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4.3 out of 5

"Amazing hotel. Beautiful views, several great pools. Nice beach but they said ocean too dangerous to swim in. Staff are so helpful and friendly. Itali ... " More

By a verified traveler on Mon 27 Nov 2023

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Hotel Description

4.5-star luxury property near Costa Azul Beach, connected to the convention center

Beachfront retreat

Your stay at this Zona Hotelera property places you within 3 miles (5 km) of Costa Azul Beach and Puerto Los Cabos. Palmilla Beach and Puerto Los Cabos Golf Course are also within 6 miles (10 km).

All-inclusive

This all-inclusive property features free water park access, a full-service spa, and 7 restaurants. Enjoy beachfront dining and relax with beach cabanas and sun loungers. Bring the family and enjoy the free kid's club, children's pool, and waterslide.

Master Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$510* Per night/room Apr 16 - Apr 17

Club Ocean View Master Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Ocean View Master Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Ocean Front Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Ocean View Master King

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Ocean View King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hyatt Ziva Los Cabos- All Inclusive ratings based on 32 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Ziva Los Cabos- All Inclusive

Everyone (7) Couples (9) Family (12)
2 out of 5
Although, the resort is beautiful but amenities are limited and food options are terrible. Besides the Japanese restaurant, all the other options are mediocre. On top of that, the hours of service for these restaurants are ridiculous and it doesn’t help that room service takes up to 2 hours. Hyatt Ziva has truly declined in quality over the years. The only memorable part of this hotel stayed is Alejandro, he is personable and truly an asset to the hotel unlike some of the others staff who we could tell couldn’t care less to accommodate the guests.

Posted by on Dec 23, 2023

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Comment from Hotel Management

Dec 23, 2023 by Hyatt Ziva Los Cabos Team

Thank you for your review and feedback, we will take this in consideration to improve our service. We hope we can have a new opportunity to host you again soon!

5 out of 5
Amazing hotel. Beautiful views, several great pools. Nice beach but they said ocean too dangerous to swim in. Staff are so helpful and friendly. Italian restaurant adjacent to beach is so relaxing, beautiful and delicious. The other restauraunts were indoors and more noisy though, I think they are remodeling the other beach adjacent restaurant. French restaurant was great too. Ribeye at the grill restaurant was a bit tough. There is a lot of familes with kids at this hotel though so if that annoys you then you might consider someplace else. It felt a bit crowded and noisy at times. But they do have an adults only pool which was a good escape. Great gym too.

Posted by on Nov 27, 2023

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Comment from Hotel Management

Nov 28, 2023 by Hyatt Ziva Los Cabos Team

Thank you for your review we will share your kind words with our amazing team. As for the feedback, we will take this in consideration to improve our service. We look forward to host you again soon!

5 out of 5
The staff, restaurants, rooms, and pools were all fabulous! Every single staff member we worked with was friendly and helpful. The hotel is a bit older than we're used to but well maintained. We were pleasantly surprised by the food options - which are not always great at all inclusives. Our favorite was the French restaurant. The asparagus appetizer, shrimp bisque, fresh fish entree, and chocolate cake were all wonderful! We also really enjoyed the hibachi which wasn't as oily/greasy as the American ones. We ate at the buffet often for breakfast and their omelets and fresh fruit were our go tos. Lots of ingredient options and fresh salsas. We ate there once for lunch and wish we went back. The grill was filled with fresh fish/seafood made to order. I tried the sea bass, shrimp, and scallops - all wonderful! We also ate breakfast at the Mexican restaurant on the beach called Cortez. Again, everything we tried was wonderful. We mainly opted for lighter options for lunch which were everywhere. Our favorites were the quesadilla food truck, the steak tacos by the adult pool, and the chips and guac at the smoothie bar. We spent a lot of time at the ocean front pool with the swim up bar and adult pool which was a little more removed and quiet. Service at both pool exceptional!

Posted by on Nov 1, 2023

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Comment from Hotel Management

Nov 1, 2023 by Hyatt Ziva Los Cabos Team

Thank you for your review and feedback, we will share your kind words with our amazing team and we look forward to host you again soon!

5 out of 5
Enjoyed our stay at Hyatt Ziva. The food options were great and the room was great as well!!!

Posted by on Oct 11, 2023

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Comment from Hotel Management

Oct 11, 2023 by Hyatt Ziva Los Cabos Team

Thank you for your review and feedback, we will share your kind words with our amazing team and we look forward to host you again soon!

5 out of 5
Rooms could use upgrades. Staff was great, sometimes had to wait for a waiter to come by pool to order drinks. Disappointed that you can no longer order food poolside unless you are renting a cabana. Food options are more limited than they used to be and room service menu does not offer enough variety. Drinks were watered down.

Posted by on Sep 5, 2023

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Comment from Hotel Management

Sep 6, 2023 by Hyatt Ziva Los Cabos Team

Thank you for your review and feedback, we will take this in consideration to improve our service. We look forward to host you again soon!

5 out of 5
Everything was great!

Posted by on Aug 17, 2023

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Comment from Hotel Management

Aug 19, 2023 by Hyatt Ziva Los Cabos Team

Thank you for your review and feedback, we look forward to host you again soon!

5 out of 5

Posted by on Feb 10, 2023

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Comment from Hotel Management

Mar 6, 2023 by Hyatt Ziva Los Cabos Team

Thank you for your review, we look forward to host you again soon!

