Posted Feb 28, 2017
We chose this hotel to be close to the Disney Concert Hall, which it was. The staff was excellent, good service. We paid $278 for a room, $48 for parking and then they wanted $10 a day to use the internet! Two cocktails cost $42! The food at the bar was not good, old wilted salad and fatty greasy chicken wings. They had a coffee machine in the room , but only supplied a total of two cups, two creamers...that was it.
Comment from Hotel Management
Mar 6, 2017 by Helen Simmons, General Manager, Hotel Management
We appreciate your feedback, and apologize for the disappointing experiences in our bar and guestroom. Your comments have been shared with the appropriate management teams, and it will help us to review our food offerings to our guests as well as to ensure we provide the necessary coffee amenities in the guestroom. Our staff is always more than happy to assist with any concerns during your stay. Please do not hesitate to reach out to one of them so we can address your concern before you leave. Thank you!