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90.0% Based on 2596 reviews TripAdvisor Traveler Rating 4.5 out of 5

Hotel Description

5-star luxury hotel near Paseo del Prado

Madrid retreat

At this Salamanca hotel, you'll be well placed to visit Paseo de la Castellana and National Library, both within a 5-minute walk. Paseo del Prado and El Retiro Park are also within half a mile (1 km).

Business services

This hotel features a restaurant, a health club, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. Enjoy the a rooftop terrace and conveniences like a 24-hour front desk and laundry facilities.

Soaking tubs, free WiFi

The 203 soundproofed guestrooms offer free WiFi and 24-hour room service. Plasma TVs come with satellite channels, and other amenities include deep soaking bathtubs and minibars.

Classic Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$214 per night

Suite, 1 Bedroom (Red Level Lounge Access 3Adults & 1Child)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom (Red Level Lounge Access 2 Adults & 1 Child)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom (Red Level Lounge Access 2 Adults & 2 Children)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Premium Room (2 Adults + 1 Child)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

90.0% of guests recommend out of 2596 reviews

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About the Gran Melia Fénix - The Leading Hotels of the World

Location Hermosilla 2, Madrid, Madrid 28001

Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and a meeting room. Public spaces have free WiFi. Event space at this hotel measures 1292 square feet (120 square meters). A health club, a rooftop terrace, and tour/ticket assistance are also featured at the luxury Gran Melia Fénix - The Leading Hotels of the World. A roundtrip airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available. This 5-star Madrid hotel is smoke free.

  • 1 building
  • 203 guestrooms or units
  • 7 levels
  • 1292 sq ft of conference space
  • 120 sq m of conference space
  • Built in 1953
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Business center (24 hours)
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Madrid (MAD-Adolfo Suarez Madrid-Barajas) (13.4 km / 8.3 mi)
  • Train station: Madrid Recoletos Station (0.8 km / 0.5 mi)
  • Metro station: Colon Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Gran Melia Fénix - The Leading Hotels of the World offers 203 air-conditioned accommodations with DVD players and minibars. Beds feature down comforters and premium bedding. A pillow menu is available. 37-inch plasma televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • DVD player
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Bathtub or shower
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Restaurant Caray - Onsite restaurant.

DRY Martini - Onsite cocktail bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a health club.

Spa Services

  • Body treatments
  • Facial treatments

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.

Airport transportation is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 30 per person (approximately)
  • Airport shuttle fee: EUR 105 per vehicle (one way)
  • Self parking fee: EUR 35.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gran Melia Fenix Hotel
  • Gran Melia Fenix Hotel Madrid
  • Gran Melia Fenix Madrid
  • Gran Melia Hotel Madrid
  • Gran Melia Madrid

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • The property is a member of the Leading Hotels of the World.

Promotions

Red Level Benefits

Book a stay in any "Red Level Lounge Access" room type and receive the following benefits: Private check-in and check-out service, daily buffet breakfast, open bar with cocktails, tapas and snacks, solarium access, access to 2 outdoor rooftop terraces, butler service, exclusive concierge services and activities, late check-out and early check-in (subject to availability), free access to fitness center, free WiFi, and business center access.


Full details provided at check-in. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.