5 out of 5
We had a wonderful time.

Posted by on Feb 10, 2023

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Comment from Hotel Management

Feb 10, 2023 by Hyatt Ziva Los Cabos Team

Thank you for your review and feedback, we look forward to host you again soon!

4 out of 5
Excellent eating options and variety, especially meals near the beach.

Posted by on Jan 25, 2023

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Comment from Hotel Management

Jan 26, 2023 by Hyatt Ziva Los Cabos Team

Thank you for your review and feedback, we look forward to host you again soon!

5 out of 5
Beautiful grounds with relaxing areas. However there were no inclusive spa packages.

Posted by on Oct 23, 2022

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Comment from Hotel Management

Oct 25, 2022 by Hyatt Ziva Los Cabos Team

Thank you for your review and feedback, we look forward to host you again soon!

About the Hyatt Ziva Los Cabos- All Inclusive

Location Paseo del Malecón l-5 D, San José del Cabo, BCS 23405

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service (limited menu)
  • In-room minibar (all beverages included)

Activities and facilities/equipment
Land activities

  • Fitness facilities

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances

Not included

  • Surcharge for premium food items
  • Spa/beauty facilities and services

  • 24-hour room service
  • Buffet-style meals included
  • Onsite entertainment and activities included
  • A la carte dining included
  • Gratuities included
  • Additional gratuities accepted
  • Fitness facilities included
  • All meals included
  • Surcharge for premium food items
  • Limited meals offered through room service
  • All available beverages included
  • Minibar (all beverages included)
  • Spa/beauty facilities and services not included
  • Onsite live performances included

Property Features

Hyatt Ziva Los Cabos- All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Hyatt Ziva Los Cabos- All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This Art Deco property also offers a complimentary water park, a complimentary children's club, and a children's pool. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4.5-star San José del Cabo property.

  • 591 guestrooms or units
  • 7 levels
  • 3 buildings
  • 7 dining venues
  • 4 bars or lounges
  • 35000 sq ft of conference space
  • 3252 sq m of conference space
  • Built in 2009
  • Karaoke
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 4
  • Children's pool
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Hyatt Ziva Los Cabos- All Inclusive offers 591 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and free minibar items. Rooms open to balconies. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 40-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This San José del Cabo property provides complimentary wireless Internet access. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Private balcony
  • Pillowtop beds
  • Stocked minibar (free)
  • IPod dock
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan

Food & Drink

Zaffiro - This beachfront fine-dining restaurant specializes in Italian cuisine and serves dinner only.

Bon Vivant - This fine-dining restaurant specializes in French cuisine and serves dinner only. Open select days.

Dozo - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Hacienda Baja Grill - This restaurant specializes in Latin American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

La Plaza Buffet - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

24-hour room service is available.

Nearby Activities

4 outdoor swimming pools and 4 spa tubs are on site. In addition to a children's pool, other recreational amenities include a complimentary water park, a steam room, and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Beach volleyball on site
  • Golfing nearby
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

The onsite spa has 18 treatment rooms including rooms for couples and outdoor treatment areas. Services include sports massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

  • Number of treatment rooms 18
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Prenatal massage
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Pool access ramp on site
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Hyatt Ziva Los Cabos- All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property uses a grey water recycling system

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Grey water recycling system
  • Humane animal treatment
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Water dispenser use by guests actively encouraged
  • Car not required
  • Security system
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Staffed front desk
  • Guest will receive an email before arrival 24 hours
  • Carbon monoxide detector
  • Smoke detector
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 130.00 per vehicle (one-way, maximum occupancy 10)
  • Airport shuttle fee per child: USD 130.00 (one-way), (from 4 to 8 years old)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Cabos
  • Hyatt Los Cabos
  • Hyatt Los Cabos Ziva
  • Hyatt Ziva Los
  • Hyatt Ziva Los All Inclusive
  • Hyatt Ziva Los Cabos
  • Los Cabos Ziva
  • Ziva Hyatt
  • Ziva Los Cabos
  • Hyatt Ziva Los Cabos All Inclusive San Jose del Cabo
  • Hotel Hyatt Ziva Los Cabos- All Inclusive San Jose del Cabo
  • San Jose del Cabo Hyatt Ziva Los Cabos- All Inclusive Hotel
  • Hyatt Ziva Los Cabos- All Inclusive San Jose del Cabo
  • Hotel Hyatt Ziva Los Cabos- All Inclusive
  • Hyatt Ziva Los Cabos All Inclusive Hotel
  • Hyatt Ziva Los Cabos All Inclusive
  • Hyatt Ziva Los Cabos Inclusive
  • Hyatt Ziva Los Cabos All Inclusive All-inclusive property
  • Hyatt Ziva Los Cabos All Inclusive San Jose del Cabo
  • Hyatt Ziva Los Cabos- All Inclusive San Jose del Cabo
  • All-inclusive property Hyatt Ziva Los Cabos- All Inclusive
  • Hyatt Ziva Los Cabos All Inclusive
  • Hyatt Ziva Los Cabos Inclusive
  • Hyatt Ziva Los Cabos All Inclusive
  • Hyatt Ziva Los Cabos- All Inclusive San José del Cabo

You should know

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Globe
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.