay

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 25 per person (approximately)
  • Airport shuttle fee: EUR 30 per vehicle (one way)
  • Self parking fee: EUR 30 per day
  • Pet deposit: EUR 50 per stay
  • Pet fee: EUR 50 per pet, per stay
  • Rollaway bed fee: EUR 60.0 per night
  • A facilities fee includes use of:

  • - Fitness facilities
    - Spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • ME Madrid offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • ME Madrid is listed in the 2013 Condé Nast Traveler Gold List of the world's best places to stay.