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Tótem Madrid Hotel

4.0 star property
4-star luxury hotel near Gran Via

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Tótem Madrid Hotel

Photo gallery for Tótem Madrid Hotel

43-inch flat-screen TV with digital channels, TV
Double Room Single Use | Living area | 43-inch flat-screen TV with digital channels, TV
Front of property
Premium bedding, down comforters, pillowtop beds, minibar
Restaurant

Overview of Tótem Madrid Hotel

Reviews
9.4

Exceptional

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Check out the area

Map
Hermosilla, 23, Madrid, Madrid, 28001
  • Popular LocationGran Via19 min walk
  • Popular LocationPrado Museum3 min drive
  • Popular LocationEl Retiro Park4 min drive
  • AirportMadrid (MAD-Adolfo Suárez Madrid-Barajas)17 min drive

Room options

View all photos for Junior Studio Suite (single use)

Premium bedding, down comforters, pillowtop beds, minibar

Junior Studio Suite (single use)

  • 376 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Penthouse (single use)

Premium bedding, down comforters, pillowtop beds, minibar

Junior Penthouse (single use)

  • 279 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Premium bedding, down comforters, pillowtop beds, minibar

Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite, Corner (Single Use)

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite, Corner (Single Use)

  • 344 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Studio Suite

Premium bedding, down comforters, pillowtop beds, minibar

Junior Studio Suite

  • 376 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double Room Single Use

Premium bedding, down comforters, pillowtop beds, minibar

Double Room Single Use

  • 193 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Room

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room

  • 236 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Deluxe Double Room Single Use

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Double Room Single Use

  • 236 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Penthouse

Premium bedding, down comforters, pillowtop beds, minibar

Junior Penthouse

  • 279 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite, Corner

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite, Corner

  • 344 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Madrid

Central Madrid getaway .Within a 10-minute walk of this Salamanca hotel, you'll find Paseo de la Castellana and Calle de Alcalá. Gran Via and Prado Museum are also within 2 miles (3 km).

What's nearby

  • WiZink Center - 15 min walk
  • Gran Via - 19 min walk
  • Prado Museum - 3 min drive
  • El Retiro Park - 4 min drive
  • Puerta del Sol - 6 min drive

Getting around

  • Serrano Station - 2 min walk
  • Madrid Recoletos Station - 9 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 18 min drive

Restaurants

  • Casa Dani - 1 min walk
  • La Maruca - 3 min walk
  • Bel Mondo - 2 min walk
  • Café & Té - 3 min walk
  • Le Pain Quotidien - 3 min walk

About this property

Tótem Madrid Hotel

4-star luxury hotel near Gran Via
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service are available for a fee. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the luxury Tótem Madrid Hotel. For a fee, parking is available. A complete renovation of Tótem Madrid Hotel was completed in June 2016.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 64 guestrooms or units
  • 5 levels
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Tótem Madrid Hotel offers 64 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Self parking on site (EUR 36 per night)

Food and drink

  • Daily continental breakfast available 7:00 AM–11:00 AM for a fee: EUR 26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch flat-screen TV with digital channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 28 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 77.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 26 per person
  • Airport shuttle fee: EUR 75 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: EUR 36 per night
  • Pet fee: EUR 28 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 77.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Totem Madrid
Hesperia Hermosilla Hotel
Hesperia Hermosilla Hotel Madrid
Hesperia Hermosilla Madrid
Totem Madrid
Tótem Madrid Hotel Hotel
Tótem Madrid Hotel Madrid
Tótem Madrid Hotel Hotel Madrid
TOTEM Madrid Small Luxury Hotels of the World

Frequently asked questions

How close is Tótem Madrid Hotel to the airport?

Tótem Madrid Hotel is 8.2 mi (18-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

How much does it cost to stay at Tótem Madrid Hotel?

As of Apr 23, 2024, prices found for a 1-night stay for 2 adults at Tótem Madrid Hotel on May 12, 2024 start from $339.09, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Tótem Madrid Hotel have an airport shuttle?

Tótem Madrid Hotel offers an airport shuttle 24 hours a day, on request, for a charge of EUR 75 per vehicle, one-way.

Does Tótem Madrid Hotel offer free breakfast?

Free breakfast isn’t provided at Tótem Madrid Hotel, but continental breakfast is offered for a fee of EUR 26 per person. It's available every day from 7 AM to 11 AM.

Is there a casino at Tótem Madrid Hotel?

No, there is no casino at this hotel, but Casino Gran Via (3-min drive) is nearby.

What time is check-in at Tótem Madrid Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Tótem Madrid Hotel?

Free parking is not available at this hotel. Self parking is available for EUR 36 per night.

Does Tótem Madrid Hotel have a pool?

Tótem Madrid Hotel does not have a pool.

Does Tótem Madrid Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Tótem Madrid Hotel have a spa?

There are no spa services available at this hotel.

How close is Tótem Madrid Hotel to downtown Madrid?

Tótem Madrid Hotel is 1.2 mi away from Madrid.

Tótem Madrid Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 389 out of 539 reviews" "
Rating 8 - Good. 119 out of 539 reviews" "
Rating 6 - Okay. 20 out of 539 reviews" "
Rating 4 - Poor. 7 out of 539 reviews" "
Rating 2 - Terrible. 4 out of 539 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriel, Puerto Vallarta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

eduardo

Stayed 1 night in Jan 2024

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities, room comfort
The lobby was being refurbished and we did not experience the whole atmosphere. The hotel gave us an upgrade and it some how compensate. Also free bar consumption.
Stayed 3 nights in Jan 2024

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Jul 2023

8/10 Good

Monica

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Rooms super small
Stayed 1 night in Oct 2023

10/10 Excellent

Dorte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely hotel in a great location
Stayed 2 nights in Oct 2023

10/10 Excellent

Nicole

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in Madrid
Absolutely beautiful hotel, friendly staff, great amenities, and wonderful food.
Delicious cheesecake
Savory artichoke flowers
Stayed 2 nights in Oct 2023

8/10 Good

Monica

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms super small
Stayed 2 nights in Oct 2023

6/10 Okay

EDWARD

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very friendly and helpful staff( thank you Paula!). Good location, lovely lobby bar, modern setting, comfortable beds. Stayed for 2 separate single nights on either end of our travels. First night was a VERY small corner room, awkwardly shaped, little/no storage nor space to move around. Second night room was small but more space and adequate.
Stayed 1 night in Oct 2023

8/10 Good

vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great location in the heart of Salamanca. The rooms are good but a little on the small side. The staff are excellent but felt the a concierge would have been useful. We would definitely stay here again.
Stayed 4 nights in Oct 2023