More like a timeshare than a resort
Posted Sep 28, 2015
The food was EXCELLENT, but this is more a timeshare than a resort. The room we got was NOT what we thought we had booked and the front desk wants to haggle over everything. It took us 30 mins just to check in and we prepaid!!! We uograded our room for a "superior" ocean view with a king bed. We got ocean view with two double beds and that's about it! NOTHING superior about it! NO AIR CONDITIONING outside of your hotel room, and although the food was great, it's hard to eat when the restaurants felt like saunas!!! The staff was pleasant enough, but for being all inclusive, you end up spending about $40-$50 a day tipping....especially when your "superior" room is in the VERY LAST BUILDING on the property. Plus side was snorkeling right on the property and they did a great job keeping vendors of the beach so you could relax. Didn't like dealing with the front desk, because I felt like they made money off whatever they could overcharge you. The prices online, WILL NOT be what they'll charge you. They were trying to negotiate upcharges for the king bed we booked or for a room closer to everything. We went with a large group (over 25 peeps) and some of them got upgraded with no charge, but they didn't get that from the front desk.