Ratings based on 1,497 Guest Reviews

Hear it directly from our travelers
4.5 out of 5
91% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travelers
4 out of 5
by A traveler from New York, NY

Beautiful resort on the beach can't swim at beach

Posted Aug 17, 2015
Resort was clean staff was friendly but just to quit, could of had some music at the pool, unless that's what you are looking for. Been to many all inclusive resorts and have never been asked to sign a receipt on a bill that is zero amount, it's was all about adding a tip on every meal even on breakfast buffet or drinks at pool. Taxes and Gratituity included figure that out, I tip extra on my own just felt pressured. Not much Resort activities the little they do have you have to pay for it, non motorized. They have 3 restaurants suchi and 2 A la Carte, one had the same meal every night the other one changed there menu. Well I hope this brings an idea of what to expect, for me a little disappointed.
5 out of 5
Recommended
for Couples
by A traveler from Texas

Puebla Pacifica A++++

Posted Aug 5, 2015
Pros: The staff is beyond friendly and treats every guest like royalty.
Cons: No improvements needed.
Location: Location is perfect with plenty of things to do!!
This adult only resort is the very best for couples and should be updated to a 5 star resort.
5 out of 5
Recommended
for Everyone
by A traveler from m

Hotel

Posted Jun 19, 2015
This place was amazing!! The food, the rooms, the facility...everything!!! This resort is a slow pace, quiet resort! Just what we needed this vacation. We will be back!
Comment from Hotel Management
Jul 1, 2015 by M Corpus, GM, Hotel Management
Thank you so much for your kind remarks, it is great to hear you had a wonderful time during your visit to Pacifica. We look forward to welcome you anytime soon!
5 out of 5
Recommended
for Everyone
by A traveler from ohio

Amazing :)

Posted Jun 1, 2015 on Expedia
Pros: Everything! I would definetly go back. The beautiful mountains around the hotel were breathtaking.
Cons: More restaurant options would've been nice.
Location: Only 15 minutes from the marina but further from water activities.
The hotel staff was amazing and so friendly. The food was delicious and spa services were very relaxing. Beach yoga in the morning and water aerobics in the afternoon kept me on my workout while on vacation. The hotel was far out and you can't swim in the ocean because of the high tide, but it was beautiful!!
Comment from Hotel Management
Jun 3, 2015 by Mizraim Corpus, General Manager, Hotel Management
We truly appreciate your kind remarks, it's great to hear you had a wonderful time during your stay with us. We hope to welcome you anytime soon!
4 out of 5
Recommended
for Everyone
by A traveler from Houston, TX

Beautiful hotel, decent food, fair service

Posted Jun 1, 2015 on Expedia
Pros: Secluded location, beautiful hotel.
Cons: Service was often subpar. Seafood and meat consistently overcooked.
Location: At the very end of Cabo, not much to do right there, but that was basically what we wanted.
The hotel is gorgeous, secluded, and peaceful. The food was mostly good other than they overcooked basically all of the seafood and meat, which was really annoying. The service was hit and miss. Mostly friendly, typically slow. And although you can theoretically take advantage of sister hotels, it requires an hour and 2 shuttles. And the sister hotels aren't anywhere as nice.
Comment from Hotel Management
Jun 3, 2015 by Mizraim Corpus, General Manager, Hotel Management
We truly value your opinion, thank you for taking the time to review us, we'll make sure to take your comments into consideration fr any future matters. Best,
5 out of 5
Recommended
for Everyone
by A traveler from Houston, TX

1st trip to Cabo!

Posted May 25, 2015 on Expedia
Pros: Food was great. The property landscaping is amazing, the online pics do not do it justice.
Cons: Music is played at a low level at pool, I prefer no music at pool area. Just enjoy the Cabo breeze....
We had an awesome 5 nights stay! Staff was friendly, clean rooms, property was always immaculate. Watch out for the activity girl.....she can play some serious ping pong! :-) We will return!
Comment from Hotel Management
Jun 1, 2015 by Mizraim Corpus, General Manager, Hotel Management
We truly appreciate your review and we look forward to welcome you again soon!
5 out of 5
Recommended
for Couples
by A traveler from Portland, OR

