The pros: great service - most of the staff is trying their best to take care of the guests. Especially, loved Jonathan at the Cafe Solaris - kudos! The staff makes it a great enjoyable place! Room - We upgraded our room to ocean view with a huge balcony - the views are unbelievable! Entertainment - daily at the pool, at the beach, and shows at night - wow! Fantastic crew!!!
Food - breakfast selection is fine at Cafe Solaris; great pizza place at the pool, delish cevichi at the beach; nice snack place at the pool; great menus at Zai, Marco Polo and Panchos for dinner - highly recommend that you consider one of those for dinner (see my cons below and you will know why :))
the cons: food - it is hit and miss; sometimes there was nothing that would look/taste appetizing at the Cafe Solaris at dinner time at all; so after a couple of nights we completely switched to one of the three specialty restaurants. noise levels - wow! that was a big surprise - not much of soundproof going on and one can hear every movement and conversation in the hallways. So, when the cleaning crew started their morning rounds, i felt like I was at a training station and trains were flying by - super loud... not the best feeling at 6 am in the morning :)))