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Hotel Description

4-star spa hotel in Hamburg-Bergedorf

Hamburg-Bergedorf stay

With a stay at this Hamburg-Bergedorf hotel, you'll be within half a mile (1 km) of Elbe and 9 miles (15 km) of Hamburg planetarium. Also within 9 miles (15 km) are Hamburg Observatory and Bergedorfer Castle.

Full-service spa, bar/lounge

This smoke-free hotel features a full-service spa, a marina, and 2 restaurants. Traveling on business? Take advantage of the 6 conference rooms, free WiFi in public areas, and laundry service. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

French Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
$101* Per night/room May 20 - May 21

Comfort Double Room, River View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Suite, Harbor View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Studio, River View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Suite, River View

Bed Count 4 Twin Beds Maximum Occupancy 6 Max

Property Features

As a guest of Zollenspieker Fährhaus, you'll find a full-service spa and a marina. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 2906 square feet (270 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Zollenspieker Fährhaus. Limited free parking is available on a first-come, first-served basis. This 4-star Hamburg hotel is smoke free.

  • 52 guestrooms or units
  • 2 levels
  • 2 buildings
  • 2 dining venues
  • 2906 sq ft of conference space
  • 270 sq m of conference space
  • Built in 2012
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Winsen (Luhe) Station (8.2 km / 5.1 mi)
  • Parking: Free self parking

Room Amenities

Zollenspieker Fährhaus offers 52 accommodations with minibars and espresso makers. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Espresso maker
  • Coffee maker
  • Hypo-allergenic bedding
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

ElbBrasserie - This brasserie specializes in French cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Restaurant 1252 - This restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Golfing nearby
  • Boat tours nearby
  • Bicycle rentals on site
  • Surfing/bodyboarding nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Fishing nearby
  • Kayaking nearby
  • Sailing nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

  • Steam room in spa
  • Sauna in spa

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30 per night.
  • Cribs (infant beds) are available for EUR 15.0 per night.

Pet Policy

  • Pets: EUR 30 per pet, per night
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and may be collected at the property. The amount varies based on factors such as length of stay, property classification, and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 6.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 21.50 for adults and EUR 10.75 for children
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Zollenspieker
  • Zollenspieker Fährhaus
  • Zollenspieker Fährhaus Hamburg
  • Zollenspieker Fährhaus Hotel
  • Zollenspieker Fährhaus Hotel Hamburg
  • Zollenspieker Fährhaus Hotel
  • Zollenspieker Fährhaus Hamburg
  • Zollenspieker Fährhaus Hotel Hamburg

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars and is displayed on this page as 4 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.