Beautiful, but not worth the money Posted Aug 19, 2012
I normally stay at another resort in San Jose del Cabo, but decided to give this one a try because it was closer to downtown Cabo San Lucas. It is a Beautiful resort with spectacular views, immaculate landscaping, nice and inviting rooms and suites, but everything here was overpriced, and the service at the restaurants was marginal at best. Glad we opted out of the all-inclusive option, definitely not worth it, shouldn't have to make reservations at an all inclusive resort! Because it resides on the Pacific side of the peninsula, the wind never stops blowing! Ocean breezes are nice but it was often too windy to enjoy sitting on the patios at the room. The main pool at the base of the resort actually had to put up a huge wind break to make the area inhabitable. Keep in mind this resort doesn't cater to families with kids, one restaurant prohibits them completely. I have no children myself, but was surprised at the lack of resort sponsored, kid friendly activities, and since the ocean here is too unsafe to swim, I find the lack of fun for the kids a serious drawback. Another thing to note is that this resort only allows one certain cab company to service their guests, and of course they were more expensive than what I was used to paying while staying in Cabo. The shuttles the resort provides to the other Pueblo Bonito resorts was inconvenient, always overbooked and not frequent enough for being so far away from dowtown Cabo. This resort is just too big, impossible to walk far because of the steep hills, and although golf carts were available 24/7, I prefer smaller resorts with more accessible amenities. We opted to buy our own groceries in town for breakfast and lunch and ate dinner in town most evenings where more authentic regional fare can be found at much better prices. The eating establishments in and around the Marina and in San Jose offer much better food and service. We especially enjoyed the Baja Lobster Company and ate there more than once, and they happily prepared the fish we had caught on our fishing trip. I already own Worldmark/Wyndham Vacation Time share and did not attend any presentations here although they were quite persistent/pushy and called us frequently in our room when we didn't show up for the "Free Breakfast". Why would I buy a timeshare at just one small group of properties when I can go all over the world with Worldmark? (Access to all RCI properties around the world as well) The Pueblo Bonito properties obviously cater to the wealthy crowd, which is fine, but there are so many other beautiful and smaller resorts in the area that I would much rather stay. The resorts in San Jose Del Cabo are smaller, less pretentious, more relaxed, friendly and accommodating for my tastes, better value for the money, and the service staff aren't as pushy for tips either (as well as they make a concerted effort to remember your names and what you like and you often see the same staff members year after year). We booked a deep sea fishing excursion through the resort and I was disgusted and disappointed with the company this resort recommended. Although the boat was nice and roomy, the crew helped themselves to our food and beverages, tried to take us back to shore early (we booked an all day trip) then had the nerve to tell us our tip wasn't big enough!!! Since we had let them keep the majority of the 150 pounds of fish we caught, I was appalled at the audacity of the captain expecting even more. I basically told him to shove it! Having been on fishing trips through the marina in San Jose Del Cabo before, I highly recommend staying away from the trips booked through the marina in Cabo San Lucas, much better fishing in the Sea of Cortez than the Pacific and fishing charters more accommodating, friendly and fun. The new Marina in San Jose is beautiful and the fisherman not nearly as rude and greedy. Do NOT utilize the coffee, bottled water or other food and beverage items in the room when you arrive, you will get get slammed with charges when you check out for doing so. If it has a sticker on it, you will be charged for it. Set it all aside and take a trip into town to the Costco, Mega or Walmart and buy your own. I was warned ahead of time and took my own coffee and condiments etc. They charge $9 for a liter of bottled water! Also be very careful upon checkout for charges they try and slip by you that it's easy to miss. The gentleman that owns all the Pueblo Bonito properties has a daughter that is involved in Sea Turtle conservation efforts, and although an admirable endeavor, they try to slip in a "donation" to her foundation upon check out, and you have to insist they remove those fees from your final bill or you'll end up paying for it. These Pueblo Bonito resorts nickle and dime you to death if they can, and nothing is really complimentary. Friends of mine that have stayed at some of the others confirmed they all do this. For the prices they are getting, I find this insulting and not the way a place that completely relies on tourist dollars to survive should be conducting business. Although overall I enjoyed this trip, I will not go back to any of the Pueblo Bonito resorts ever again, just not a good value for the money.