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Hotel Intur Palacio San Martin

4-star property
Plaza San Martin, 5, Madrid, Madrid 1-855-201-7819
4.5 out of 5
Wonderful!
See all 6 travelocity Reviews

"We loved everything about this property! Excellent location, staff friendly and helpful, excellent facility and right in the middle of Madrid yet she ... " More

By a verified traveler on Sat 20 Jan 2024

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Hotel Description

4-star boutique hotel near Gran Via

Madrid Centro stay

At this Madrid Centro hotel, you'll be well placed to visit Gran Via and Plaza de España - Princesa, both within a 5-minute walk. Plaza Mayor and Puerta del Sol are also within half a mile (1 km).

Dining, sauna

This hotel features a restaurant, a gym, and a bar/lounge. Enjoy the sauna and perks like free WiFi. You'll appreciate the area shuttle, business center, and terrace.

Double Room, 1 Double Bed (Inner View)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$168* Per night/room May 12 - May 13

Standard Twin Room (with extra bed)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Junior Suite, 1 Queen Bed, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Suite, 2 Twin Beds, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Intelier Palacio de San Martín ratings based on 6 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Intelier Palacio de San Martín

Everyone (2) Couples (3) Family (1)
5 out of 5
We loved everything about this property! Excellent location, staff friendly and helpful, excellent facility and right in the middle of Madrid yet sheltered from any noise or distractions. Loved the outdoor seating in the afternoon and nice breakfast!

Posted by , from LOS ANGELES on Jan 20, 2024

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Comment from Hotel Management

Jan 24, 2024 by Manager reponse

Dear Scott, Thank you for sharing your experience at our hotel with other travelers. We hope to welcome you again very soon at any of our hotels, please do not hesitate and contact us if you need to make your booking. Yours sincerely,

4 out of 5
Property was close to all the sights and locations that we were going. Easy to get to shopping and eating places. Hotel was nice. Breakfast was good. Staff was helpful.

Posted by , from Westminster on Mar 28, 2023

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Comment from Hotel Management

Apr 3, 2023 by Manager reponse

Dear Carol, Thank you for sharing your experience at our hotel with other travelers. It's nice to read those positive comments about us.We hope to welcome you again very soon at any of our hotels, please do not hesitate and contact us if you need to make your booking. Yours sincerely

5 out of 5
Travelocity says there is parking on site and a shuttle. There aren’t either. But there is public parking in the same plaza. 32€/day. Other than that, this place was great. Very very very kind and helpful staff. Clean, well decorated & close to cool stuff. :)

Posted by on Sep 23, 2022

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Comment from Hotel Management

Sep 30, 2022 by Manager response

Dear Marco, Thank you for sharing your fantastic comments about our hotel on Expedia,We will share them with the rest of the team since reviews like yours motivate us to keep doing a better job everyday and prove us that all we do is finally noticed on the stay of our clients. Do not hesitate to contact us for your next visit (hopefully soon) to any of our hotels.Yours sincerely

4 out of 5
We really liked the location and our room. Staff and meals were great. We had a room overlooking the plaza. We did have some ambient noise at night.

Posted by on Sep 16, 2019

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Comment from Hotel Management

Oct 8, 2019 by Manager response

Dear Linda, Thank you for sharing your experience at our hotel with other travelers. It's nice to read those positive comments about us. About the noise we feel very sorry, we are sure this was just an isolated incident. We hope to welcome you again very soon at any of our hotels, please do not hesitate and contact us if you need to make your booking. Yours sincerely,"

4 out of 5
The location is excellent...near two metro stations. Easy location to catch Hop on Hop off buses, near cafes and eateries. Next to Ingles department store. Breakfast buffet is expensive, but wide selection of food...hot and cold...meats, cheeses, breads. Eggs and bacon cooked to order. Staff was polite and helpful in answering questions but not overly friendly.

Posted by on Jul 24, 2019

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Comment from Hotel Management

Jul 25, 2019 by Manager response

Dear customer, Thank you for sharing your experience at our hotel with other travelers. It's nice to read those positive comments about us. We hope to welcome you again very soon at any of our hotels, please do not hesitate and contact us if you need to make your booking. Yours sincerely

5 out of 5

Posted by on Jul 22, 2019

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Comment from Hotel Management

Jul 25, 2019 by Manager response

Thank you!!

About the Hotel Intur Palacio San Martin

Location Plaza San Martin, 5, Madrid, Madrid 28013

Property Features

Intelier Palacio de San Martín offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A business center and a meeting room are available. A terrace, tour/ticket assistance, and concierge services are also featured at the boutique Intelier Palacio de San Martín. This 4-star Madrid hotel is smoke free.

  • 1 building
  • 94 guestrooms or units
  • 6 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Madrid Recoletos Station (2.3 km / 1.4 mi)
  • Metro station: Callao Station (0.3 km / 0.2 mi)
  • Property shuttles: Area shuttle

Room Amenities

Intelier Palacio de San Martín offers 94 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Bathtub or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 11:00 AM.

Intelier Palacio de San Martín has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available.

  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Online penalty collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20.50 for adults and EUR 20.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Intur
  • Hotel Intur Palacio
  • Hotel Intur Palacio San Martin
  • Hotel Palacio San Martin
  • Hotel Palacio San Martin Intur
  • Intur Palacio San Martin
  • Intur Palacio San Martin Hotel
  • Palacio Intur San Martin
  • Palacio San Martin
  • Palacio San Martin Intur
  • Intur Palacio San Martin Hotel Madrid
  • Hotel Intur Palacio San Martin Madrid
  • Intur Palacio San Martin Madrid
  • Intelier Palacio Martin Madrid
  • Hotel Intur Palacio San Martin
  • Intelier Palacio de San Martín Hotel
  • Intelier Palacio de San Martín Madrid
  • Intelier Palacio de San Martín Hotel Madrid

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.