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NH Collection Palacio de Tepa

5-star property
Calle de San Sebastián 2, Madrid, Madrid 1-855-201-7819
4.7 out of 5
Exceptional!
See all 3 travelocity Reviews

"It is located in heart of the city within walking distance of the Prado, Plaza Major and Mercado San Miguel. Good shopping was close by. Hotel staff w ... " More

By a verified traveler on Sat 28 May 2016

Points Of Interest

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Hotel Description

5-star luxury hotel near Puerta del Sol

Madrid Centro stay

A stay at this Madrid Centro hotel places you steps from Plaza de Santa Ana and a 5-minute walk from Puerta del Sol. Plaza Mayor and Gran Via are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. A library, dry cleaning, and luggage storage are also on offer.

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$208* Per night/room Apr 30 - May 1

Deluxe Room (View)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room (3 Adults)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room (2 Adults + 1 Child)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite (Extra Bed 2Ad + 2Ch with View)

Bed Count 1 King Bed Maximum Occupancy 4 Max

NH Collection Palacio de Tepa ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for NH Collection Palacio de Tepa

Everyone (3)
5 out of 5

Posted by on Jul 7, 2019

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Comment from Hotel Management

Jul 7, 2019 by Guest Relations

Greetings from NH Collection Palacio de Tepa! It is fantastic to know we were able to meet your expectations which was our main purpose all the time. We are looking forward to welcoming you again! Best regards,

5 out of 5

Excellent Location

It is located in heart of the city within walking distance of the Prado, Plaza Major and Mercado San Miguel. Good shopping was close by. Hotel staff were unfailingly helpful. Rooms were very comfortable.

Posted by on May 28, 2016

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4 out of 5

Nice Stay

Pros: almost everything
Location: Location is great
The Hotel is really nice, walking distance to most points of interest, nice big rooms, well mantained, grait staff

Posted by , from California on Oct 23, 2015

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About the NH Collection Palacio de Tepa

Location Calle de San Sebastián 2, Madrid, Madrid 28012

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 3 meeting rooms. Public spaces have free WiFi. Event space at this hotel measures 646 square feet (60 square meters) and includes conference space. A 24-hour fitness center, spa services, and a library are also featured at the luxury NH Collection Palacio de Tepa. For a fee, parking is available. This 5-star Madrid hotel is smoke free.

  • 1 building
  • 83 guestrooms or units
  • 5 levels
  • 646 sq ft of conference space
  • 60 sq m of conference space
  • Built in 2010
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , Offsite parking discounted rates available

Transport

  • Train station: Calanas Station (1.8 km / 1.1 mi)
  • Metro station: Anton Martin Station (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

NH Collection Palacio de Tepa offers 83 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. A pillow menu is available. 43-inch LCD televisions come with satellite channels. Bathrooms include bathtubs, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Minibar
  • MP3 dock
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Bathtub
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 8:00 AM to 11:30 AM.

Entre Letras - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include massages.

  • Number of treatment rooms 1
  • Couples treatment rooms
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: EUR 35 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • UnionPay
  • Guest education on local ecosystems and culture
  • Credit card pre-authorization
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser use by guests actively encouraged
  • Car not required
  • Debit cards not accepted
  • Staffed front desk
  • Property is not currently implementing any enhanced cleaning measures
  • Property registry number - HM:4689
  • Smoke detector
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 30.90 for adults and EUR 30.90 for children
  • Valet parking fee: EUR 40 per day
  • Nearby parking fee: EUR 40 per day (656 ft away)
  • Pet fee: EUR 35 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Nh Palacio
  • Nh Palacio Tepa
  • Nh Palacio Tepa Hotel
  • Nh Palacio Tepa Hotel Madrid
  • Nh Palacio Tepa Madrid
  • NH Collection Palacio Tepa Hotel Madrid
  • NH Collection Palacio Tepa Hotel
  • NH Collection Palacio Tepa Madrid
  • NH Collection Palacio Tepa
  • Nh Palacio De Tepa Hotel Madrid
  • NH Collection Palacio de Tepa Hotel
  • NH Collection Palacio de Tepa Madrid
  • NH Collection Palacio de Tepa Hotel Madrid

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

The property is a member of Historic Hotels of the World.

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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.