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4.8 out of 5

"Very clean inside and outside, room and bathroom are super clean. Bed is confortable, ac works great. I can’t complain. " More

By a verified traveler on Fri 29 Oct 2021

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Hotel Description

3.5-star hotel near Malecon

City center stay

Within a 15-minute walk of this Downtown Santo Domingo hotel, you'll find Blue Mall and Agora Mall. Acropolis Center and United Hearts Clinic are also within 2 miles (3 km).

Business services

This hotel features a restaurant, an outdoor pool, and a poolside bar. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the 24-hour gym and perks like free self parking.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$127* Per night/room Mar 31 - Apr 1

Suite, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Premium Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Business Lounge Access (Lounge Access)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Santo Domingo, an IHG Hotel ratings based on 9 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Santo Domingo, an IHG Hotel

Everyone (4) Family (2)
4 out of 5
ubicacion

Posted by on Mar 14, 2023

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4 out of 5
Very clean inside and outside, room and bathroom are super clean. Bed is confortable, ac works great. I can’t complain.

Posted by on Oct 29, 2021

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5 out of 5

Posted by on Aug 13, 2021

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5 out of 5
I like the property. The pool area is amazing with a beautiful view at the 8th floor. The gym is ok. Somethings can be added.

Posted by on Feb 24, 2021

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5 out of 5
We were impressed with the service at reception and at our request changed our room and even gave us an up grade to a suite. Hotel is in a very good location in the business part of the city.

Posted by on May 1, 2019

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5 out of 5

Posted by on Jan 7, 2019

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5 out of 5

Super!

Pros: Free Internet
I've been there every time I travel. I like the friendly staff. And back again soon. :)

Posted by on Feb 4, 2011

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5 out of 5

Great hotel, good service and perfect location

I did not expect much, at first, from a Holiday Inn in the Caribbean... but I have to say that this hotel blew my mind. This hotel is brand new, with this modern minimalistic design, soft lights in the hallways, quiet business like ambiance and very neat. The staff is acknowledgeable, very welcoming and the restaurant on the main floor is good. They have also a gym on the upper floor, open 24hs a day, which is a plus when you are on the road all day and a swimming pool on the roof top with a great view of the city where you can rest and enjoy the evening. Th rooms are cosy and well equiped, modern and the bathroom is of decent size and fully equiped. There are restaurants in the neighborhood at walking distance and if you want to go to the colonial district, you will have no problem finding a cab at the door of the hotel, day or night. you have also a deli on the corner for late snack or local dulces. Overall, very comfortable hotel in the city, very conveniently located and safe.

Posted by on Jun 6, 2010

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5 out of 5

New and Very Modern Hotel/ Highly Recommended

I went to Santo Domingo just for a weekend to attend to a wedding. In the past I used to stay at hotels located at the Malecon (coastal area), but the cons of staying in this area is that you are too far away from downtown. This hotel is on the middle of the action on Lincoln Avenue, close to very fine restaurants and shoping areas. The rooms are huge and modern, very comfortable and clean, with a very attractive modern decor. And if you add to the above pros, the room rates and excellent service provided by all the staff, you got the perfect hotel located in downtown Santo Domingo

Posted by on Feb 22, 2010

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Property Features

Holiday Inn Santo Domingo, an IHG Hotel offers its guests an outdoor pool, a sauna, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the pool bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and 6 meeting rooms. Event space at this hotel measures 2511 square feet (233 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Holiday Inn Santo Domingo, an IHG Hotel. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Santo Domingo hotel.

  • 1 building
  • 201 guestrooms or units
  • 10 levels
  • Meeting rooms
  • 2511 sq ft of conference space
  • 233 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Dining venue

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Metro station: Pedro Mir Station (1 km / 0.6 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Santo Domingo, an IHG Hotel offers 201 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Pillow options
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

Aromas - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Personal motorized watercraft on site
  • Sailing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Parking height restrictions apply
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 22 per person
  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel Santo Domingo
  • Holiday Inn Santo Domingo
  • Santo Domingo Holiday Inn
  • Holiday Inn Santo Domingo Hotel Santo Domingo
  • Holiday Inn Santo Domingo Hotel
  • Inn Santo Domingo Hotel

You should know

  • Pool access available from 8:00 AM to 9 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.