- Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was horrible.....got there about 5 and did not get our dishes till about 8. Woke up Sunday to due a tour at Warner Bros studio. Whyll getting ready we found a roach crawling up the bathroom wall. We immediately went down stairs to get money back and find a new hotel. They took all be my money I had in my acct. And said refund could not be processed till Monday. So I had to find a new hotel miss my tour I had scheduled. And then lucky that my bf had money to cover new hotel. But had I not had him there I would have been with no hotel due to their policy on a refund. It all worked out.....thank God. But I wish you could recommend a hotel that is not disgusting. Need to look at the reviews for this property. Horrible just horrible. My bad for not researching a lil more. I was looking for pet friendly close to where my plans were happening and was very limited.