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4.0 out of 5

" nice property,nice location but needs some improvement, like coffee on the lobby even if its for sale. when in need of some ice i request some in th ... " More

By a verified traveler on Wed 10 Jan 2024

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Hotel Description

Boutique hotel near Bryant Park

City center stay

Within a 10-minute walk of this Manhattan hotel, you'll find Bryant Park and Broadway. Times Square and Diamond District are also within half a mile (1 km).

Business services

A 24-hour gym, valet parking, and wedding services are featured at this hotel. Traveling on business? Take advantage of the 24-hour business center and WiFi in public areas. A communal living room, express check-out, and a computer station are also on offer.

Standard One Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$180* Per night/room Apr 7 - Apr 8

Superior One Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

City View Alcove Suite One King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe One Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe One Queen Bed Accessible

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Loft Suite One King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Royalton New York ratings based on 6 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Royalton New York

Everyone (2) Couples (3) Family (1)
3 out of 5
nice property,nice location but needs some improvement, like coffee on the lobby even if its for sale. when in need of some ice i request some in the lobby i was told some will bring it up to the 14th floor, NEVER happened 1 1/2 hr later went to lobby AGAIN, the lady at the desk said ill get some so i followed her and she ill bring it up to you, NEVER happened and for the 3rd time came down to the lobby 1hr later and the bucket of ice sitting exposed on a coach, other than that it wasnt that bad

Posted by on Jan 10, 2024

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5 out of 5
Would absolutely stay here again. If you do even a tiny bit of research, you know the bar/restaurant has not opened back up. I do not book a hotel because it has/doesn't have a bar/restaurant, especially when there are so many other options nearby. I also enjoyed the lobby being quiet when we returned at night. We arrived at about 11 am, and had not called ahead about early check in. However, the hotel had a room ready and allowed us to check in, and they actually upgraded us to a balcony room, which was great. All the staff we interacted with were friendly. The hotel is showing its age in places (carpet is worn in places, paint needs touchups, etc.), but the property is clean and rooms are quiet. The bed was also comfortable, and plenty of hot water and good water pressure. My biggest complaint is the lack of counter and shelf space in the bathroom, particularly in the shower (no place to prop my leg to shave or put all my toiletries in the shower). The outlet by the bed also only had one plug and the USB ports did not work, but none of that is a big deal for me. Overall, a great stay at a really good price, and I would recommend it.

Posted by on Jun 13, 2023

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Comment from Hotel Management

Jul 15, 2023 by Romario

Dear Alison, thank you for your fantastic rating and positive feedback. We're thrilled to hear that you had an amazing stay and that you would stay with us again. Your satisfaction is our priority, and we look forward to welcoming you back on your next visit.

3 out of 5

Posted by on Feb 18, 2023

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Comment from Hotel Management

Mar 11, 2023 by AN

Dear Jeffrey,We apologize that your stay with us wasn't as expected. We will input your notes into our system and make the necessary changes. Thank you.

4 out of 5

Posted by on Nov 28, 2021

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4 out of 5
Andrew the manager, goes above and beyond, making sure your stay is comfortable and that everything is pleasing. He is utterly amazing and very accommodating.

Posted by on May 20, 2021

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Comment from Hotel Management

May 21, 2021 by bk

Thank you for your review on your recent stay with us and I'm glad to hear that Andrew was able to assist you well while you were staying with us. Look forward to welcoming you back to Royalton soon!

5 out of 5
Excellent hotel, very friendly staff, awesome location.

Posted by on Sep 3, 2019

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Comment from Hotel Management

Sep 6, 2019 by Jenelle Gonzalez

Thank you kindly for your lovely review! We are elated to hear we were able to meet your expectations. We look forward to welcoming you back to The Royalton again soon. Have a wonderful weekend.

Property Features

A computer station is on site and WiFi is available in public spaces for a fee. You'll find a 24-hour business center on site. A 24-hour fitness center, multilingual staff, and express check-out are also featured at the business-friendly Royalton New York. Parking is available for a fee. This New York hotel is smoke free.

  • 168 guestrooms or units
  • 12 levels
  • Business center (24 hours)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access

Available in some public areas: WiFi (surcharge) , Internet access - wireless

Transport

  • Train station: Grand Central - 42 St. Station (0.7 km / 0.5 mi)
  • Metro station: 42 St. - Bryant Pk. Station (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Royalton New York offers 168 accommodations with safes and bathrobes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 50-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This New York hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Pillowtop beds
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Egyptian cotton linens
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 125 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 20 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 40.16 per accommodation, per night

The resort fee includes:

  • Business center/computer access
  • Fitness center access
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0.00 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 0.00 per night (rates may vary)
  • Valet parking fee: USD 80 per day (in/out privileges)
  • Nearby parking fee: USD 55 per day(984 ft away; open 24 hours)
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 6:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Royalton
  • Royalton Hotel
  • Royalton Hotel New York
  • Royalton New York
  • New York City Royalton
  • Royalton New York City
  • Royalton New York Hotel New York City
  • Royalton Times Square Hotel
  • Royalton Hotel New York
  • Royalton New York
  • Royalton
  • Hotel Royalton Hotel New York
  • New York Royalton Hotel Hotel
  • Hotel Royalton Hotel
  • Royalton Times Square
  • Royalton Hotel
  • Royalton New York Hotel
  • Royalton New York New York
  • Royalton New York Hotel New York

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.