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4.7 out of 5

"By far, this was the best hotel we stayed in out of four total hotels while visiting for two weeks in mid-August. The room was spacious (a rarity for ... " More

By a verified traveler on Wed 31 Aug 2016

Hotel Description

Family-friendly 4-star hotel near Coca-Cola London Eye

Heart of London

Within a 10-minute walk of this London City Centre hotel, you'll find Tower of London and Tower Bridge. Borough Market and St. Paul's Cathedral are also within 2 miles (3 km).

Luxury amenities

A full-service spa, 2 restaurants, and an indoor pool are all featured at this smoke-free hotel. Families will appreciate the onsite laundry facilities and in-room childcare. Enjoy the health club and perks like free WiFi.

Free Internet, LCD TVs

The 307 guestrooms offer free WiFi and free wired Internet, LCD TVs with cable channels, and 24-hour room service. Premium bedding, coffee/tea makers, and free newspapers are also available.

Superior Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$117* Per night/room Oct 20 - Oct 21

Executive Triple Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room (with 2 Queen Beds)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room (with 2 Queen Beds)

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Leonardo Royal London City ratings based on 10 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Leonardo Royal London City

Everyone (4) Couples (1) Family (2)
5 out of 5

Posted by on Sep 17, 2019

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Comment from Hotel Management

Sep 18, 2019 by Guest Relations Team

Dear Guest, Thank you for taking time to review your recent stay with us. Kind Regards, Guest Relations Team

5 out of 5
The property was close to many attractions . The hotel staff was very friendly. The rooms were extremely clean .

Posted by on Sep 1, 2019

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Comment from Hotel Management

Sep 5, 2019 by Guest Relations Team

Dear Guest, Many Thanks for taking the time to leave us an excellent review. I am glad that you liked the location of the hotel and found our staff friendly. We look forward to welcome you back. Best Regards, Guest Relations Team

3 out of 5
I liked the location and the cleanliness, staff service was mediocre

Posted by on Aug 18, 2019

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Comment from Hotel Management

Oct 17, 2019 by Vishant Malpotra | Front of House Manager.

Thank you very much for taking the time to write to us. Your feedback assists us in providing a better service to all our guests. I profoundly regret that your expectations were not entirely satisfied on this occasion. Please accept my sincere apologies for any inconvenience that may have been caused. I hope we will have the opportunity of welcoming you once again at The Leonardo Royal Hotel London City. Kind Regards. Vishant Malpotra.

5 out of 5
Loved location and view of Tower of London with Tower Bridge back drop. Easy access to subway. Easy walk to Tower of London and Tower Bridge which has an underground Road crossing.

Posted by on Apr 13, 2019

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Comment from Hotel Management

Apr 14, 2019 by Guest Relations.

Thank you for your feedback following your recent visit to City Hotel. We look forward to welcoming you back to City Hotel. Kind Regards.

5 out of 5
Outstanding Hotel! The staff were pleasant and efficient. The location was spectacular. Close to many attractions and lots of great restaurants and pubs to choose from. I would highly recommend The Grange City Hotel traveling to London.

Posted by , from Maine on Oct 29, 2018

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Comment from Hotel Management

Oct 31, 2018 by Grange Hotels Marketing Team

Dear Guest, Thank you for your glowing review of Grange City Hotel London, we are delighted to hear that you enjoyed your experience and found our staff to be attentive and helpful. It is wonderful to know that you found the Hotel London perfectly positioned and we hope that you enjoyed exploring some of the iconic London landmarks. We appreciate your feedback that each detail has been thought about and will share your comments with the team. We very much look forward to welcoming you again soon. Kind Regards Grange Hotels Marketing Team

5 out of 5

Best Hotel we stayed in while in the UK for 2wks

Pros: My kids loved the indoor pool & my husband and I really liked the bed and linens. It was a good night's sleep after a long flight to get there.
Location: It's located just outside the Tower of London, so it was easy to get to the Tower and to walk around when the Tower is closed (less crowded)
By far, this was the best hotel we stayed in out of four total hotels while visiting for two weeks in mid-August. The room was spacious (a rarity for most British hotels) with a sitting area in addition to the two queen beds that were extremely comfortable. The room had blackout shades to allow us to sleep in later than daybreak, and our room overlooked the old Roman wall so that was pretty cool to see. In the basement level, they have an indoor pool decorated like an old Roman bath, with additional spa features like a sauna, steam room, etc.

