Within a 15-minute walk of the resort, you'll find Costa Azul Beach and Palmilla Beach. El Zalate Beach and Playa Hotelera are also within half a mile (1 km).
Full-service spa, fitness center
A full-service spa, 7 restaurants, and 4 outdoor pools are all featured at this resort. Bring the family and enjoy the free kid's club, children's pool, and playground. Relax with a drink at one of the 5 bars/lounges and enjoy free perks like valet parking and WiFi in public areas.
Free WiFi, balconies
The 429 guestrooms have LED TVs with cable channels and offer free WiFi and furnished balconies. Rainfall showerheads, hair dryers, and safes are also available.
Mar 9, 2020 by Yesenia Santos Social Media Coordinator/ eConcierg
Dear Guest, We would like to thank you for choosing our resort as your host on your recent getaway to Los Cabos. It was a pleasure having you and we appreciate that you have taken the time to share your experience. It's our most pleasure to learn that your stay was a wonderful one while you were impressed with our service and facilities. We appreciate your gracious comments as it shows our consistency in maintaining the Reflect Resorts brand standards. We hope to have the honor of welcoming you back, allowing us the opportunity of providing you a truly wonderful and memorable experience. Sincerely Yesenia Santos Social Media Coordinator/ eConcierge
Dec 31, 2019 by Yesenia Santos Social Media Coordinator/eConcierge
Dear Guest, Thank you for sharing your feedback about your recent stay with us. Your comments are truly valuable for us, as this allow us to improve our service levels and product. We have taken your comments very seriously and you can be assured that the necessary re-training measures are being instituted to prevent recurrences in the future. We are working on a daily basis to exceed our guest’s expectations and would love to have the opportunity to host you again in the near future to offer you a remarkable stay. Sincerely, Yesenia Santos Social Media Coordinator/ eConcierge
Dec 6, 2019 by Yesenia Santos Social Media Coordinator/eConcierge
Dear Crystal, First and foremost, please accept our most sincere apologies for the inconveniences you perceived, we appreciate the time you have taken in sharing the comments of your recent stay. We are concerned to learn that your expectations were not completely fulfilled with our food options and service. Your feedback has been shared with our Director of F&B, so we will be able to take the necessary measures to improve in this area. We hope you can give us the opportunity to host you in the future and change the perception you receive and show you the great service we are able to provide. Sincerely, Yesenia Santos Social Media Coordinator/ eConcierge
Aug 3, 2019 by Yesenia Santos,Social Media Coordinator/Econcierge
Dear guest, We appreciate you have taken the time to write a review about your stay with us. We regret to know that we have not fulfilled your expectations during your visit. There seems to have been a number of deficiencies encountered which are very atypical and not reflective of our brand experience. We sincerely hope we have the opportunity of being your hosts one more time in the future. Sincerely, Yesenia Santos Social Media Coordinator/ Econcierge
Feb 25, 2019 by michel
Dear guest, I appreciate the feedback you have provided and apologize that your stay was anything less than exceptional. We carefully review your comments and I have shared your concerns with our leadership team, if you can please contact me and give me more details, in order to aprove the quality of service, I will apreciate. I hope you will allow us another opportunity to demonstrate our hospitality knowedge during your next trip to Los Cabos. Your satisfaction and loyalty is a priority to Reflect Krystal Grand Los Cabos and we hope to speak with you soon. Kind Regards. Michel T., General Manager.
Feb 25, 2019 by michel
Dear Guest, Thank you for your wonderful feedback. I am pleased you were able to enjoy all of our accommodations in your room during your stay. It is the priority to each staff member to exceed your expectations in every way and to hear that we were able to do so for you bring us much joy. We look forward to the pleasure of welcoming you again soon. Kind Regards. Michel T., General Manager.
Feb 17, 2020 by Yesenia Santos Social Media Coordinator/eConcierge
Dear Guest, First of all, we want to thank you for taking part of your valuable time to share the comments of your recent stay with us. We are very happy to learn your experience was a wonderful one thanks to the attentive service of our staff, bars, restaurants, and other amenities. We sincerely hope we can have the honor of being your hosts in a not too distant future. Sincerely, Yesenia Santos Social Media Coordinator/ eConcierge
Oct 2, 2019 by Yesenia Santos Social Media Coordinator/eConcierge
Dear Guest, Thank you for choosing the hospitality of Reflect Krystal Grand Los Cabos, and for taking the time to write a review about your recent experience. We regret not meeting all your expectations of your recent stay with us. We would like to thank you for your kind observations, your comments help us keep improving in the opportunity areas. We look forward to welcome you back to provide you the memorable stay that you deserve. Best regards, Yesenia Santos Social Media Coordinator/ eConcierge
All-inclusive room rates at Reflect Krystal Grand Los Cabos are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Some rates at Reflect Krystal Grand Los Cabos are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Reflect Krystal Grand Los Cabos offers its guests a full-service spa, 4 outdoor swimming pools, a fitness center, and a children's pool. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a swim-up bar. A free manager's reception is offered daily. Public spaces have free WiFi. There are 8 meeting rooms available. A rooftop terrace, a complimentary children's club, and a garden are also featured at the family-friendly Reflect Krystal Grand Los Cabos. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4-star San Jose del Cabo resort.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Reflect Krystal Grand Los Cabos offers 429 accommodations with safes and hair dryers. Rooms open to furnished balconies. 58-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads. This San Jose del Cabo resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
The resort hosts a free manager's reception daily.
The "O" - Overlooking the ocean, this restaurant specializes in international cuisine.
Ayami - This restaurant specializes in Middle Eastern cuisine and serves dinner only. Reservations are required. Open select days.
Risotto - This restaurant overlooks the ocean and specializes in Italian cuisine. Open select days.
Hacienda Mortero - This restaurant overlooks the ocean and specializes in Mexican cuisine. Open select days.
The Grill - This restaurant specializes in international cuisine and overlooks the ocean. Open daily.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the resort's full-service spa, Reflect Spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Guests arriving after 4:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.