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4.0 out of 5

"Staff not answering your emails. No coffee and tea maker in the room. " More

By a verified traveler on Wed 23 Oct 2019

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Hotel Description

Boutique hotel near Kurfürstendamm

City center stay

Your stay at this Charlottenburg-Wilmersdorf hotel places you within 3 miles (5 km) of Kurfürstendamm and Messe Berlin. Schaubuehne and ICC Berlin are also within 3 miles (5 km).

Full-service spa, dining

A full-service spa, an indoor pool, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and airport shuttle. Relax with a drink at the bar/lounge and enjoy perks like free valet parking.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$195* Per night/room Mar 31 - Apr 1

Premium Plus Room (designed by PATRICK HELLMANN)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room (designed by PATRICK HELLMANN)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Grand Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Suite (designed by PATRICK HELLMANN)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Library Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Schlosshotel Berlin by Patrick Hellmann ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Schlosshotel Berlin by Patrick Hellmann

Everyone (1) Couples (1)
3 out of 5
Staff not answering your emails. No coffee and tea maker in the room.

Posted by on Oct 23, 2019

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Comment from Hotel Management

Nov 5, 2019 by Schlosshotel Berlin Team

Dear Guest We appreciate you taking the time to comment on your recent stay with us. We truely apologize for the inconvenience. We will evaluate the critical points you mentioned with the responsible department. We would be glad to get a second chance to prove our mission being hoteliers with passion. Kind regards Yours Schlosshotel Berlin Team

5 out of 5
Staff were all very professional an curtious ..helpful in many ways. Love to stay here again

Posted by on Jun 9, 2019

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Comment from Hotel Management

Jun 16, 2019 by PA

Dear Traveler, Thank you very much for taking your time to share a review of your experiences after your recent stay with us. It makes us very proud to receive all five stars from you. We are very happy that you liked the service provided in our house and we will surely pass on the feedback to our staff. We hope to have the pleasure to welcome you soon again and remain with best wishes from Berlin. Yours PATRICK HELLMANN SCHLOSSHOTEL Team

About the Schlosshotel Berlin by Patrick Hellmann

Location Brahmsstr. 10, Berlin, BE 14193

Property Features

Schlosshotel Berlin by Patrick Hellmann offers its guests a full-service spa and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 4843 square feet (450 square meters) and includes conference space. Spa services, a library, and a terrace are also featured at the business-friendly Schlosshotel Berlin by Patrick Hellmann. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. This Art Deco Berlin hotel is smoke free.

  • 53 guestrooms or units
  • 3 levels
  • 2 buildings
  • 4843 sq ft of conference space
  • 450 sq m of conference space
  • Built in 1914
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Laundry facilities
  • Playground on site
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Parking (limited spaces) , Free parking nearby

Transport

  • Train station: Berlin-Grunewald Station (0.8 km / 0.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Schlosshotel Berlin by Patrick Hellmann offers 53 accommodations with DVD players and free minibar items. Beds feature down comforters and premium bedding. A pillow menu is available. 30-inch flat-screen televisions come with digital channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This Berlin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Separate bedroom
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • DVD player
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner. Reservations are required.

PHC Bar - This cocktail bar specializes in international cuisine and serves light fare only. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Boat tours nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Sailing nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spabereich. Services include massages. The spa is equipped with a sauna. The spa is open daily.

  • Sauna in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in.

Schlosshotel Berlin by Patrick Hellmann offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.

Pet Policy

  • Pets: EUR 30 per pet, per night
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and up, and the test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in.

  • Grey water recycling system
  • One child stays free
  • Annual carbon offsets
  • Car recommended
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Guests must provide health documentation
  • Service animals are exempt from fees/restrictions
  • Guests must provide a negative COVID-19 test result
  • Guests must provide proof of COVID-19 vaccination
  • Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours
  • Minimum age for negative COVID-19 test result requirement: 12
  • Minimum age for proof of COVID-19 vaccination requirement: 12
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 14
  • Property does not offer onsite COVID-19 testing
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 7
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 35 for adults and EUR 17.5 for children
  • Airport shuttle fee: EUR 180 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grunewald Schlosshotel
  • im Grunewald
  • Schlosshotel
  • Schlosshotel Grunewald
  • PATRICK HELLMANN SCHLOSSHOTEL Hotel Berlin
  • PATRICK HELLMANN SCHLOSSHOTEL Hotel
  • Schlosshotel im Grunewald Hotel
  • PATRICK HELLMANN SCHLOSSHOTEL Berlin
  • PATRICK HELLMANN SCHLOSSHOTEL
  • Schlosshotel Berlin by Patrick Hellmann Hotel
  • Schlosshotel Berlin by Patrick Hellmann Berlin
  • Schlosshotel Berlin by Patrick Hellmann Hotel Berlin

You should know

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This hotel is rated 5 star Superior.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.