Wonderful hotel, great spa, food and lovely beach

Posted May 23, 2015 on Expedia
Pros: Spa, cabanas, sushi!
Cons: Heat the pool, check in timeshare push
Location: Not much- the usual bar club crawl, not our thing. Loved El Farrallon and The Oyster Bar at the marina
We had a terrific experience at the hotel and appreciated that they don't push a drink fest like many other all inclusive. Very upscale with a nice clientele of non Spring breaker types. The spa is great as are the restaurants and cabana service. We weren't thrilled with the push for timeshare signup just after checking in, plus they made it seem as if you had to see these ladies before you could just go to your room. A bit annoying. Plus the pool needs to be heated, many folks were complaining. Its hot out, but rather than a freezing cold dip, it could be warmed up.
Comment from Hotel Management
Jun 1, 2015 by Mizraim Corpus, General Manager, Hotel Management
Dear AJ, Thank you very much for taking the time to review us, we truly appreciate your comments and will take them into consideration. Hope to welcome you anytime soon. Warm Regards,
5 out of 5
Recommended
for Couples
by A traveler from New Jersey

Los Cabos- Pueblo Bonito Pacifica

Posted May 22, 2015 on Expedia
Pros: The hotel staff was beyond amazing. Best views from all of the other resorts we visited and the food was just perfection.
Cons: I suggest keeping at least one bar open past 12:00am. Surprised with the limitation.
Location: 15 minute taxi ride to restaurants, bars and can go to one of the few beaches you can swim in due to the connection this resort has with other chains.
The resort was everything we expected and more. Some minor areas of the hotel are still being renovated (possibly due to the hurricane that hit prior) but it did not impact our experience. I would go back without a doubt.
Comment from Hotel Management
Jun 1, 2015 by Mizraim Corpus, General Manager, Hotel Management
Dear Joh, Thank you for your comments we are so glad to hear we exceeded your expectations we look forward to see you again soon!
5 out of 5
Recommended
for Couples
by A traveler from Corralitos, CA

Great Romantic Getaway

Posted May 21, 2015 on Expedia
Pros: The staff is fabulously attentive and pleasant. The pool facilities are excellent. The food and drinks were excellent, abundant and diverse.
Cons: The beach beds are also too close together and not private enough, same with the hammocks.
Location: The location is a bit remote and private, but there are shuttles to whatever you want to do in town or at nearby resorts.
My husband and I took time from our busy schedules (and children whom we love dearly) to reconnect and have a little Romance and Relaxation. Pueblo Bonito Pacifico was great for just that. We were greeted by friendly staff with champagne and shown to our room promptly even though we were a bit early for check in. We had the all inclusive package, so we didn't have to worry about carrying anything with us at meal times and we pretty much did what we wanted, on our own schedule. It is a class act all the way around, in a grown up atmosphere (without being stuffy). There is a timeshare option, but the sales were very low key, which we appreciated very much. Our room was clean and comfy, with a great view. Food and drink was available whenever we wanted and it was good. Staff was available when we asked for food, towels, etc and left us alone otherwise. We were so happy there we never left the grounds and wish we could have stayed longer.
Comment from Hotel Management
Jun 2, 2015 by Mizraim Corpus, General Manager, Hotel Management
Dear Christine, We feel so happy after reading your review, it's great to hear you and your husband made some time just for you two, and that you had a wonderful time during your stay with us. We hope to welcome you anytime in the near future. Warm Regards,
5 out of 5
Recommended
for Couples
by A traveler

Quite and very relaxing with great staff

Posted May 21, 2015 on Expedia
Pros: There were no kids, activities were just enough and it was relaxing. Usually when we are on vacation, it's go, go, go but this time!
Cons: I honestly can't think of anything, it was just a great experience we are gonna come back.
Location: We hung at the resort most of the time, we did have dinner at the steakhouse at the gold course, and it was fantastic day and we did take a city tour.
We were with 3 other couples and found this resort so relaxing, fun and had an overall great time. Not one bad meal and staff was great, always tentative, and fun! We are looking at booking our next visit.
Comment from Hotel Management
Jun 1, 2015 by Mizraim Corpus, General Manager, Hotel Management
Feels so good to read your review! Thank you very much for taking the time to review us, we are so glad you had a wonderful time with us. Can't wait to welcome you again soon!