Posted by , from Virginia, USA on Aug 31, 2016

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5 out of 5

A great location

Pros: its location is very good
Cons: we did not take breakfast as we thought it was expensive
Location: very close to Tower of Londoa and Tower bridge
The Grange is a great location for sight seeing, not a good place to take a car to, better maybe to keep the car out of the area and travel to Tower hill staition on the tube. rooms were quite large and very confortable, alll the normal room extras, ie tea/coffee making, iron plus board, hear dryer. quite hard to locate but the hotel is 10 seconds from Fenchurch station and this info would have made finding the hotel location eaisier. This hotel has not got rooms with a window view of London.

Posted by on May 13, 2016

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5 out of 5

Great Hotel for our Honeymoon

Pros: Close restaurants, Free Internet
Grange City was great! Right next to the Underground, restaurants, parking and across the street from Tower Bridge and the boats on the Themes. We had a great time, they even made restaurant reservations for us on our way out the door to Paris on the Eurostar! Bed was great which meant alot. I've been dealing with a back injury from a car accident, so it was great to actually get a good night sleep. I work in the hospitality industry, so I have a habit of tearing apart any hotel we stay in, looking for flaws. Nothing to complain about here. We both would highly recommend this hotel and we are some picky customers!!!

Posted by , from New York, NY on Jan 12, 2013

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4 out of 5

Nice London Hotel

Pros: Quiet
Cons: No free Internet
We had a very nice stay at The Grange City near Tower of London. The location was excellent for accessing the Big Bus Tours (which allowed easy access to all London site locations and the Tower of London which is a very short walk from the hotel. For London, I think the price was a good value. The staff was very helpful in arranging for early morning taxis.

Posted by , from Chattanooga, TN on Sep 11, 2011

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5 out of 5

Front desk

Excellent service since we arrived til we left

Posted by on May 10, 2010

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About the Leonardo Royal London City

Location 8-14 Cooper's Row, London, England EC3N 2BQ

Property Features

Leonardo Royal London City offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. There's an onsite business center. Spa services, tour/ticket assistance, and multilingual staff are also featured at the luxury Leonardo Royal London City. This 4-star London hotel is smoke free.

  • 1 building
  • 307 guestrooms or units
  • 12 levels
  • 2 dining venues
  • Built in 2002
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: London (LHR-Heathrow) (32.7 km / 20.3 mi)
  • Train station: London Fenchurch Street Station (0.9 km / 0.6 mi)
  • Metro station: Tower Hill Station (0.1 km / 0.1 mi)
  • Parking:

Room Amenities

Leonardo Royal London City offers 307 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Forum Restaurant - This restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner.

Lutetia Bar and Brasserie - This restaurant specializes in French cuisine and serves lunch and dinner. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

Ajala Spa has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.

  • Number of treatment rooms 4
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • Debit cards
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 20 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • City Grange
  • City Grange Hotel
  • Grange City
  • Grange City Hotel
  • Grange Hotel
  • Grange Hotel City
  • Hotel Grange
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  • Grange City London
  • Grange City Hotel London, England
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  • Leonardo Royal Hotel London City London
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  • Leonardo Royal
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  • London Grange London City Hotel Hotel
  • Hotel Grange London City Hotel
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  • Grange City Hotel
  • Leonardo Royal Hotel London City Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/London-Hotels-Leonardo-Royal-London-City.h530052-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.